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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Breakfast and dinner served
Lobby lounge
Lobby lounge
Lobby lounge
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • St. Jacobs Country Playhouse
    1 min walk
  • St. Jacobs Outlets
    3 min walk
  • St. Jacobs Market District Visitor Information Centre
    5 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchen

Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Kitchen

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Fireplace

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Room, 1 King Bed with Sofa bed, Fireplace | Pool

Room, 1 King Bed with Sofa bed, Fireplace

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

55-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds
Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1101)
The price is $179
per night
$210 total
includes taxes & fees
Dec 5 - Dec 6
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

About the neighborhood

Township of Woolwich

When you stay at Courtyard by Marriott Waterloo St. Jacobs in Township of Woolwich, you'll be in the historical district, within a 5-minute drive of St Jacobs Farmers Market and University of Waterloo. .This hotel is 0.1 mi (0.1 km) from St. Jacobs Country Playhouse and 0.2 mi (0.2 km) from St. Jacobs Outlets.

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 9 min walk - 0.5 miles
  • University of Waterloo - 4 min drive - 1.8 miles
  • Conestoga Mall - 5 min drive - 2.2 miles

Getting around

  • Kitchener Station - 10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Courtyard by Marriott Waterloo St. Jacobs

Victorian hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
You can enjoy a meal at The Bistro serving the guests of Courtyard by Marriott Waterloo St. Jacobs, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Township of Woolwich? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, French, Hindi, Polish, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 24 2024 to December 26 2024 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Good spot
Stayed 4 nights in Aug 2024

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good for our one night get away
Stayed 1 night in Aug 2024

10/10 Excellent

Louis, Metcalfe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel when in town to go to St. Jacobs farmers market. Very close to shopping.
Stayed 2 nights in Aug 2024

6/10 Okay

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the cleaning Ladies were pleasant and friendly when we were in the hallways. It would have been nice to have the heads up there was going to be a crane and construction crew on site before 8am. It was right outside our window. They were doing roof work. Sort of ruined much chance of a sleep in, which is often the point of a hotel. Otherwise it was good, clean and did the trick.
Stayed 1 night in Aug 2024

10/10 Excellent

Leo Clelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and walking distance to Jacob's Farmers Market
Stayed 1 night in Aug 2024

10/10 Excellent

Gian Michele

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Lucille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, staff was very professional and courteous.
Stayed 2 nights in Aug 2024

6/10 Okay

Caitlin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall not a bad spot. Check-in and check-out took much longer than anywhere I’ve ever been, but hopefully that is not the norm.
Stayed 1 night in Aug 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
It was a lovely hotel the staff was very nice but beds were a little firm for my liking
Stayed 1 night in Aug 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

ZAIDA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to St Jacob and the outlet stores. There were lovely walking trails nearby and it was conveniently located close to the highway. The room was very comfortable and spacious, and it was obvious renovations have been done recently.
Stayed 1 night in Jul 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lianyong

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for relax! Staff very friendly. Walking distance to farmers market.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place….awesome little bistro in hotel. Both Steve and Michelle were amazing in the bistro!
Stayed 1 night in Jun 2024

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs handicap ..higher toilets
Stayed 2 nights in Jun 2024

10/10 Excellent

Stelios

Stayed 4 nights in Jun 2024

10/10 Excellent

Dina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a nice friendly, clean and hotel. It was convenient to shopping, dining options outside of the property, transportation if needed convenient to many restaurants. What was unusual is that only breakfast was available on the property, no lunch or dinner options. What I want to emphasize is the quality of the staff. They were very personable and efficient. If for no other reasons, I would definitely return to this hotel because of the staff. They were efficient, knowledgeable and kind. I loved everything about the hotel, but I must emphasize that the staff was efficient, kind and knowledgeable. I hope they are well paid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Stayed 1 night in Jun 2024

10/10 Excellent

Alisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, exceptional staff!
Stayed 3 nights in May 2024