Embassy Suites by Hilton Knoxville Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Exterior
Seasonal outdoor pool
Rooftop terrace
Bar (on property)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
507 South Gay St, Knoxville, TN, 37902
  • Market Square
    ‪4 min walk‬
  • Knoxville Convention Center
    ‪7 min walk‬
  • University of Tennessee
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2-Room)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (2-Room)

  • 540 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Accessible (Hearing)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Knoxville

Located in Knoxville (Downtown Knoxville), Embassy Suites by Hilton Knoxville Downtown is within a 15-minute walk of University of Tennessee and Knoxville Convention Center. .This hotel is 1.2 mi (1.9 km) from Neyland Stadium and 1.4 mi (2.3 km) from Thompson–Boling Arena.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.1 miles
  • Market Square - 4 min walk - 0.2 miles
  • Knoxville Convention Center - 7 min walk - 0.4 miles
  • University of Tennessee - 13 min walk - 0.7 miles
  • Neyland Stadium - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬3 min walk
  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
  • ‪Coffee & Chocolate - ‬1 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

Hotel with 3 restaurants, near University of Tennessee
Embassy Suites by Hilton Knoxville Downtown offers 177 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a ballroom.
Enjoy local cuisine at Brickstones Kitchen & Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Knoxville? This hotel has 4588 square feet (426 square meters) of space consisting of conference space and meeting rooms.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Brickstones Kitchen & Bar - This restaurant specializes in local cuisine and serves dinner only.
KBrew - This café serves breakfast, lunch, and dinner. Open daily.
KoPita - This restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Brickstones Kitchen & Bar
  • KBrew
  • KoPita

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,588 square feet of conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from April to October
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 516 out of 653 reviews
Rating 8 - Good. 85 out of 653 reviews
Rating 6 - Okay. 26 out of 653 reviews
Rating 4 - Poor. 10 out of 653 reviews
Rating 2 - Terrible. 16 out of 653 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel and the location. The walkability to shopping and dining was great. The hotel was very stylish and cool. The rooftop bar was fun with great drinks and all the games on the televisions. Great time.
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2024

10/10 Excellent

Voytec

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in the heart of the Knoxville, clean with good breakfast easy access to parking
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
Clean, quiet, convenient hotel. Great service! Pet friendly with reasonable pet fee. Excellent breakfast, too!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Nice Staff, Easy and quick check in and out!
Stayed 2 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sholanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for thanksgiving stay. Clean and great breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Treavor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Wish that parking was included.
Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Quite and easy to get to our venue
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a concert at the Tennessee Theatre. Super easy check in, easy walk to the theatre and great room!
Stayed 1 night in Oct 2024

8/10 Good

Ashton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice gym, very nice bar and hang out spot with fire pits on the rooftop. Only complaint I have is there isn’t a hotel parking lot, you have to pay for valet and you don’t know where they are taking your car to or you have to park in a public parking garage that is not on hotel property and then walk to the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars isn’t enough the place was excellent in all areas!
Stayed 2 nights in Oct 2024

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is the perfect setup. Really enjoy the suite.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely weekend in downtown Knoxville. The Embassy Suites property was very upscale, clean and well-staffed. Highly recommend and we will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024