SpringHill Suites Houston Katy Mills

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Houston Katy Mills

Lobby lounge
Down comforters, Select Comfort beds, desk, blackout drapes
Lobby lounge
Exterior
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
2501 Texamati Dr, Katy, TX, 77494
  • Katy Mills Mall
    12 min walk
  • Typhoon Texas
    13 min walk
  • Main Event
    3 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    27 min drive

Room options

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Katy

When you stay at SpringHill Suites Houston Katy Mills in Katy, you'll be in the business district, within a 15-minute walk of Katy Mills Mall and Typhoon Texas. .This hotel is 14 mi (22.5 km) from Westheimer Rd and 1.6 mi (2.5 km) from Main Event.

What's nearby

  • Katy Mills Mall - 12 min walk
  • Typhoon Texas - 13 min walk
  • Main Event - 3 min drive
  • Katy Park - 6 min drive
  • LaCenterra at Cinco Ranch - 7 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 51 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Jack in the Box - ‬12 min walk
  • ‪Foodbrand-Katy Mills Food CRT - ‬11 min walk
  • ‪Rainforest Cafe - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

SpringHill Suites Houston Katy Mills

Hotel with free breakfast, near Katy Mills Mall
SpringHill Suites Houston Katy Mills offers 69 air-conditioned accommodations with washers/dryers and complimentary newspapers. Accommodations are furnished with double sofa beds. Select Comfort beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 69 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your Select Comfort bed comes with down comforters, and all rooms are furnished with double sofa beds. 27-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of SpringHill Suites Houston Katy Mills. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Katy? This hotel has 450 square feet (42 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 11 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Houston Hotel Katy Mills
SpringHill Suites Houston Katy Mills
SpringHill Suites Katy Mills
SpringHill Suites Katy Mills Houston
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Hotel Katy

SpringHill Suites Houston Katy Mills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 741 reviews" "
Rating 8 - Good. 204 out of 741 reviews" "
Rating 6 - Okay. 69 out of 741 reviews" "
Rating 4 - Poor. 41 out of 741 reviews" "
Rating 2 - Terrible. 29 out of 741 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ANGELINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not grilling…. Frying in Katy.
This was the worst room ever. Even after we complained we were told we could a full refund if we called hotels.com. They did their best but the hotel lied. Our room was 101°. There was no AC running. This was on the third floor. We checked out at 7am to just get out of there. Will never be back because of the lies and failure to make sure we were comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Stayed 7 nights in Jul 2024

10/10 Excellent

Danyel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SpringHill suites are a good stay. My children love the area, so that matters. Facilities and room are always clean and smelling good. Sleep is peaceful cause it's quiet. Housekeeping should make sure the occupied rooms are stocked with toiletries and towels, that's my only complaint. Front Desk usually helps out with that if you go down to request it and they're all very nice and attentive. Other than that nice area and nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Danyel

Stayed 7 nights in Aug 2024

6/10 Okay

Karen

Better hotels in the surronding area for similar prices
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience!
Stayed 1 night in Aug 2024

8/10 Good

Julie, Round Rock

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean rooms
Stayed 12 nights in Jul 2024

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Small lobby and spacious rooms
Stayed 2 nights in Jul 2024

6/10 Okay

NILDA A, Fulshear

Business traveler, Traveled with partner
Disliked: Cleanliness
Bathroom of assigned suite was not properly clean. Bathtub, shower liner NOT clean. Shower liners should be replaced after each guest leaves. These were dingy and brown. Tub and sink had rust stains. Toilet under rim filthy and downright nasty. Carpet of on floor old and should be replace. Overall facility should be renovated
Stayed 3 nights in Jul 2024

6/10 Okay

Patricio

Stayed 7 nights in Jul 2024

6/10 Okay

barry

Traveled with family
Disliked: Amenities, property conditions & facilities
Lovely staff but constantly plagued with noise at night, even after informing help desk Also television channels were not working properly some of the time
Stayed 7 nights in Jul 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

navanit

Stayed 1 night in Jul 2024

6/10 Okay

Carlandrea

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One time stay
The wifi didn’t work. And when I asked one of the front desk staff where the ice machine was, he told me the second floor, saw me go to the elevator but didn’t tell me the elevator wasn’t working. I didn’t find that out until I overheard him telling someone else. There were also fleas in my room.
Stayed 1 night in Jul 2024

8/10 Good

Katherene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jun 2024

10/10 Excellent

Pauline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacay
The hotel was very clean and very accommodating! Enjoyed the pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed here in the past and this stay was a big improvement from the last. Very friendly, helpful staff and room was well maintained
Stayed 5 nights in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Shon

Liked: Cleanliness, property conditions & facilities
Front desk clerk was watching a video on her ohone and didn't properly acknowledge ir greet me. I waited for 2-3 mins at cou ter with no one around. Then i was assigned to a room where another guest had been checked in. She apologized and made it right.
Stayed 2 nights in Jun 2024

10/10 Excellent

Garland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Brianna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has roaches. Large roaches. There’s a stench when you walk in and a stench in the room. When we found a roach in our hotel, 2 hours after being there, we told hotel staff and asked them to come kill it l, to which they said no, they couldn’t leave their desk. SO I told them I wanted to check out immediately. I was told nothing could be done about it until the manager got there the next morning and I still haven’t received an answer or a refund from this property or Expedia. DO NOT RECOMMEND. I should add that we had a tornado knock our electricity out at our home so we just needed somewhere decent to sleep. Definitely disappointed.
Stayed 1 night in May 2024