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Protea Hotel by Marriott Knysna Quays

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Knysna Quays

Property grounds
Lobby
Lobby
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pool
  • Laundry

Explore the area

Map
Waterfront Drive, Knysna, Western Cape, 6570
  • Knysna Lagoon
    4 min walk
  • Pezula Championship Course
    4 min walk
  • Salt & Petal
    1 min walk
  • Plettenberg Bay (PBZ)
    39 min drive

Room options

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Twin Beds, Non Smoking

  • 170 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking, Lagoon View

  • 207 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Ground Floor)

Room, 2 Double Beds, Non Smoking, Garden View (Ground Floor) | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking, Garden View (Ground Floor)

  • 207 sq ft
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Knysna

With a stay at Protea Hotel by Marriott Knysna Quays in Knysna (Knysna Central), you'll be steps from Cape Floral Region Protected Areas and 4 minutes by foot from Knysna Lagoon. .This hotel is 0.3 mi (0.5 km) from Knysna Quays and 0.4 mi (0.6 km) from Thesen Island.

What's nearby

  • Knysna Lagoon - 4 min walk
  • Knysna Quays - 6 min walk
  • Knysna Waterfront - 6 min walk
  • Thesen Island - 7 min walk
  • Leisure Isle - 9 min drive

Getting around

  • George (GRJ) - 57 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪34 South - ‬7 min walk
  • ‪Anchorage Restaurant - ‬6 min walk
  • ‪Chatters - ‬6 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Knysna hotel in Knysna Central with free breakfast and an outdoor pool
Protea Hotel by Marriott Knysna Quays offers 123 accommodations with laptop-compatible safes. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 123 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features babysitting (surcharge), a fireplace in the lobby, and a picnic area.
Grab a bite to eat at the Breakfast Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
A complimentary English breakfast is served each morning between 6:30 AM and 10:30 AM.
Breakfast Restaurant - Overlooking the pool, this restaurant serves breakfast only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 299 reviews" "
Rating 8 - Good. 120 out of 299 reviews" "
Rating 6 - Okay. 36 out of 299 reviews" "
Rating 4 - Poor. 11 out of 299 reviews" "
Rating 2 - Terrible. 4 out of 299 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stanley

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

anil

Stayed 2 nights in Aug 2024

10/10 Excellent

Kumlesen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

10/10 Excellent

David, Canterbury

Stayed 1 night in Feb 2024

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

salma

Traveled with family and small children
Liked: Cleanliness
No dining options or room service
Stayed 3 nights in Dec 2023

10/10 Excellent

Louise, Warrington

Stayed 1 night in Nov 2023

10/10 Excellent

Alida, Lakewood Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

JC

Stayed 1 night in Aug 2023

10/10 Excellent

Aidriaan, warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Ryan

Stayed 1 night in Apr 2023

4/10 Poor

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception and info not good
Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.
Stayed 2 nights in Feb 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
A Disappointment
We have stayed at Marriott Quays on a previous occasion so booked again for our visit to Knysna. Unfortunately our room was a disappointment. There is a light at head height fastened to the wall at the side of the bed. This hit your head turning from he fridge and if moved, getting out of bed. We eventually found the switch for this along the floor! There was only one bedside table and this was a double bed so couldn’t be used by both. Have you tried to be comfortable with your glasses, book,glass of water and your early morning pill at the other side of the room? I requested a bedside table to be told all the rooms only had one so none were forth coming. We were there three nights and for the first two showers taken between 5&6 pm the water was COLD, we thought people had used all there was but reported this and there was warm water on our last night. The one excellent thing was the breakfast - a lovely selection and freshly cooked egg dishes and the waiting staff were cheerful and friendly. There is a charge for overnight parking. Not much but it gave you the feeling that they were grasping for every penny. We won’t be back in a rush. There are so many places offering accommodation in Knysna!
Stayed 3 nights in Feb 2023

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023

10/10 Excellent

Muhammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Wing Lok

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 211
Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Darla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.
Stayed 1 night in Apr 2022