The rooms were dirty, there were bugs crawling on the sink.
We checked in early in the afternoon, and were not able to return to our rooms (2) until around 2 AM. One key would not open a door, and we used the "emergency" phone twice, but there was no answer. We were forced to use one room, which resulted in one guest sleeping on the floor with a pillow and the bedspread. When we went to the office for a refund for the one room in the morning, we were kept waiting (9AM) for over 10 minutes because the desk clerk was in the shower. We are returning to the area in early January, but will not return to this hotel.