Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-size fridge, microwave, oven, stovetop
Exterior
Snack bar
Terrace/patio
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Country Playhouse
    1 min walk
  • St. Jacobs Outlets
    3 min walk
  • St. Jacobs Market District Visitor Information Centre
    5 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

Suite, 2 Queen Beds

  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 1050 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 740 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Township of Woolwich

With a stay at Homewood Suites by Hilton Waterloo/St. Jacobs in Township of Woolwich, you'll be within a 5-minute drive of St Jacobs Farmers Market and University of Waterloo. .This hotel is 0.1 mi (0.1 km) from St. Jacobs Country Playhouse and 0.1 mi (0.2 km) from St. Jacobs Outlets.

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 9 min walk - 0.5 miles
  • University of Waterloo - 4 min drive - 1.8 miles
  • Conestoga Mall - 5 min drive - 2.3 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, a short walk to St Jacobs Farmers Market
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Waterloo/St. Jacobs. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Township of Woolwich? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1010 reviews" "
Rating 8 - Good. 257 out of 1010 reviews" "
Rating 6 - Okay. 61 out of 1010 reviews" "
Rating 4 - Poor. 19 out of 1010 reviews" "
Rating 2 - Terrible. 20 out of 1010 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night and enjoyed every moment...will defiantly stay here again
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Great place! Close to St. Jacob’s market
Stayed 2 nights in Aug 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff responded quickly to our concerns regarding the noisy freezer, the noisy ceiling fan, the shower mechanism and the dead bolt that did not always retract. The bathroom is starting to show wear with the peeling paint in the shower and wallpaper that is peeling from the wall. The continental breakfast was hot and tasty and the staff were helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the hotel and location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very helpful. The building is very clean and well kept. Towel policy was a bit odd but not an issue. Breakfast options were a bit limited but very minor issue.
Stayed 3 nights in Aug 2024

8/10 Good

Terry

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Good place for pets. Suites are spacious
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sae young

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff members were so friendly and accommodating. Check-in and check-out went smoothly! Our suite was very spacious and clean ... no complaints at all. The location is quite close to St. Jacobs Market and the Outlet Mall. Would definitely stay again in the future!
Stayed 1 night in Jul 2024

6/10 Okay

Amedeo

Liked: Staff & service, room comfort
Cookware filthy
The cooking pots were dirty with grease stains and burnt on food remnants.Most of the utensils and drinking glasses were in the dishwasher.We were not sure if the had been cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel suites were large and well equipped . The property was very clean and staff were friendly. Will definitely recommend this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious rooms, good for our family of five.
Stayed 2 nights in May 2024

8/10 Good

Nancy

Traveled with family and small children
Very satisfied with our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front counter staff and restaurant staff were excellent- happy, smiling and efficient. I felt the room deserved a little sprucing up- loose bar in the shower , no liquid detergent for dishes but overall very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Belinda

The hotel was clean and had great service. We had a room with a kitchen in it and were able to make our own meals as well as having access to an outdoor patio area with bbq’s to use for cooking! The farmers market is very close which allowed us to purchase and make great meals back at the hotel. We visited the theatre to see a play which is right across the street. It was great entertainment. Definitely would go back and stay again!
Fresh veggies and bread from the market.
Fresh veggies, pork and scallops from the market we were able to cook in our room.
This day we used outside bbq and patio area to make dinner. Fresh veggie, pitas and chicken souvlaki from market.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and pet friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old beds. Uncomfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Easily best hotel I've stayed at in a long time. Friendly staff, comfortable bed, great amenities and space. Everything was clean and cozy. Can't recommend enough.
Stayed 2 nights in Jul 2024

6/10 Okay

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024