With a stay at Hyatt Centric Ballygunge Kolkata in Kolkata (Ballygunge), you'll be a 2-minute drive from Birla Mandir and 6 minutes from South City Mall. .This luxury hotel is 3.5 mi (5.6 km) from Victoria Memorial and 3.6 mi (5.7 km) from New Market.
Luxury hotel with 3 restaurants and free valet parking
Hyatt Centric Ballygunge Kolkata offers 93 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies.
Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 93 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Tess, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tess - This bistro specializes in international cuisine and serves lunch, dinner, and light fare.
Yayavar - This theme restaurant specializes in Indian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free covered valet parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: INR 1,180 for adults and INR 590 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
Tess
Yayavar
Things to do
Health club
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Pool umbrellas
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair-accessible parking
More
7 floors
Built in 2024
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch smart TV with premium satellite channels
Pay movies
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Individual furnishings
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
Airport shuttle fee: INR 1770 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: INR 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ballygunge Park Plaza
Kolkata Park Plaza
Park Plaza Ballygunge
Park Plaza Ballygunge Hotel
Park Plaza Ballygunge Hotel Kolkata
Park Plaza Ballygunge Kolkata
Park Plaza Kolkata
Park Plaza Kolkata Ballygunge
Park Plaza Kolkata Ballygunge India/Kolkata (Calcutta), Asia
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very professional and good staff. Rooms were spacious, very clean and very well designed. Restrooms were also spacious. Hot water from in the shower always. The cleaning crew was amazing. Pinki created art with towels for us on the bed. Sees restaurant was really good service and so was the breakfast. The hotel felt spacious and just pleasant.
The hotel itself is excellent with nice amenities, nice fixtures, super clean and friendly staff. There are three restaurants inside the hotel that are also top-notch. My only complaints were on the first night, we had to request water more than four times before we were given water in room service. And despite having a smart TV in our room, it did not come with the remote and we had to request it after the fact.
Room + bathroom condition was good
Breakfast service is not at all on par for a 5* hotel that is charging Rs 10,000 + per night! The staff run round you like laser beams to take your food orders but it's not guaranteed that you will receive it in good time. Waited 20 mins for my food order at around 8.30am when the dining area was pretty empty, it still wasn't ready and I had to cancel the order as I had to catch my taxi. I asked for it not to be delivered to my room and 5 mins later, the waiter still brings it too my room! So they don't pay attention to small details. Additionally, if you want a decent Omelette or Masala Dhosa, then it is best that you observe the chef making your order otherwise they will be stingy with the toppings.
With the price per night being charged they could consider hiring more chefs for the breakfast service.
To all the breakfast dining staff and Chefs, I recommend going to other equivalent 5* hotels in the city , eating breakfast in the hotel and emulate their customer service.
Excellent location. We stayed there during Durga puja time so that we can walk to diff pandal in the vicinity. It is also at the heart of Gariahat area so you can walk to many shopping area.
Hotel room was little smaller compared to other Hyatt hotel and if you have car, parking will be little difficult. But you can get all other types of transport (taxi, auto etc) very easily. The room was clean and stuff were courteous.
Breakfast was ok, did not do lunch/dinner this time as we roamed around.
Checked in at 2.30am staff were welcoming & helped with our luggage.
Went for breakfast in the morning again the staff attended to all our needs.
There was an a great deal to choose from the various breakfast bars cooked & continental & fresh fruit.The staff & managers continued to check to make sure we were ok.
In the evening we went for a meal a few times again the staff were very approachable & guided us through the menu.
The bedroom was kept immaculate at all times.
Throughly enjoyed the stay.
Thank you to all the staff & managers for looking after us.
Hussan
Stayed 7 nights in Jul 2024
10/10 Excellent
Sahid
Jul 4, 2024
Sahid
Stayed 1 night in Jun 2024
6/10 Okay
Athar
Business traveler
Jul 4, 2024
Liked: Cleanliness
Disliked: Staff & service
The only bright spot was the duty manager Bidisha Biswas. Bidisha did her job as manager and tried to make my stay more convenient. But hotel policies are weird and not much manager can do. But full marks to Bidisha.
It was an excellent stay. The staff was amazing and took extra care of us, including helping us from room to breakfast place every morning. Special shout out to Akash, Sohel, Anirban, Annika, Arita, and the chefs who attended to every need and query we had. Will definitely come back and recommend others!
I had a very good experience at the hotel.The staff is very good and cordial. I could specially mention Mr.Akash,who guided us on what to see and what to expect during our tour of the city.
Thank you so much Mr.Akash and team
Comfortable , well maintained and humble staff , leadership team.
The breakfast spread was outstanding and delicious .
I personally like the fusion Resturant at the 2nd floor .
Value for money !
If you decide to travel to Kolkata as a tourist, I can't imagine a better place to stay than Hyatt Centric if you (like me) like to have a solid breakfast, very service minded employees and be able to relax after a day in busy Kolkata. Location is fairly close to many attractions.