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Best Western Knoxville Suites - Downtown

2.5 star property

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Lobby
Free daily full breakfast
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$100
$85 nightly
$100 total
Total with taxes and fees
Feb 25 - Feb 26

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Thompson–Boling Arena
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lobby
Best Western Plus Strawberry Inn & Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very Good, 1,004 reviews
$72 nightly
The price is $85
Feb 25 - Feb 26
Total with taxes and fees
Best Western Plus Strawberry Inn & Suites

About the neighborhood

Knoxville

Located in Knoxville (Inskip), Best Western Knoxville Suites - Downtown is within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.7 mi (9.2 km) from Neyland Stadium and 6.1 mi (9.9 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.5 miles
  • Knoxville Convention Center - 6 min drive - 5.9 miles
  • University of Tennessee - 6 min drive - 6.1 miles
  • Neyland Stadium - 7 min drive - 6.8 miles
  • Thompson–Boling Arena - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Knoxville Suites - Downtown

Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Knoxville Suites - Downtown. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 97 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jay

Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room staff was good
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveler
Disliked: Property conditions & facilities
Items on breakfast often cold. Limited selection . No milk
Stayed 4 nights in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good pillows, clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Morgan

Stayed 1 night in Nov 2025

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good size room. Liked there were two sinks
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t expect any customer service at all.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Very clean! Very polite employees
Stayed 2 nights in Nov 2025

10/10 Excellent

Phyllis, Wilmington

Liked: Cleanliness, property conditions & facilities
Staff very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the large and pleasant suite. Looked and smelled bright and clean. Breakfast was plentiful and typical for hotel self serve Very convenient for our visit to U of Tenn. We will stay again and recommend
Stayed 1 night in Nov 2025

8/10 Good

william

Stayed 1 night in Nov 2025

10/10 Excellent

Tatiana

Stayed 1 night in Nov 2025

10/10 Excellent

Canio

Stayed 1 night in Nov 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t know about the breakfast, I don’t eat it.
Stayed 2 nights in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Gopikrishna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst "Best Western" I have come across in my life. Exept for one person, other staff were extremely rude. There was no internet in the room for our entire stay. When asked, I was asked to call a toll free number and get it fixed myself ! There were no extra pillows and bedsheets in the room and when I asked the rude woman in the front desk started arguing with me that it is there. Very poor service for the money
Stayed 1 night in Oct 2025

10/10 Excellent

timothy

Stayed 3 nights in Sep 2025

10/10 Excellent

Lauri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, quickest check-in on my cross country road trip.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Traveled with family
Hotel was somewhat dingy and dated in decor.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to UT game and very convenient.
Stayed 2 nights in Oct 2025

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our room smelled terrible and both beds creeked loudly every time you moved. We could also hear our neighbors.
Stayed 2 nights in Oct 2025