The linen was clean.No complaints,but the the room smelled like BO as soon as I walked in and for the duration of the stay. Bought air freshener spray to help. I think it was due to the floor not being mopped enough?With the wood grain laminate flooring it is probably hard to tell if it is dirty, hence the odor?. When I wore light coloured socks, they became very dirty on the bottom from walking on the floor. Sorry, just telling it like it is. I will go somewhere else next time. waiting for knee replacement, very painful, walking up and down 20 plus stairs several times a day. Ugghhhh! I don`t know why they don`t ask seniors if they would prefer a ground floor room. It looked like several were available.