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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Exterior
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Exterior
Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Country Playhouse
    2 min walk
  • The Bistro - Eat. Drink. Connect
    2 min walk
  • Kitchener Station
    15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Bathroom shower

Room, 1 King Bed, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Waterloo/St. Jacobs

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1002)
The price is $82
per night
$97 total
includes taxes & fees
Jan 5 - Jan 6
Homewood Suites by Hilton Waterloo/St. Jacobs

About the neighborhood

Township of Woolwich

Located in Township of Woolwich, Hampton Inn & Suites by Hilton Waterloo St. Jacobs is a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre. .This hotel is 0.5 mi (0.8 km) from St Jacobs Farmers Market and 1.7 mi (2.8 km) from University of Waterloo.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • St Jacobs Farmers Market - 10 min walk
  • University of Waterloo - 3 min drive
  • Conestoga Mall - 5 min drive
  • Wilfrid Laurier University - 6 min drive

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, a quick walk to St Jacobs Farmers Market
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms featuring microwaves. Your room comes with a pillowtop bed. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include an arcade/game room, a picnic area, and barbecue grills.
Satisfy your appetite with local cuisine at Das Bar, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/game room
  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1010 reviews" "
Rating 8 - Good. 277 out of 1010 reviews" "
Rating 6 - Okay. 63 out of 1010 reviews" "
Rating 4 - Poor. 34 out of 1010 reviews" "
Rating 2 - Terrible. 29 out of 1010 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HEINZ

Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Large quiet room with bath, small but still a bath! Inadequate bathroom lighting (the counter depth and lack of shaving/makeup mirror) prevents makeup application.
Stayed 2 nights in Sep 2024

8/10 Good

Jeries (Jerry)

Stayed 1 night in Aug 2024

8/10 Good

Heather

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness
It was very nice
Stayed 4 nights in Jul 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to St. Jacob’s Market
Stayed 2 nights in Sep 2024

8/10 Good

chandrica

Liked: Property conditions & facilities
It was a nice place for short visits
Stayed 8 nights in Aug 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t find me my side of the Kingsize bed in my room very comfortable. I was on the window size of the Accessible room on the 2nd floor. We had dinner Friday night at the bar and I found everything quite expensive. I parked over at the Hilton thinking I was at the correct hotel and the woman at the desk was very helpful. I had to leave my car in her lot as there were no accessible spots left at Hampton until Saturday.
Stayed 3 nights in Aug 2024

8/10 Good

Toby

Stayed 1 night in Aug 2024

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property rooms: spacious, clean, modern, very comfortable. Area is safe and lots of parking. Walmart and other stores close-by. Great farmer's market/farm animal petting area walking distance - check the hours before going. Mini putt and driving range about a 3 min drive away. Buffet breakfast so-so. Front desk staff is incompetent and caused a lot of stress checking in and out - their manager is their only saving grace. I booked this hotel around 6 months before our arrival date for $146 a night. Our flight arrival changed to 3.30 am in Toronto and by the time we would arrive at the hotel it would be around 7am on August 27th. I wanted to make sure we would be able to go straight to our room with my 3 kids without waiting until the 3pm checkin time. I called a week before and again confirmed a few days before flying that I wanted to pay the extra night for a check-in on the 26th but would be arriving on the 27th AM. Everything was ok the staff said. We arrived to the hotel - not only did they cancel our reservation as a no show, they wanted to charge me over $100 more a night to rebook. They found no notes and had no idea. After about 45 min, I ended up with a reservation for $40 more and a room that was not guaranteed for our complete stay. The day before check out, I changed the primary cc on file to be charged. The old card was charged.The manager issued the refund (now had to wait 6-10 days) and for the inconvenience, the difference from our original booking.
Stayed 6 nights in Aug 2024

8/10 Good

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Yingshuo

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new(ish) hotel. Large and comfortable rooms. Very convenient location.
Stayed 1 night in Sep 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

wensen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2024

10/10 Excellent

Shweta

Traveled with family
Lovely place to stay, staff is amazing and have a great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Price including a wonderful breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick, Porcupine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Safe area. Close to farmers market
Stayed 2 nights in Aug 2024

10/10 Excellent

JACINTHE

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024