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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Reception
Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Outdoor pool
Exterior
Suite, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
21010 Katy Fwy, Katy, TX, 77449
  • Andretti Karting and Games
    ‪3 min drive‬
  • Typhoon Texas
    ‪7 min drive‬
  • Katy Mills Mall
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Garden Katy Energy Corridor

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1083)
The price is $97
per night
$113 total
includes taxes & fees
Mar 29 - Mar 30
Wyndham Garden Katy Energy Corridor

About the neighborhood

Katy

Located in Katy, Holiday Inn Express & Suites Houston West - Katy by IHG is within a 15-minute drive of Katy Mills Mall and CityCentre. .This hotel is 9.5 mi (15.3 km) from Westheimer Rd and 12.2 mi (19.6 km) from Memorial City Mall.

What's nearby

  • Andretti Karting and Games - 3 min drive - 2.2 miles
  • Katy Grand - 4 min drive - 2.4 miles
  • Typhoon Texas - 7 min drive - 4.6 miles
  • LaCenterra at Cinco Ranch - 7 min drive - 5.5 miles
  • Katy Mills Mall - 7 min drive - 5.2 miles

Getting around

  • George Bush Intercontinental Airport (IAH) - 52 min drive

Restaurants

  • ‪Texas Roadhouse - ‬6 min walk
  • ‪Rudy's "Country Store" and Bar-B-Q - ‬17 min walk
  • ‪Bombshells - ‬14 min walk
  • ‪Fadi's Mediterranean Grill - ‬13 min walk
  • ‪Spring Creek Barbeque - ‬1 min walk

About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

Hotel in Katy with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 97 guestrooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Houston West - Katy by IHG. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Katy? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 771 reviews
Rating 8 - Good. 167 out of 771 reviews
Rating 6 - Okay. 62 out of 771 reviews
Rating 4 - Poor. 32 out of 771 reviews
Rating 2 - Terrible. 40 out of 771 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ron

Business traveler
Liked: Amenities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was put on the first floor and heard every door open and close all night. I have stayed here before and never had that issue. If I stay again I will request a different floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Stayed 5 nights in Nov 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb customer care and service
Very spacious corner room with large windows in two directions. Superb service. Many people were in town for a nearby show. After discovering that most of us would be leaving before breakfast was available we discovered the hotel started breakfast--a very nice one, as breakfasts in hotels go--early to accomodate those who had to leave much ealier. Kuddos! Bed was refreshingly comfortable. Room was immaculate. A great stay!
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities, room comfort
Needs more thorough cleaning
This is the second time this year that we stayed at this hotel. It’s very convenient for our needs and we like the king room with extra space. While it looked very clean, I accidentally dropped something and had to find it in the carpet, that’s when I discovered how truly filthy the carpet was and the bathroom floor wasn’t much better. The underside of the toilet hadn’t been cleaned either. I know good help is hard to come by, but vacuuming, cleaning the floors and toilet are pretty basic.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The room was very comfortable and breakfast was outstanding Definitely stay here
Stayed 1 night in Dec 2024

10/10 Excellent

Ricca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Overall everything was to my satisfaction.
Stayed 1 night in Nov 2024

8/10 Good

kaite

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Quiet. Comfortable bed. Great staff from front desk to breakfast attendant as well as housekeeping.
Stayed 1 night in Nov 2024

10/10 Excellent

LISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean, updated and located close to everything you need.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Liza

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff made the experience! They were so kind and attentive.
Stayed 1 night in Aug 2024

10/10 Excellent

El jefe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Oct 2024

10/10 Excellent

Alicia S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Ashkan

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff I’ve ever experienced! Everyone was so nice and helpful! Super comfortable room and no smoke smell anywhere! We will stay there again definitely!
Stayed 1 night in Nov 2024

10/10 Excellent

Rodger

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer building, has a great BBQ restaurant across the parking lot, easy parking, some rooms, have more room at no additional charge, we got a larger than usual corner room
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Due to language barrier, cleaning staff did not understand that I told them to come back to clean my room later. I was in the process of getting dressed. After several attempts to communicate, I held up the "do not disturb" sign and told her to come back later. I was gone from ~11:00 am - midnight. The room was not cleaned due to the cleaning crew not understanding English.
Stayed 2 nights in Oct 2024

2/10 Terrible

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Awesome
Very clean the breakfast was very good. Will come back again.
Stayed 1 night in Oct 2024

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monica Helena, Gooding

Business traveler, Traveled with family
Liked: Staff & service, amenities
Staff made up for anything that wasn’t a full 5 stars.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeff

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
We booked a 2 queen room with pull out couch to sleep 5. We got a king room and pullout couch. They said our room we booked was unavailable. They had no rollaway beds so someone had to sleep on the floor. After being in a car driving for 15 hours that is completely unacceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Alma R Melendez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024