Warmly welcomed by Marcela, warm cookies and bottled water immediately available. Nice welcome gift waiting in our room for us, spotless bathroom and accommodations as well as the common areas. Breakfast was good and filling and the coffee was plentiful and tasty. Only issue I had was my bed loudly creaked when there was movement, any movement. But besides that, we liked it so much that we stayed an extra night. I’ll be in Kingston every year or two and I will always stay here, We reserved the queen suite which included a second level stair access reading room/art room and a separate outdoor balcony with table and chairs. I highly recommend.