West Plaza Hotel Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Plaza Hotel Downtown

Miscellaneous
Exterior
Lobby
Massage
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Koror, Koror, Koror Island, 96940
  • WCTC Shopping Center
    2 min walk
  • Asahi Stadium
    8 min walk
  • Nikko Bay
    9 min walk
  • Koror (ROR-Palau Intl.)
    19 min drive

Room options

Standard Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Koror

A stay at West Plaza Hotel Downtown places you in the heart of Koror, steps from WCTC Shopping Center and 8 minutes by foot from Asahi Stadium. .This motel is 0.4 mi (0.7 km) from National Stadium and 0.5 mi (0.8 km) from Etpison Museum.

What's nearby

  • WCTC Shopping Center - 2 min walk - 0.1 miles
  • National Stadium - 10 min walk - 0.5 miles
  • Palau Aquarium - 16 min walk - 0.9 miles
  • Belau National Museum - 16 min walk - 0.9 miles
  • Palau Pacific Resort Beach - 9 min drive - 3.3 miles

Getting around

  • Koror (ROR-Palau Intl.) - 19 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min drive
  • ‪Canoe House - ‬6 min walk
  • ‪The Taj - ‬3 min walk
  • ‪Rock Island Cafe - ‬11 min walk
  • ‪Elilai - ‬5 min drive

About this property

West Plaza Hotel Downtown

Motel in Koror with spa services and a 24-hour front desk
West Plaza Hotel Downtown offers 20 air-conditioned accommodations with safes and slippers. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Koror motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: USD 22 (one-way)
  • Airport shuttle transfer per child: USD 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 22 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 14 out of 48 reviews" "
Rating 4 - Poor. 6 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Eva

Liked: Cleanliness
Customer service
Was good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 7 nights in Feb 2024

8/10 Good

KYOKO

Stayed 4 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Ok for the price
Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2018

10/10 Excellent

Sei, Kyoto Japan

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
great location; friendly, helpful staff

4/10 Poor

TR1776, Boston USA

Disliked: Property conditions & facilities, room comfort
Hotel Ad Is misleading
Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel for divers
Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.

8/10 Good

John, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant property and very helpful staff
Only downside was spotty wifi in room

6/10 Okay

Zorro Donre, Pohnpei Micronesia

Liked: Cleanliness, staff & service
Exprience at West Plaza Hotel town Down in Palau.
The Hotel is OK (Old type hotel) but looking at the condition of the rooms are OK but need to be redone to upgrade it a little in comparison to the hotel hotels in Koror Palau. Statts' are friendly but need to learn more about customer servicing. Parking lot rated from (1 to 10) is 3. less than 10 parking lot available at this Hotel. Their tax rate is 12% for the total amount billed me so Palau has the highest rate of hotel sales tax. No restaurant at this hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean hotel in the middle of town with basic facilities. Restaurants within easy walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness
Location was very cinviniant for tourist this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jerry, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Diamond in the Rough
Great staff and price was great. The room were cleaned daily and the staff was there to help out on everything. The only thing I found that I feel everybody wants is free cable in the rooms to keep up with world events. One other thing is WiFi you need to beable to connect this in the rooms. Hotel location great and lots of place to eat in walking distance. The AC all I can say is Wow.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
満足した点 フライトまでの数時間のみの滞在であることを考慮し、フロントに近い部屋にしてくれた 電子レンジ、ポットが常備されていたので便利だった 不満な点 特になし
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
レストランも近いし、マーケットも近いし良かったです ホテルの従業員も丁寧でよかった また行きます

8/10 Good

Shinichi

街中の普通のホテル
それなりのコンディションだったこととダイビングのためほとんど部屋にいなかったことから普通に過ごせました。パラオ自体初めてなので値段などの比較のしようがありませんが、夏のプーケットであれば20-30ドル程度の部屋に相当すると思います。 ホテルには10ドルで空港送迎サービスがあります。予約すると案内メールが送られてきて、2-3日後に返信(申し込み)しましたがレスポンスはありませんでした。渡航前にもメールしましたがやはり返信はなく、案の定、迎えはいませんでした。問題はこの空恋右派タクシーが常駐しておらず、タクシーの配車カウンターもありません。気のいいいおじさんに頼んで呼んでもらいましたが25ドルでした。気を付けてください。帰りは時間通りに送ってもらいました。

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
スタッフがとてもフレンドリーで親切 部屋は古いがシンプルで清潔 バスルームの喚起が悪いので、ドアを開けておくと湿度がすごくなる。 エアコンは温度調整しかできず、部屋の場所によって体感温度が異なる気がした。

8/10 Good

ari, tokyo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
メイン通りに近くとっても便利!
店員さんに笑顔がすてきな方がいて癒されました。 英語のみですが、 挨拶などたくさんしてくれました。 部屋も清潔で快適です。ただ一つの難点は、冷蔵庫?かなにかのモーター音みたいなのが数十分置きにあり、とても大きくうるさいです。

6/10 Okay

JUNKO

Liked: Cleanliness, staff & service
利用用途で価値あるホテル
ダイビングでただ寝る為の利用でしたが、ウエストプラザ系の中で一番便利、清潔、スタッフの対応も良かったです。ロビーに電子レンジも有り助かりました。 シャワーの出が悪くバスタブも無かったのですが、熱いお湯が出たので冷え切った身体には良かったです。ベランダが無い為、干せず部屋の中で乾かしましたが、こちらの方がむしろ乾く事に気付きました。パラオは朝露など夜中のスコールも有り湿っぽいので毎年苦戦しました。 日本のNHKが見れなかったので退屈でしたが、同じ階に有るマッサージも安く良かったです。 コスパで考えると十分と思うので、次回も利用したいです。