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Comfort Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Business center
Seasonal outdoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪2 min walk‬
  • Bearden Antique Mall
    ‪5 min drive‬
  • University of Tennessee
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Knoxville

With a stay at Comfort Inn & Suites Knoxville West in Knoxville (Bearden), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 7.6 mi (12.3 km) from Neyland Stadium and 7.8 mi (12.6 km) from Thompson–Boling Arena.

What's nearby

  • West Town Mall - 2 min walk
  • University of Tennessee - 8 min drive
  • Knoxville Convention Center - 9 min drive
  • Neyland Stadium - 9 min drive
  • Thompson–Boling Arena - 10 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪King Gyros - ‬11 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Comfort Inn & Suites Knoxville West

Knoxville hotel in Bearden with free breakfast and a fitness center
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 360 out of 784 reviews
Rating 8 - Good. 247 out of 784 reviews
Rating 6 - Okay. 91 out of 784 reviews
Rating 4 - Poor. 50 out of 784 reviews
Rating 2 - Terrible. 36 out of 784 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

rob

Stayed 2 nights in Oct 2024

6/10 Okay

BRIAN

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a reason a room was available
Room was not that clean. The bathroom sink was clogged so bad we could not use it. Will choose a different hotel the next time we stay in Knoxville.
Stayed 1 night in Nov 2024

10/10 Excellent

dennis

Traveled with family
Liked: Amenities
Very good costumer service ,nice people and great breakfast
Stayed 1 night in Nov 2024

8/10 Good

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Stayed 1 night in Nov 2024

2/10 Terrible

MARK

Stayed 1 night in Nov 2024

6/10 Okay

Deborah

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough for 1-2 night stay
Stayed 1 night in Nov 2024

10/10 Excellent

Marcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

KaryAnn

Stayed 5 nights in Oct 2024

6/10 Okay

Autumn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff was friendly and helpful. It appears to be an old hotel that they are trying to modernize but needs many updates. We were driving through so for night it was fine enough but will likely choose somewhere else next time.
Stayed 1 night in Jul 2024

8/10 Good

Aysegul

Business traveler
Liked: Cleanliness
Disliked: Amenities
Old and shabby but the rooms are clean and quiet; convenient location.
Stayed 2 nights in Oct 2024

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness and professionalism of staff!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Margaret

Unfortunately we had a medical emergency that prevented us from traveling to Tennessee. We called hampton inn where we were to stay on thursday night and they refunded us half of our reservation $. We asked Comfort inn if they could refund us part of our reservation $ for Friday night and were refused. We wont be staying at a Comfort Inn in the future but we will stay at a Hampton Inn.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean but the room smelled musty.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of this Comfort Inn
We arrived in Knoxville around 1100 at night for the Saturday TN versus Alabama football game. The room had ants in it and some sort of bug in the sheets, both were found within 5 minutes of being in the room. We requested a different room and were told there was nothing else available. The nice lady at the desk offered clean sheets bc there were either pubic or chest hairs in the bed. She could not refund our money because we booked it on Hotels.com. We left and called family members 35 minutes away from the hotel at midnight to stay with them. It was a terrible experience and we wasted around $300.
Stayed 1 night in Oct 2024

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2024

10/10 Excellent

Lyndsay

Super friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

6/10 Okay

Cesar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great option without kids. It has outdated furniture and it has cigarrette smell in almost all areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area was constantly being monitored to make sure it was clean and well stocked with food. Impressive.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Weekend trip
Room was very spacious. Bathroom was definitely old with some cracks in walls but it functioned as we needed it to. Overall good experience and if we had to book again we would.
Stayed 2 nights in Sep 2024