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Quality Inn Merchants Drive

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Merchants Drive

Lobby
In-room safe, individually furnished, desk, blackout drapes
Lobby
Seasonal outdoor pool
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    2 min drive
  • Knoxville College
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Knoxville North

Pet friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (146)
The price is $66
per night
$78 total
includes taxes & fees
Jan 5 - Jan 6
Days Inn by Wyndham Knoxville North

About the neighborhood

Knoxville

With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 1.3 mi (2.1 km) from Knoxville Expo Center and 3.4 mi (5.5 km) from Victor Ashe Dog Park.

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Market Square - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Knoxville hotel in Inskip with free breakfast and a seasonal outdoor pool
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 998 reviews" "
Rating 8 - Good. 337 out of 998 reviews" "
Rating 6 - Okay. 172 out of 998 reviews" "
Rating 4 - Poor. 117 out of 998 reviews" "
Rating 2 - Terrible. 93 out of 998 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the downtown area. Older hotel, needs some ground work. Room was clean. Staff very nice and helpful. Would stay there again, but hope to see some improvements.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room 301 had super comfy beds. Perhaps the best out of any hotels or motels i have stayed. The ac ran nice and quietly and actually worked better than some pricey hotels ive stayed at recently. Was pleased with the room for the price I paid
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and pleasant, my only suggestion would be that the perimeter landscape be tidied up...we had a pleasant night
Stayed 1 night in Sep 2024

8/10 Good

Trisha

Liked: Cleanliness
Met expectations for the price.
Stayed 2 nights in Sep 2024

8/10 Good

Roselee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

LaJuanya

Traveled with family
Disliked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful, but the room felt dirty. Smelled musty and wallpaper in bathroom was extremely bubbled. Mold around the tub and overall I got what I paid for.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Andrea

Traveled with family
Disliked: Amenities
There was a cup of noodles behind the door when we got in. The bathroom is falling apart(tub insert coming off the ceiling). Blow dryer didn’t work, but got it to when we removed it from the wall and out it in another outlet. Smells musty in the room.
Stayed 1 night in Sep 2024

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
The property was run down and the bed was clean but everything else was dirty. Breakfast had no hot served food except waffles but well stocked with everything else.
Stayed 2 nights in Aug 2024

2/10 Terrible

Todd LeRoy

Disliked: Cleanliness, staff & service, property conditions & facilities
Room Smelled horrible Did not stay the night
Stayed 1 night in Aug 2024

8/10 Good

Alarie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities
Loyd visitors
Stayed 2 nights in Aug 2024

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for our activities downtown without paying a downtown hotel price. Beds were comfortable and room was clean. Staff was excellent - very helpful. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daysi

Stayed 2 nights in Jul 2024

2/10 Terrible

Roger

Disliked: Staff & service, amenities
No maintenance at all to this property. Disgusting in every way
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
It was fine, average stay for what we paid for. The only problem i had was that our room constantly had a sewage smell to it, but it wasnt the worst.
Stayed 3 nights in Jul 2024

8/10 Good

John R.

Liked: Cleanliness, staff & service, property conditions & facilities
Descent value. Good dining options in the near vicinity. All good.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Debbie L

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk clerk was extremely polite and very friendly. The room however smelled musty at best. thank goodness I always bring a room freshener with me when I travel and that saved us. The beds were pretty comfortable. Room was clean. it’s just a little outdated.
Stayed 1 night in Jun 2024

6/10 Okay

Deondra

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It stand a few upgrades and we could not connect to the wifi. The staff was friendly and tried to be helpful. They ration towels.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Guy

Stayed 4 nights in Jun 2024