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Colonial Resort-1000 Islands

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Colonial Resort-1000 Islands

Front of property
Aerial view
Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Bed sheets, wheelchair access
Indoor pool, seasonal outdoor pool
Billiards

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
780 King Street West, Gananoque, ON, K7G 2H5
  • Confederation Park
    14 min walk
  • Sculpture Park
    14 min walk
  • Gananoque Municipal Marina
    15 min walk
  • Kingston, ON (YGK-Norman Rogers)
    38 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Bed sheets, wheelchair access

Standard Room, 2 Double Beds, Accessible

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Tennis court section, 3 double beds)

Standard Room (Tennis court section, 3 double beds) | Bed sheets, wheelchair access

Standard Room (Tennis court section, 3 double beds)

  • 312 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, 2 Double Beds (Pool Section)

Bed sheets, wheelchair access

Standard Double Room, 2 Double Beds (Pool Section)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Single Jetted Tub)

Deluxe Room, 1 King Bed (Single Jetted Tub) | Bed sheets, wheelchair access

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Tennis court section)

Standard Room (Tennis court section) | Bed sheets, wheelchair access

Standard Room (Tennis court section)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds (Tennis Court Section)

Standard Room, 2 Double Beds (Tennis Court Section) | View from room

Standard Room, 2 Double Beds (Tennis Court Section)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Bed sheets, wheelchair access

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed
Exterior
Riviera Inn and Suites 1000 Islands
Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (240)
The price is $60
per night
$77 total
includes taxes & fees
Dec 5 - Dec 6
Riviera Inn and Suites 1000 Islands

About the neighborhood

Gananoque

Located in Gananoque, Colonial Resort-1000 Islands is within a 15-minute walk of Confederation Park and Sculpture Park. .This hotel is 0.8 mi (1.3 km) from Gananoque Municipal Marina and 0.9 mi (1.4 km) from Arthur Child Heritage Museum.

What's nearby

  • Confederation Park - 14 min walk - 0.8 miles
  • Gananoque Municipal Marina - 15 min walk - 0.8 miles
  • Thousand Islands OLG Charity Casino - 3 min drive - 1.3 miles
  • Gananoque Boat Line - 3 min drive - 1.4 miles
  • Thousand Islands Playhouse - 3 min drive - 1.5 miles

Getting around

  • Gananoque Station - 7 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪1000 Island Charity Casino - ‬3 min drive
  • ‪Riva - ‬13 min walk
  • ‪Subway - ‬2 min drive
  • ‪The Old English Pub - ‬18 min walk

About this property

Colonial Resort-1000 Islands

Hotel with free parking, near Sculpture Park
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 54 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, an outdoor tennis court, and a seasonal outdoor pool. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a picnic area.
Featured amenities include express check-out and a library. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Languages

English, French, German

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1967
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from April 15 to September 15
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Reviews

7.0

Good

Rating 10 - Excellent. 209 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 211 out of 1000 reviews" "
Rating 4 - Poor. 111 out of 1000 reviews" "
Rating 2 - Terrible. 104 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Dried urine on the toilet seat...the tub was coated with a combination of hard water residue and human sweat...long black hairs in the bedsheets...stay away from here...
Stayed 1 night in Aug 2024

4/10 Poor

Vera

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jun

Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Aug 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Everything was good.
Stayed 4 nights in Aug 2024

2/10 Terrible

murray, Nepean

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just terrible. DO NOT LOOK AT PICTURES ON EXPEDIA AND THINK THIS IS WHAT YOU ARE GETTING. YOU ARE NOT. Completely run down, was in room ten minutes and felt like bugs were crawling on skin. Worse place I have ever stayed. Since we had prepaid we could not get refund. Was not even worth complaining at time because there was Nothing they could offer except a refund and that wasn't happening. Left and will never return. Pictures on Expedia are a lie.
Stayed 1 night in Aug 2024

6/10 Okay

Caterina

Traveled with partner
I wasn’t impressed by the appearance, did not seem very professional. Seems to be neglected. Staff is friendly, but service is scarce.
Stayed 1 night in Jun 2024

2/10 Terrible

Corina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential but….
Wow…there are no words. This hotel “resort” must have been lovely in its heyday but it is now run down and just dirty. Our room #52, was infested with cobwebs and spiders and black mold in the ceiling and bathroom. We had to ask 3 times and then threaten to leave before the guy got off his phone and came to take care of the spiders and webs. The bathroom faucet looks like it has never been cleaned and the paint was peeling in the tub. The bed was comfortable overall but the pillows were small and flat and the bed was slightly tilted down because of the uneven floors. I was terrified that there would be bedbugs so I didn’t sleep very well because of this. Thankfully there weren’t. Breakfast was simple but filled the void. Toast, muffins, yogurt, apples coffee, tea and juice. It was only $110 but I wouldn’t stay again. It needs a complete deep clean and Reno. Grounds could be beautiful with some tlc.
Stayed 1 night in Aug 2024

2/10 Terrible

Thao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ivone

Traveled with group
Disliked: Property conditions & facilities
The outside property is large, but needs cleaning and painting. Extra chairs and gazebo could be put to use if cleaning was maintained. All in all the location is close to downtown waterfront by car.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Martin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Monica

Traveled with family
Fair stay, ok for one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place for a stopby
Stayed 1 night in Aug 2024

4/10 Poor

Nick, St Catharines

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The resort promised a spa that no longer existed. A bar that no longer existed. Breakfast was very basic. Long-term construction was taking place across the road, and in the road, outside. There was constant noise of digging and the beeping of vehicles backing up. The property shows signs of aging and neglect. The pool desperately needs work. The many boardwalks need maintenance (replacement of rotting boards) and repainting. There are clumps of grass growing though the tennis court. On a micro-level, upon registration I received an email inviting me to book a session in the spa that I subsequently found no longer exists. I asked for an external lamp to be replaced so I could read outside my room. That didn't happen. My next door neighbors talked and smoked until 1 am, so I couldn't sleep with my window open. At 7 am, they were at it again. The large pool enclosure, with a 60 ft pool, was still limited to 10 people - likely a COVID-era limitation that has never ben updated. In all, a combination of problems. The property is run-down. Between the property and Expedia there is a breakdown in communication, or responsibility, such that a case could be made for misrepresentation, or false advertising. And the property fails to communicate, or uphold, appropriate behaviour among its guests. I will not return to or recommend this property.
Stayed 2 nights in Aug 2024

4/10 Poor

Lyne

Traveled with family
Disliked: Staff & service
We booked 2 rooms because we where 4. When we got there, was given only one key. Told them we had reserved 2. They gave me another key but the two rooms were far apart and not even in the same building. Asked why and they said they were 2 different rooms which we reiterate that we had booked 2 rooms that were the same (2 twin beds in each). We got one with twin beds and one with 2 double beds. Go figure that one. Said to come back because he needed to speak to another person which was coming in later. We did go back and was told they couldn't do anything. We were told that it was Expedia's fault and not theirs. Staff were not very friendly and not understanding our situation. What would have happened if we were 2 adults and 2 teens. Can you imagine having rooms far apart? The staff never smiled. Also, one of the room, the coffee machine wasn't even plug and no outlet to plug it. The only accessible outlet was near the bed and the top part was coming out of the wall and the bottom was all black. Not very safe. Also, we had to take cover of toilet because when you flushed, the water wasn't filling. We had to push on the top of the mechanism for the water to fill. Did not understand why the indoor pool was closing at 16:00???
Stayed 1 night in Aug 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet. Will b back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pub hopping
Great experience as always. 6yrs in a row.
Stayed 2 nights in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and relaxing
Nothing negative to say. Affordable prices. Location is good close to many places staff is very friendly and courteaous. Comfortable bed, rooms are clean. Cozy quiet area. Would definitely go bad.
Stayed 2 nights in Aug 2024

6/10 Okay

Jody, London

Disliked: Property conditions & facilities
Very dated property. The reception area smells like carpet that hasn't been changed since the 1970s. But the rooms are fine and the property allows dogs for a reasonable surcharge.
Stayed 1 night in Aug 2024

8/10 Good

Siddhanta

Liked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Erica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We had to leave as we found a bedbug crawling on one of the children at night and when we checked the mattresses, found remnants of bedbugs in the mattress
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet motel on a large property. It has both indoor and outdoor pools which i didnt use. There is also a breakfast included from 8-930am. But its really not good. It consists of only carbs. The only choices are toast, cold cereal, and small chocolate chip muffins. There is also apples and individual yogurts. But no eggs, meat, no other options. This really could use improvement. Most other places have at least scrambled eggs or boiled eggs and a meat option. Otherwise its a simple quiet highway side motel.
Stayed 1 night in Aug 2024