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P. P. Erawan Palms Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for P. P. Erawan Palms Resort

Outdoor pool, sun loungers
Interior entrance
On the beach, beach bar
Exterior
2 restaurants, lunch, dinner served; international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Moo 8 Leamtong Tambol Ao Nang, Laem Tong Beach, Ko Phi Phi, Krabi, 81000
  • Laem Tong Bay
    1 min walk
  • Sawasdee Restaurant
    1 min walk
  • Old Phuket Bus Terminal
    663 min drive
  • Krabi (KBV-Krabi Intl.)
    636 min drive

Room options

View all photos for Superior Garden Bungalow

Superior Garden Bungalow | Minibar, in-room safe

Superior Garden Bungalow

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe

Superior Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe

Deluxe Bungalow

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Mountain Bungalow

Superior Mountain Bungalow | Minibar, in-room safe

Superior Mountain Bungalow

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

About the neighborhood

Ko Phi Phi

With a stay at P. P. Erawan Palms Resort in Ko Phi Phi, you'll be on the beach, just a 1-minute walk from Laem Tong Bay and 7 minutes by foot from Laem Tong Beach. .This beach resort is 5.8 mi (9.3 km) from Maya Bay and 0.1 mi (0.1 km) from Long Beach.
View more Resorts in Ko Phi PhiOpens in a new window

What's nearby

  • Laem Tong Beach - 7 min walk
  • Nui Beach - 1 min drive
  • Ao Ton Sai Beach - 1 min drive
  • Long Beach - 1 min drive
  • Loh Dalam Bay - 32 min drive

Restaurants

  • ‪Slinky Beach Bar - ‬139 min drive
  • ‪Api restaurant - ‬30 min drive
  • ‪Ibiza Bar - ‬139 min drive
  • ‪The Stones Bar - ‬139 min drive
  • ‪Beach Bar - ‬139 min drive

About this property

P. P. Erawan Palms Resort

Beachfront, with outdoor pool
P. P. Erawan Palms Resort offers 46 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and minibars. Rooms have partially open bathrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 46 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite with international cuisine at Sawasdee Restaurant, one of the resort's 2 restaurants. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Sawasdee Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
SOLO Bar - This beachfront bar serves light fare only. Open daily.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 275 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sawasdee Restaurant
  • SOLO Bar

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 275 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Erawan Palms
P. P. Erawan
P. P. Erawan Palms Ko Phi Phi
P. P. Erawan Palms Resort Ko Phi Phi

P. P. Erawan Palms Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 214 reviews" "
Rating 8 - Good. 87 out of 214 reviews" "
Rating 6 - Okay. 28 out of 214 reviews" "
Rating 4 - Poor. 22 out of 214 reviews" "
Rating 2 - Terrible. 8 out of 214 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely loved, would come back for sure!
Stayed 1 night in Jun 2024

10/10 Excellent

Elfry

Stayed 3 nights in Mar 2024

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very calm and relaxing
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely fabulous. The staff was always smiling and very friendly, the water was gorgeous and the seclusion was great. I didn’t do enough research as to how to get to the property, but it was nice how secluded it was. Will definitely go back here!

10/10 Excellent

lilach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ry nice hotel
very nice hotei/ we stayed for 4 nights. the staff were very kind.
Stayed 3 nights in Dec 2019

2/10 Terrible

Lily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very disappointed with my stay at PP Erawan Palms Resort. There were several things that just were not acceptable during my stay: 1) There was a 5 inch lizard inside of my room. I contacted hotel staff and they came with a broom and spray, dismantling the whole room as they chased it around. They couldn't find it (it went into a large crack in the wall), and so I demanded they give me a new room. The second room they took me to had a broken lock on the door. The third room they took me to had a leaky shower that was so loud you could hear it with the bathroom doors closed 2) The hotel staff advised me incorrectly on the ferry schedule. I confirmed multiple times with them about the times to Tonsai Pier and back. I ended up waiting 2.5 hours at Tonsai Peer for a ferry that never came, and I had to take a longtail boat which was relatively expensive back to the PP Erawan. I asked the hotel that they pay for this given they advised me incorrectly on the time, and they refused. They were not even accommodating or understanding. Instead the hotel staff started to interrupt me and yell at me, not what I would expect for a hotel that is relatively more expensive than others on Phi Phi. 3) Rooms overall were dirty, noisy, and I found ants in the bed during my last night there. There are several other hotels right around PP Erawan, I would highly recommend staying at the other ones beside this hotel. It was dirty, and staff was rude.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet getaway from the business of the city. Nice boat ride to and from Phukett. Nice to eat at the local places, which were just a few to dine at.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Beautiful property, Nice location, Close proximity to the beach, wonderful breakfast Cons: Some rooms do not have a very good view
Stayed 1 night in May 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Too far away from anything. Literally nothing to do besides be on property.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel quiet spot on the island
Staff was great, breakfast was good, the beach is beautiful. Only draw back is the lack of WiFi in rooms and throughout the property.

6/10 Okay

Teng Wei

Disliked: Staff & service
Not a good value to stay
Stuff are not very helpful but friendly enough. Checking out should be at 11, no late check out service or you have to pay 50% of the room rate. Breakfast is just fine. Overall, I don't think it's worth to stay here of the price.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but very isolated
On complete opposite side of island. Very isolated. Good be good or bad. Beautiful hotel and rooms with friendly staff. Unfortunately got food poisoning off the club sandwich.

2/10 Terrible

Pascal, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful, disgusting, despicable, shameful.
Arriving from Phuket by ferry we had to wait 2 and a half hours before getting into our room. The "lobby" was jammed with people waiting for the ferry going out, we could barely go on the beach with speedboats blocking access to the water. Finally we went in the room and when we opened the bed we uncovered a filthy spectacle I have never seen before. The maid was embarrassed by the stains on the sheets, the cover mattress and the mattress. Despicable, awful, disgusting.

4/10 Poor

Quang Minh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great resort
We had booked to come to this hotel for 5 nights as a birthday treat, on arrival to phi phi there was no transport waiting at the pier for an arrival of guests we had to find our own transport to the hotel even though we could see many other resorts were holding signs up for guests. On arriving to the hotel we were extremely disappointed with what greeted us. The staff friendly but not that attentive, we were told wifi could only be used in reception which was poor quality as everyone else sits there using it meaning you have to stand. We were shown to our room which was on the top floor. On entry we noticed how the heat in the room was unbearable the air con wasn't working that strongly. Also by the balcony the floor was covered in ants all running across the room! Me and my partner were very disappointed as we had just traveled 14 hours from England to enjoy the paradise of phi phi and we already wanted to leave. We then decided to explore the pool.. The pool although clean was pretty small compared to pictures on the website, also the pool bar was closed and no staff to be seen anywhere, more like a ghost town. The restaurant was also closed and the top of the resort with another deserted dirty pool next to it. We stayed the first night but after a terrible breakfast the following morning we decided to leave after 1 night and had to book another resort for the remainder of our stay. On check out all the staff said was that there is no refund available hotel policy.

8/10 Good

Michelle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort
The hotel was really nice, good service! Another point is that the wifi doesnt work in the rooms and the connection is quite poor in common areas. The location is amazing. It's NOT a place for night life. The restaurant provide amazing food if you are willing to spend a bit more. Due to the amount of jellyfish in the sea I expected them to have a better swiming pool.

2/10 Terrible

Tenesia, Wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID, RUDE STAFF, OVER PRICED
We arrived at the hotel and our firth thoughts were lovely, until we got taken to our 'standard room' that was below 2* standard. It was not clean and it had bugs everywhere. The bathroom was beyond a joke, with just concrete flooring and I was beyond gob smacked. We went to reception to ask if we could get an upgrade and this did not come cheap. The upgrade was much better than the standard but they gave us a twin room where we pushed the beds together. The bed felt like you was sleeping on the floor and had no Wifi. The kids pool was miserable to look at, it was dirty and had looked like it had never been cleaned. The pool bar was half finished with a disgusting smell coming from it. The hotel staff where clearly overworked, with the same lovely waitress serving us every morning and for our late night meals also, she seemed as though she lived there and didn't ever stop working (we where there for 7 days and she was there at all times) The kitchen was disgusting. We had an issue with a women and male at the front desk booking for me and my partner to go snorkeling and island hopping, they told us at 9am we would have to wait until 10am so we waited until 10am, they told us we would have to wait until 12, this then went on until they told us we couldn't go as they did not have a boat for us. I was disgusted and asked for the manager, when the manager came she had the 'I don't care' attitude and told us we wasn't getting a boat and to find our own boat on the island.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of updates
Very disappointed at check in with handling of a booking change. It also became very apparent that we need in-room internet but internet is only provided in the lobby area. I heard some rooms have WiFi but at a charge.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Feel cheated
Stayed here for two nights. Pros: Beach is 20mins from bamboo island and mosquito island for snorkelling. Massage options by the hotel beach itself. Cons: Staff have a rude and "couldn't care less" attitude. Had couple of problems at the hotel: 1. Ask for towels in our room and nobody comes. Ask for check out 20mins later and a guy is at your doorstep within seconds to take out the luggage. 2. Get scammed when we rent a private boat and snorkelling gear from the hotel for snorkelling - upon return my snorkelling equipment goes missing from the boat !! i'm asked to pay 200baht for apparently losing this is the middle of the sea! The boat rider, who i handed over the equipment to upon climbing back onto the boat says he never saw me bring it on the boat ! How was i snorkelling for an hour then ??? 3. Charged 150 baht was forgetting room slippers at the hotel poolside and "losing" them! Room slippers !! Something that other hotels give for free. 4. Asked for hotel manager on three separate occasions, we were told manager not available.

4/10 Poor

Matthew, Perth

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lazy
We had no hot water for 3 days even when asking every day to be fixed. Nice place but it was a lot of money to get ignored by staff and have cold showers.

8/10 Good

Bijan

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hard to get to and very run down
Embarrassed to have taken my in laws here for a family vacation. Very run down, hotel room was old and had a balcony that over looked a swamp with trash in it. No wifi in the rooms and only wifi in the front check in area. Very hard to get to this hotel unless you arrive at just the right time on the ferry because you need to take a long boat to the hotel which is arranged by the hotel only at specific times which does not really Correlate with when the ferry comes in. We spent an additional $1400 baht to get to the hotel since we did not want to wait 2 hours for the hotel's boat. Showers were dirty and leaked, tons of mosquitoes (but they do try and spray to get rid of them), beds were very uncomfortable. Only good things: the beach is gorgeous and it is right out front, the breakfast is good. I had 2 rooms each for 1 night and I was happy to check out. The cost of the hotel was far too expensive for what you get. 2 star hotel at best

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet location
The hotel is located on the northern part of the island, it was 30 minutes away from the tong Sai beach and need to take private long tail (1000 baht) or ferry (200 baht) to reach. The ferry is not frequent. The beach is quiet and suitable for people who want to relax and escape from the world, there are a few of food options but the area is not busy. People can do snockling right outside the hotel and there are lots of fish. There is also a dive shop right next to the hotel that arrange 2 dives per day for licensed diver (Cost around 3500). Massage place of the hotel is located on beach with magnificent view and an reasonable price. Many guests from the holiday inn next door also come to do massage here. Overall was nice stay and suitable for people who have longer holiday considering the time and efforts required to arrive here.

8/10 Good

Humair

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Awful smell in the bathrooms, no help from the staff to make things better. Difficult to communicate as most of the staff do not understand English.

8/10 Good

Rebecca, India

Liked: Cleanliness, staff & service, room comfort
Away from the crowd, on the beach.
It was a very peaceful wonderful experience. Good food, excellent beach nice pool.