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Kobe MerikenPark Oriental Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kobe MerikenPark Oriental Hotel

Lobby
Bar (on property)
Superior Twin South View | Balcony
Lobby
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
5-6 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Meriken Park
    1 min walk
  • Kobe Tower
    3 min walk
  • Kawasaki Good Times World
    8 min walk
  • Kobe (UKB)
    9 min drive

Room options

View all photos for Comfort Corner King, North view, Non smoking

Comfort Corner King, North view, Non smoking | Desk, blackout drapes, free WiFi, wheelchair access

Comfort Corner King, North view, Non smoking

  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House (cannot specify the room type)

Desk, blackout drapes, free WiFi, wheelchair access

Run of the House (cannot specify the room type)

  • 201 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking (20:00IN / 11:00OUT)

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin Room, Non Smoking (20:00IN / 11:00OUT)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (18:00IN / 9:00OUT)

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin Room, Non Smoking (18:00IN / 9:00OUT)

  • 288 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Double East View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double East View, Non Smoking

  • 246 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double North View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double North View, Non Smoking

  • 201 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin West View with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin West View with Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Semi Double North View with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Semi Double North View with Lounge Access

  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Standard Twin East View with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin East View with Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Double South View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double South View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double North View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double North View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double West View, Non Smoking with Lounge Access

View from room

Moderate Double West View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin East View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Twin East View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double East View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double East View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin West View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Twin West View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin West View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Twin West View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Corner Double South View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Corner Double South View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin East View, Non Smoking with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Twin East View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Corner King West View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Standard Corner King West View, Non Smoking

  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Corner King South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Standard Corner King South View, Non Smoking

  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Corner Double South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Corner Double South View, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double South View, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double West View, Non Smoking

View from room

Moderate Double West View, Non Smoking

  • 246 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin East View for 3 people, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Twin East View for 3 people, Non Smoking

  • 335 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin East View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Twin East View, Non Smoking

  • 335 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin East View for 3 people, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Twin East View for 3 people, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double East View

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double East View

  • 227 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double North View

Desk, blackout drapes, free WiFi, wheelchair access

Semi Double North View

  • 201 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Standard Double West View

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double West View

  • 227 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double South View

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double South View

  • 264 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin East View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Twin East View, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Corner King North View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Executive Corner King North View, Non Smoking

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin East View

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin East View

  • 288 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin East View for 4 people

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin East View for 4 people

  • 288 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin East View for 3 people

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin East View for 3 people

  • 288 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin West View for 3 people

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin West View for 3 people

  • 288 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin West View

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin West View

  • 288 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Executive Twin South View, Non Smoking

  • 407 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin West View for 4 people

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin West View for 4 people

  • 288 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double

  • 227 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King

Desk, blackout drapes, free WiFi, wheelchair access

Standard King

  • 314 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin

Desk, blackout drapes, free WiFi, wheelchair access

Standard Twin

  • 288 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double South View with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double South View with Lounge Access

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double East View with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double East View with Lounge Access

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double West View with Lounge Access

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double West View with Lounge Access

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin West View for 3 people, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Twin West View for 3 people, Non Smoking

  • 335 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin West View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Comfort Twin West View, Non Smoking

  • 335 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin

Desk, blackout drapes, free WiFi, wheelchair access

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin West View for 3 people, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Twin West View for 3 people, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Non Smoking (18:00IN / 9:00OUT)

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double Room, Non Smoking (18:00IN / 9:00OUT)

  • 227 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin West View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Moderate Twin West View, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite West View for 3 people, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Junior Suite West View for 3 people, Non Smoking

  • 521 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite West View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Junior Suite West View, Non Smoking

  • 521 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Corner Twin South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Executive Corner Twin South View, Non Smoking

  • 489 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Corner Twin North View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Executive Corner Twin North View, Non Smoking

  • 506 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (20:00IN / 11:00OUT)

Desk, blackout drapes, free WiFi, wheelchair access

Standard Double Room, Non Smoking (20:00IN / 11:00OUT)

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, blackout drapes, free WiFi, wheelchair access

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Oriental Suite South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Oriental Suite South View, Non Smoking

  • 945 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Corner Suite Wide Balcony South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Junior Corner Suite Wide Balcony South View, Non Smoking

  • 565 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite West View for 4 people, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Junior Suite West View for 4 people, Non Smoking

  • 521 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Corner Suite South View, Non Smoking

Desk, blackout drapes, free WiFi, wheelchair access

Junior Corner Suite South View, Non Smoking

  • 543 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

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About the neighborhood

Kobe

With a stay at Kobe MerikenPark Oriental Hotel in Kobe (Kobe City Centre), you'll be within a 10-minute walk of Kobe Harborland and Meriken Park. .This luxury hotel is 13.3 mi (21.4 km) from Arima Onsen and 0.1 mi (0.2 km) from Kobe Tower.

What's nearby

  • Meriken Park - 1 min walk
  • Kobe Tower - 3 min walk
  • Motomachi Shopping Street - 9 min walk
  • Kobe Harborland - 9 min walk
  • Kobe Anpanman Children's Museum & Mall - 11 min walk

Getting around

  • Minatomotomachi Station - 8 min walk
  • Kobe Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 75 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • ‪VIEW BAR - ‬2 min walk
  • ‪神戸フランツ モザイク店 - ‬9 min walk
  • ‪テラスレストラン サンタモニカの風 - ‬1 min walk
  • ‪ロッテリア 神戸ハーバーランド - ‬9 min walk

About this property

Kobe MerikenPark Oriental Hotel

Luxury Kobe hotel in Kobe City Centre with 3 restaurants
Kobe MerikenPark Oriental Hotel offers 323 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to furnished balconies. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 323 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features gift shops/newsstands, a hair salon, and a banquet hall.
Grab a bite at Oriental, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Kobe MerikenPark Oriental Hotel has 3 restaurants serving lunch and dinner.
Oriental - Onsite steakhouse. Open daily.
Toukashun - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Self parking on site (JPY 1,800 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 3,800 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Oriental
  • Toukashun

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on March 11, 2025, from 12:30 AM to 5 AM. All facilities that use power, including elevators and parking garages, will not be available during this time.
This property provides a drop-off shuttle to Sannomiya train station daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person
  • Self parking fee: JPY 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Kobe Meriken Park Oriental
Kobe Meriken Park Oriental Hotel
Meriken
Meriken Park Oriental
Meriken Park Oriental Hotel
Kobe Merikenpark Oriental
Kobe Meriken Park Oriental Hotel
Kobe MerikenPark Oriental Hotel Kobe
Kobe MerikenPark Oriental Hotel Hotel
Kobe MerikenPark Oriental Hotel Hotel Kobe

Kobe MerikenPark Oriental Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

chansun

Nice view
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade option and club access are both good. Harbour views with nearby restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

miloud

Traveled with family
Liked: Cleanliness, amenities
I had a good time. The reception staff helpful though quite strict. I thought the buffet staff was guarding like I was in prison. The rooms are nice and comfy though tv’s would do better with an upgrade. Otherwise it was quite well located and easy to get a cab from. I feel like the staff should help you load and unload luggage especially when they see you are a family and are struggling. It’s a shame but I wouldn’t go back there though the location and views are amazing. Also, buffet is amazing if you are vegetarian or don’t care about kosher or halal meat. Otherwise you are left with very few options. I thought this could improve and they may see a wider variety of customers, from the middle if they they halal wagyuu/ Kobe beef. The ball is your camp 😜
Stayed 1 night in Sep 2024

4/10 Poor

miloud

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel staff too rigid/ food needs halal options
Where do I start ??? The staff saw my wife and our daughter arrive and no staff welcomed us and our luggage. So my pregnant wife went in and picked up a trolley for us and I put it all on it. The check was fine. My real issue is the restaurant. First of all when I walked in i felt like some of the male staff were more like Prison guards or shop security (only with me) staring at me where ever I was going. I tried to have my dinner in the terrace before i was stopped by one who told me no no no it’s only for people who are ordering from a bar menu or whatever when the terrace was literally empty! He couldn’t speak English and just kept telling come, come so I did take my stuff and went back in. I explained to his manager there should be a sign on the door or something to which he agreed. The floor manager is really good. The rules needs more flexibility. We are not Japanese and do not want to be treated like robots. Your hotel and this whole country needs to loosen up and be more flexible to accommodate people who come to relax and not feel under pressure. In regard to the food I noticed that a lot of the food, although really good, have meat in it even when it does not say it and you don’t expect it(potato croquettes). So that made it difficult for me to enjoy lots of things. I understand the culture eat lots of pork etc but you should be accommodating to kosher and Muslims and offer lots of halal options. Trust me it will be noticed and the wealthy Arab will come to Japan.Tx
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property, nice facilities but far from downtown. The only breakfast option is the hotel and that buffet will cost you $25-30 / person. The only other option is the Starbucks that is a 5 minutes walk from the hotel. Nothing else available.
Stayed 1 night in Aug 2024

8/10 Good

Mathieu

Stayed 1 night in Jul 2024

10/10 Excellent

Tadashi

Stayed 2 nights in Jul 2024

8/10 Good

Clara

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel got the best location surrounded by popular scenes. Apart from that the hotel itself is in old stylist and poor condition insides. All sofa are dirty with stains and make people feel disgusting. Maybe it’s time to have renovation immediately.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tai

Stayed 2 nights in Jul 2024

8/10 Good

SAORI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Nishimori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer Gundermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

8/10 Good

Kikuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room above us was very noisy. This is the only one we were not happy.
Stayed 1 night in Jun 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Koji

Stayed 5 nights in Jun 2024

8/10 Good

Han Gern

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shehan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view
Stayed 1 night in Jun 2024

10/10 Excellent

Anjaneyulu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place , we had a great time
Stayed 1 night in Jun 2024

10/10 Excellent

Nitin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lot of activities in the evening at walkable distance
Stayed 1 night in May 2024

4/10 Poor

TAK KUEN JOHN

Liked: Cleanliness, amenities
Disliked: Staff & service
Poor service at the reception.
Stayed 1 night in May 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbour was beautiful and a bonus to have a balcony to enjoy it
Stayed 1 night in May 2024

6/10 Okay

Simon

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Great view from the hotel, staff are friendly and helpful. Location is good given it’s right by the port. Lobby is gorgeous, however condition and maintenance of the hotel room need some improvements for an Oriental Hotel standards. Carpet is showing sign of age and have stains in many places, bathroom has a slight unpleasant odour, bath tub and sink are clearly not cleaned between guests. If these can improve, I will not hesitate to recommend this hotel to others.
Stayed 1 night in May 2024

6/10 Okay

Harshit, Shrewsbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property except for the lounge service. The food in the lounge is terrible. Also the lobby restaurant serves average food.
Stayed 3 nights in Apr 2024