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The room was clean and neat, everyone is very friendly and helpful. So glad we booked this place last minute. The best time we've ever had in Key west. You will not get anything more authentic than this place. Loved it!
Wow! This will be our go-to for future KW stays. Perfect location. Beautiful grounds and room. Super comfortable. But really, it’s the people. From our first interactions over the phone setting up scooter rental, to the personal texts we got as our arrival neared to the front desk help radiating genuine happiness and helpfulness to the young lady helping us with breakfast: 12 out of 10. This is the kind of environment and friendly service that the world needs more of. Thank you, all of you. Can’t wait to get back!
Excellent stay. Beautiful and conveniently located. Jonathan and Eric very helpful and friendly. Note: parking on site is limited and costs $30 per night. Would stay again!
The staff was friendly. We were upgraded to a deluxe room which was beautiful. There was no parking available onsite due to them being fully booked; however, they gave us a map to a parking lot that was about a 10 min walk and was $15 a night. Easy walk to Mallory Square.
It was nice and clean so beautiful full of greenery. All staff we came in contact with were nice and helpful when we needed help. This is my second visit to this establishment and I highly recommend it to anyone who wants a peaceful place to rest their heads on vacation.
Exceptional location. We were able to walk or bike everywhere! Lots of trees on the property made it extremely lush. Room was on a high floor. No elevators. Room door was extremely sticky and difficult to close and open the door. Thus it was loud. The bed is a little hard. We loved the ability to rent a bike for 24 hours. Best part they pump cool water into the pools during the hottest summer days!!!!
Exceptional location. We were able to walk or bike everywhere! Lots of trees on the property made it extremely lush. Our room was on the 3rd floor. No elevators. Our door was extremely sticky and difficult to close and open the door. Thus it was loud. The bed is a little hard. We loved the ability to rent a bike for 24 hours. Best part they pump cool water into the pools during the hottest summer days!!!!
Great property with multiple pools, great breakfast and attentive staff. Only negative was smoke detector went of/malfunctioned and wasn't resolved quickly. Will stay here again hopefully......
Pros: Overall the property was very charming. Cute pools and cottages. Landscape was very pretty and lush. It was nice to have a breakfast option, but the options were slim, but enough. Location is good and very close to everything. They offer filtered cold water which is nice not to have to buy water bottles. They offer happy hour art classes and the teacher--Eric is fantastic! Very fun perk!
Cons: At first glance it looks clean, but when you start to look closer, not very clean. Could use a good deep clean. There are a lot of things falling apart or in disrepair. Many projects that could really make this place shine and feel more upscale and fresh. Some staff seemed kinda putout and a bit cynical-- not as service friendly as we hoped--especially for the price - others were fantastic. Parking is a hike if you don't buy on site - but I guess that is Key West for you.