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Kempinski Hotel San Lawrenz

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel San Lawrenz

2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
Point of interest
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Coffee/tea maker, electric kettle, eco-friendly cleaning products
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Hot Tub
    Hot Tub

Explore the area

Map
Triq Ir Rokon, San Lawrenz, Gozo, SLZ1040
  • Basilica of Ta'Pinu
    18 min walk
  • Ta' Pinu Shrine
    18 min walk
  • Chapel of St Anne
    3 min drive
  • Gozo (GZM-Gozo Heliport)
    18 min drive

Room options

View all photos for Deluxe Room (Deluxe Pool View Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Deluxe Pool View Room)

  • 427.0 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room (Superior Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room (Superior Room)

  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Junior Suite Pool View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite (Junior Suite Pool View)

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Grand Deluxe Garden View Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Grand Deluxe Garden View Room)

  • 498.2 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Family Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room (Family Room)

  • 35.6 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room (2 BR San Lawrenz Residence)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room (2 BR San Lawrenz Residence)

  • 2063.8 sq ft
  • Sleeps 7
  • 2 King Beds and 4 Twin Beds

View all photos for Premium Suite (Grand Suite)

Premium Suite (Grand Suite) | Private kitchenette | Coffee/tea maker, electric kettle, eco-friendly cleaning products

Premium Suite (Grand Suite)

  • 960.7 sq ft
  • Sleeps 6
  • 2 King Beds and 4 Twin Beds

Suite, Multiple Beds

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment (1 BR San Lawrenz Residence)

Executive Apartment (1 BR San Lawrenz Residence) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment (1 BR San Lawrenz Residence)

  • 960.7 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room (Grand Deluxe Pool View Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Grand Deluxe Pool View Room)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite (Mediterranean Suite)

Executive Suite (Mediterranean Suite) | Living area | 50-inch TV with cable channels, toys

Executive Suite (Mediterranean Suite)

  • 782.8 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite (Deluxe Suite)

  • 516 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room (Superior Pool View Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room (Superior Pool View Room)

  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment (3 BR San Lawrenz Residence)

Executive Apartment (3 BR San Lawrenz Residence) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Apartment (3 BR San Lawrenz Residence)

  • 2135.0 sq ft
  • Sleeps 9
  • 3 King Beds and 6 Twin Beds

View all photos for Suite, Multiple Beds, Pool View

Suite, Multiple Beds, Pool View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Multiple Beds, Pool View

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
Exterior
Radisson Blu Resort & Spa, Malta Golden Sands
On private beach
Pool
Hot Tub
Breakfast included
4.6 out of 5, Wonderful, (966)
The price is $115
per night
$124 total
includes taxes & fees
Dec 6 - Dec 7
Radisson Blu Resort & Spa, Malta Golden Sands

About the neighborhood

San Lawrenz

Located in San Lawrenz, Kempinski Hotel San Lawrenz is in a rural location, within a 15-minute walk of Ta' Dbiegi Crafts Village and Gharb Folklore Museum. .This family-friendly hotel is 1.1 mi (1.8 km) from Tal-Massar Winery and 1.2 mi (1.9 km) from Basilica of Ta'Pinu.

What's nearby

  • Chapel of St Anne - 3 min drive - 1.6 miles
  • Azure Window Ruins - 3 min drive - 1.8 miles
  • Inland Sea - 3 min drive - 1.8 miles
  • St. George's Basilica - 4 min drive - 2.4 miles
  • Ramla Bay Beach - 11 min drive - 6.0 miles

Getting around

  • Malta Intl. Airport (MLA) - 102 min drive

Restaurants

  • ‪Tatitas Restaurant - ‬8 min walk
  • ‪Victoria Central - ‬4 min drive
  • ‪Maldonado - ‬4 min drive
  • ‪Terrazzo - ‬7 min drive
  • ‪Il Kcina Ghawdxija - ‬7 min drive

About this property

Kempinski Hotel San Lawrenz

Luxury hotel with 4 restaurants and 3 outdoor pools
Kempinski Hotel San Lawrenz offers 137 accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This San Lawrenz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and in-room fitness are featured at the hotel. 3 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Make yourself at home in one of the 137 guestrooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy Regional cuisine at L-Istorja, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
L-Istorja - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. A children's menu is available. Reservations are required.
L'Ortolan Restaurant - Overlooking the pool and garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open select days.
Il-Baldakkin Gastrobar - Overlooking the pool and garden, this bistro specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Gazebo (seasonal) - This poolside restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.
Pool Bar (seasonal) - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Dutch, English, French, German, Hindi, Italian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Gazebo (seasonal)
  • Il-Baldakkin Gastrobar
  • L-Istorja
  • L'Ortolan Restaurant
  • Pool Bar (seasonal)

Things to do

  • 2 indoor pools
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Baby toys
  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Raised toilet seat (18 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free weights
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 3 and March 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 75 per accommodation, per stay, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 123 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kempinski San Lawrenz
Hotel San Lawrenz
Hotel San Lawrenz Kempinski
Kempinski Hotel San Lawrenz
Kempinski San Lawrenz
Kempinski San Lawrenz Hotel
San Lawrenz Hotel
San Lawrenz Hotel Kempinski
San Lawrenz Kempinski
San Lawrenz Kempinski Hotel
Kempinski Hotel San Lawrenz Island Of Gozo, Malta
Kempinski Hotel San Lawrenz Kercem
Kempinski San Lawrenz Kercem
Hotel Kempinski Hotel San Lawrenz Kercem
Kercem Kempinski Hotel San Lawrenz Hotel
Hotel Kempinski Hotel San Lawrenz
Kempinski San Lawrenz
Kempinski San Lawrenz Kercem

Reviews

9.0

Wonderful

Rating 10 - Excellent. 365 out of 577 reviews" "
Rating 8 - Good. 140 out of 577 reviews" "
Rating 6 - Okay. 44 out of 577 reviews" "
Rating 4 - Poor. 17 out of 577 reviews" "
Rating 2 - Terrible. 11 out of 577 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexis, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The pool was great. And the staff very hands on.
Stayed 2 nights in Jul 2024

6/10 Okay

Jalia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s a great property, but it’s very expensive; yet the quality of service offered is very poor. Everything that’s requested takes twice the effort to obtain it. They however did approve our late check out which was nice. We did have a good time, but it could have been a little cheaper.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and pool, issue with check in
Great hotel and service however my room was not ready until 4:30pm instead of 3pm check in. I was surprised that nothing was offered as gwg such as complimentary drinks etc. I had to argue the next day to give me a late check out when this should have been offered without even asking.
Stayed 1 night in Aug 2024

10/10 Excellent

Tsonyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best on the island
Second time here. Quality is still best on the island by far. From A to Z can’t find a single thing that would need to change. Hope to visit again soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Just stayed for one night but would definitely visit again. Service and staff were wonderful.
Stayed 1 night in Jul 2024

8/10 Good

Tsuneki

Stayed 1 night in Jul 2024

8/10 Good

Sunny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place very isolated
Stayed 3 nights in Jul 2024

8/10 Good

Jamie

Stayed 1 night in Jul 2024

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, amenities
Reception and fine dining amazing! No fans for outdoor eating though and too hot to sit outside! Likewise in the Japanese gazibo restaurant. Why no fans? Had to move bedrooms twice. This hotel has lots of interconnecting rooms and noise insulation is so poor you can hear everything in neighbouring rooms. Very poor. Attention to detail not there - inexperienced staff. Spar is FABULOUS!!! Pools are beautiful. However, be prepared for noisy kids - which is fine as long as you are not looking for a quiet poolside experience. Staff didn’t enforces kids exclusion from adults pool. Fine as long as you are aware. We love kids but sometimes want quite adult space
Stayed 3 nights in Jul 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

ELvio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay
Hotel was very clean, frendly staff and amazing facilities... keep it up !
Stayed 1 night in Jul 2024

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Sarah, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are dated, but spacious and comfortable. The staff were very friendly and helpful. There are 3 pools to chose from and the adult pool is fully serviced.
Stayed 2 nights in Jun 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful hotel. Great service, lovedGozo.
Stayed 7 nights in Jun 2024

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, amenities
The pool was nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outdoor space with multiple pools. True getaway, extremely relaxing.
Stayed 1 night in May 2024

10/10 Excellent

Yanina

Stayed 2 nights in Apr 2024

10/10 Excellent

Iulian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Kempinski and though we did not get the room upgrade we had asked for the stay was perfect. We hosted a dinner for 15 and they could not have been more accommodating, professional and excellent. The service was outstanding from beginning to end.
Stayed 4 nights in Nov 2023

6/10 Okay

Hani, London

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The landscaping and room sizes and layout are a positive aspect. Otherwise totally unremarkable hotel which can only be rated as 4-star max. They also seemed to have issues with staffing. Most staff were very young and inexperienced. Even the reception staff, usually one of the main customer touchpoints, were too young and inexperienced and seemed to not take much interest in the guests.
Stayed 7 nights in Oct 2023