Staff were wonderful and very helpful. We changed our arrival flight, but staff responded to our last minute call and were waiting for us at the domestic terminal upon arrival. We were not sure where the Covid Testing lab was located, but the staff who met us at the airport agreed to take us to the lab for our Covid Test. We had to cross the Ring Road to get to the lab and the staff escorted us safely across the Ring Road. The location of the hotel is ideal for easy access to the Kathmandu airport. By no means a luxury hotel, never the less the hotel has all the basics and staff were incredibly king and helpful. Food quality was very good and there were a wide variety of choices. Proximity to the airport could not be better and we appreciated free shuttle service. With luggage it would be too dangerous to walk to the airport because of heavy traffic.