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Hotel Okura Kobe

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Okura Kobe

Desk, blackout drapes, soundproofing, iron/ironing board
View from room
View from room
Front of property - evening/night
Indoor pool, seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    3 min walk
  • Kawasaki Good Times World
    5 min walk
  • Port of Kobe Earthquake Memorial
    5 min walk
  • Kobe (UKB)
    18 min drive

Room options

View all photos for Run of the House (Bed and Smoking types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Run of the House (Bed and Smoking types are not guaranteed)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Non-Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Suite, Non-Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

King or Double Suite, Smoking

  • 828 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Double Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, Non Smoking (6-15F, Main floor)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Triple Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room, No choice of smoking preference (6-15F, Main floor)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Non Smoking (16-27F, Authentic floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon) | Desk, blackout drapes, soundproofing, iron/ironing board

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Triple Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, No choice of smoking preference (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, No choice of smoking preference (30-33F, Superior floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, No choice of smoking preference (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Suite, Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, No choice of smoking preference (30-33F, Superior floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, No choice of smoking preference (6-15F, Main floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, No choice of smoking preference (30-33F, Superior floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, No choice of smoking preference (30-33F, Superior floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, No choice of smoking preference(6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, No choice of smoking preference(6-15F, Main floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room (6-15F, Main floor, Bed and Smoking types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Single Room (6-15F, Main floor, Bed and Smoking types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, Non Smoking (6-15F, Main floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, Non Smoking (6-15F, Main floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, No choice of smoking preference (6-15F, Main floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (6-15F, Main floor, bed and Smoking types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room (6-15F, Main floor, bed and Smoking types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking (6-15F, Main floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds
Exterior
Kobe MerikenPark Oriental Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1005)
The price is $140
per night
$171 total
includes taxes & fees
Dec 6 - Dec 7
Kobe MerikenPark Oriental Hotel

About the neighborhood

Kobe

A stay at Hotel Okura Kobe places you in the heart of Kobe, within a 5-minute walk of Meriken Park and Kawasaki Good Times World. .This golf hotel is 0.3 mi (0.5 km) from Port of Kobe Earthquake Memorial and 0.4 mi (0.7 km) from Kobe Harborland.

What's nearby

  • Meriken Park - 3 min walk - 0.2 miles
  • Motomachi Shopping Street - 9 min walk - 0.5 miles
  • Kobe Tower - 10 min walk - 0.5 miles
  • Kobe Harborland - 11 min walk - 0.6 miles
  • Kobe Anpanman Children's Museum & Mall - 13 min walk - 0.7 miles

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 20 min walk
  • Kansai Intl. Airport (KIX) - 66 min drive

Restaurants

  • ‪SUNCHAGO BURGERS - ‬6 min walk
  • ‪coffee&zakka SHELBY - ‬6 min walk
  • ‪ぎょうざ大学元町店 - ‬3 min walk
  • ‪ワラジヤ - ‬10 min walk
  • ‪アリアンス・グラフィック - ‬5 min walk

About this property

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre with 3 restaurants
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 468 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at MAIN BAR EMERALD(BAR), one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s restaurant, TOH-KA-LIN will be closed on November 5-8, 2024.
Due to the Fireworks Festival nearby, traffic restrictions will be in place in the area surrounding the property from 6-7:30 PM, October 21-October 25, 2024. During this time, vehicles will not be able to enter or exit the property.
This property’s restaurant, YAMAZATO will be closed on December 4-11, 2024.

Renovations and closures

The following facilities or services will be unavailable from November 5 2024 to November 8 2024 (dates subject to change):
  • One of the dining venues
The property will be renovating from December 4 2024 to December 11 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1265.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1005 reviews" "
Rating 8 - Good. 237 out of 1005 reviews" "
Rating 6 - Okay. 53 out of 1005 reviews" "
Rating 4 - Poor. 18 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mikio

Stayed 1 night in Jul 2024

10/10 Excellent

Janeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura is a beautiful and full of classy details like soft towels, fog resistant mirror, soft lighting, but most importantly very kind staff! They helped us with our luggage and assisted us in getting transportation to the airport.
Stayed 2 nights in Jul 2024

8/10 Good

cary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the quiet environment of the hotel and the sea view of the spacious room.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were insistent on me paying for second room, but I only reserved one room
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

10/10 Excellent

CHING CHOI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ulrike

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura Hotel in Kobe is a classic, high standard Hotel, very much liked for weddings and other celebrations. The hotel is conveniently located at Kobe harbor side next to Meriken Park for a stroll, about 15 min walking distance to Harbor Land (outstanding Shopping Center), and in 20 min walking distance to Sannomiya (more or less the center of Kobe). While the hotel is impeccable clean, it is by now becoming a little worn but the glory of past times can still be felt and the service is high standard. The breakfast buffet is delicious and I would recommend travelers to include within the hotel reservation. Only concern for international travelers: while the staff is able to answer common hotel booking related questions in English, more complex questions (e.g., bus services, railway services, etc) need time and patience… Under the bottom line, I will definitely book the Okura again on my next visit to Kobe.
Stayed 1 night in Jun 2024

8/10 Good

Hiroo

Stayed 4 nights in Apr 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Disappointed that the pool was only a lap pool that wasn't included in the cost; it is part of a health club and this should be made more clear on the website. Lovely staff, incredible rooms, amazing views, great breakfast buffet. My main reason for only giving it 4 stars is, for such lush and incredible rooms, the beds were hard as a rock (we booked 3 rooms, and all beds were the same). I would definitely stay here again despite the beds!
Stayed 2 nights in Jun 2024

10/10 Excellent

david, fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of city and ocean, very helpful staff, very courteous and respectful
Stayed 1 night in Jun 2024

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt location for communication shopping restaurant
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very hospitable! Check in was simple and quick! They delivered my delivered luggage to the room ahead of time. The rooms are not up to date, but very clean and has all the amenities. Convenient location for points of interest near the waterfront but a 15 minute walk to Sannomiya. This was my second time in this hotel and I would stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Larry

Stayed 2 nights in May 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

10/10 Excellent

Priti

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable . Lovely spacious room with an incredible view onto the harbour. Easy acces to transport. Love it!!
Stayed 10 nights in May 2024

10/10 Excellent

Mei Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel beds and pillows. Room space was great. Given level 10 with moutain view. The hotel transport @ Sannomiya station was also rehular. Will revisit if i return to kobe. Lovely garden courtyard and near harbour for a lovely stroll in the evening.
Stayed 4 nights in May 2024

10/10 Excellent

matt

Traveled with group
Liked: Amenities, property conditions & facilities
Good room sizes. Very large bath tubs
Stayed 2 nights in May 2024

10/10 Excellent

Beverly, Pearl City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel & excellent service including water front view from our room, free shuttle bus to Sannomiya station, even free use of laundry room. Would definitely return if visiting Kobe again.
Stayed 3 nights in Apr 2024

8/10 Good

Yong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with spacious rooms and convenient parking lots. Porters/bellmen service need improvement though! Arrived in a car (I drove) at the porte cochère to drop our luggages off first, but there was no one there to assist, had to run into the lobby to look for a bellboy to assist, but still had to wait for a bit before a bellman came.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wai-Kwong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel with a great view of the harbor.
Stayed 5 nights in Apr 2024

10/10 Excellent

May Chan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept classy older property. Can walk along the port. Spacious rooms. Wish the swimming pool is free but it belongs to a Sports Club on site. Charges 3300¥ for full day use of facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Okura Kobe is our favorite hotel in this area. We have returned more times than I can remember. There is a gracious air to the service that makes the guest feel welcome and comfortable. Highly recommend this property!
Stayed 3 nights in Apr 2024

10/10 Excellent

Donalee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kam Fai Tony

Liked: Cleanliness
Disliked: Staff & service
The staff seem no friendly and helpful
Stayed 4 nights in Apr 2024