Located in Kendal, The Lakeland Kendal Hotel, Sure Hotel Collection by BW is within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. .This hotel is 0.1 mi (0.2 km) from Kendal Museum and 0.4 mi (0.6 km) from The Quaker Tapestry Museum & Exhibition.
What's nearby
Kendal Museum - 2 min walk - 0.1 miles
The Quaker Tapestry Museum & Exhibition - 4 min walk - 0.3 miles
Kendal Castle - 9 min walk - 0.5 miles
Brewery Arts Centre - 11 min walk - 0.6 miles
Lyth Valley - 3 min drive - 1.6 miles
Getting around
Kendal Station - 1 min walk
Manchester Airport (MAN) - 92 min drive
Restaurants
Duke of Cumberland - 3 min walk
McDonald's - 8 min walk
Fold Coffee - 1 min walk
Subway - 8 min walk
Bombay Bistro - 4 min walk
About this property
The Lakeland Kendal Hotel, Sure Hotel Collection by BW
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 43 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 0.2 miles (GBP 2 per day)
Onsite parking includes off-street options
Food and drink
Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 7 for children
A bar/lounge
A restaurant
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Restaurant dining guides
More
Desk
Desk chair
Free local calls
Free long-distance calls
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 11 for adults and GBP 7 for children
Offsite parking fee: GBP 2 per day (0.2 mi away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 99 out of 240 reviews
10 - Excellent
99
Rating 8 - Good. 88 out of 240 reviews
8 - Good
88
Rating 6 - Okay. 31 out of 240 reviews
6 - Okay
31
Rating 4 - Poor. 12 out of 240 reviews
4 - Poor
12
Rating 2 - Terrible. 10 out of 240 reviews
2 - Terrible
10
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
Reviews
10/10 Excellent
Susan
Nov 21, 2025
Susan
Stayed 1 night in Nov 2025
8/10 Good
Agnes
Nov 17, 2025
Liked: Staff & service
Very friendly staff and efficient
Agnes
Stayed 2 nights in Nov 2025
10/10 Excellent
Kathryn
Traveled with group
Nov 16, 2025
Liked: Cleanliness, staff & service, amenities
Real value for money. Good breakfast. Clean. Nice staff.
Kathryn
Stayed 2 nights in Nov 2025
8/10 Good
Emma
Traveled with family
Nov 16, 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, comfy beds, clean bathroom, great location.
We stayed last night and all staff are very friendly the room was very spacious and lovely fluffy towels. The room to our door needs attention but it locked so that’s the main thing. We would stay there again. Anna & Paul Rollinson
Check in was very quick and easy. It’s the little touches it was mine and my son’s birthday this weekend and we had a birthday cake, cards, sweets, drink in the room. Lovely. The room was clean and tidy and spacious. We stayed half board. The dinner allowance was very good and the food was amazing. Would definitely stay here again thank you for an amazing stay.
Very accommodating staff, especially the receptionist.
Niall
Stayed 1 night in Nov 2025
8/10 Good
Stephen
Nov 3, 2025
Stephen
Stayed 1 night in Oct 2025
8/10 Good
Terence
Traveled with group
Nov 2, 2025
Liked: Cleanliness, staff & service, amenities
The rooms are spotless, it was easy walking, and Linda the receptionist stood out amongst the other staff. She was very helpful in every way. Thank you, Linda. From me and my husband.
Friendly staff, good breakfast. I was worried it would be noisy from traffic due the location as I was allocated a room at the front of the hotel but it was surprisingly quiet after rush hour settled down.
Gillian
Stayed 1 night in Oct 2025
8/10 Good
Louise
Oct 30, 2025
Liked: Cleanliness, staff & service, room comfort
Our room was clean, bathroom a little cobwebby in corners. Staff appeared friendly throughout. Breakfast was good and freshly cooked. We did not use any other facilities
Louise
Stayed 4 nights in Oct 2025
6/10 Okay
Paul
Traveled with family
Oct 30, 2025
Hotel short handed as staff had not turned in for work however fine for price paid. Nice location for town
Staff were all welcoming and friendly especially at check in, room was good also the bar. Breakfast was ok
Geoffrey
Stayed 1 night in Oct 2025
6/10 Okay
Robert
Oct 9, 2025
Liked: Cleanliness, staff & service, room comfort
Room was quite small but the bed was comfortable and shower was hot with good pressure. Our sink drained really slowly. WiFi kept dropping out so I gave up trying to stream video. TV was small by current standards (32 inch?) but OK for the size of the room. Lift worked well (we were on the second floor), building had some steps in strange places that made moving heavy suit cases a bit difficult. Old building issues I guess.
Robert
Stayed 2 nights in Oct 2025
10/10 Excellent
June
Traveled with group
Oct 5, 2025
Liked: Property conditions & facilities
Great value for money!
Absolute bargain for what we paid. The triple room had 3 single beds and was spacious and clean. Great walk in shower in bathroom. In Kendal centre. Highly recommended. Will definitely stay again.