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Karuizawa Marriott Hotel

5.0 star property

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December 2024
January 2025

Photo gallery for Karuizawa Marriott Hotel

Hot springs
Front of property - evening/night
Balcony
Comfort Cottage Twin Room with Hot-Spring Bath (Dog Friendly, Non Smoking) | Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
4339 Nagakura, Karuizawa, Nagano, 389-0111
  • Hiroshi Senju Museum
    2 min drive
  • Karuizawa Taliesin
    3 min drive
  • Harnile Terrace
    3 min drive

Room options

View all photos for Cottage (Dog Friendly, Hot-Spring)

Cottage (Dog Friendly, Hot-Spring) | Exterior

Cottage (Dog Friendly, Hot-Spring)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, View (with View Bath)

Twin Room, 2 Twin Beds (with View Bath) | Premium bedding, in-room safe, desk, iron/ironing board

Twin Room, 2 Twin Beds, View (with View Bath)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (with Open Air Bath)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (with Open Air Bath)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

  • 839 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds (with Open Air Bath)

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room, 2 Twin Beds (with Open Air Bath)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 3 Twin Beds, Non Smoking (Japanese Style)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 3 Twin Beds, Non Smoking (Japanese Style)

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 King Bed, View (with View Bath)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, View (with View Bath)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Karuizawa, An IHG Hotel

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (285)
The price is $245
per night
$305 total
includes taxes & fees
Jan 5 - Jan 6
Hotel Indigo Karuizawa, An IHG Hotel

About the neighborhood

Karuizawa

With a stay at Karuizawa Marriott Hotel in Karuizawa, you'll be within a 10-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. .This luxury hotel is 1.1 mi (1.8 km) from Hiroshi Senju Museum and 1.2 mi (2 km) from Yukawa Furusato Park.

What's nearby

  • Hoshino Onsen Hot Spring - 4 min drive
  • Karuizawa Kogen Church - 4 min drive
  • Karuizawa Stone Church - 5 min drive
  • Karuizawa Prince Shopping Plaza - 6 min drive
  • Karuizawa Prince Hotel Ski Resort - 8 min drive

Getting around

  • Karuizawa Station - 13 min drive
  • Haneda Airport (HND) - 169 min drive

Restaurants

  • ‪ミカド珈琲 - ‬19 min walk
  • ‪bird - ‬3 min drive
  • ‪御菓子処花岡軽井沢店 - ‬19 min walk
  • ‪旬彩伍合 - ‬13 min walk
  • ‪軽井沢焙煎所 - ‬2 min drive

About this property

Karuizawa Marriott Hotel

Luxury hotel with a 24-hour fitness center and spa services
Karuizawa Marriott Hotel offers 142 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including hot springs and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a meal at Grill & Dining G, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Grill & Dining G - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: JPY 4,850 per person
  • A restaurant

Restaurants on site

  • Grill & Dining G

Things to do

  • 24-hour gym
  • Hot springs
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Facials
  • Hot springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Disposable personal items such as hairbrush, and shower cap are available for a surcharge in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4850 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Karuizawa Marriott
Karuizawa Marriott Hotel Hotel
Karuizawa Marriott Hotel Karuizawa
Karuizawa Marriott Hotel Hotel Karuizawa

Karuizawa Marriott Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 359 reviews" "
Rating 8 - Good. 149 out of 359 reviews" "
Rating 6 - Okay. 31 out of 359 reviews" "
Rating 4 - Poor. 17 out of 359 reviews" "
Rating 2 - Terrible. 8 out of 359 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tomoko

Stayed 1 night in May 2023

10/10 Excellent

Irin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc). Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place). I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money. Staff were very nice and polite as one would expect in Japan. That's standard for Japan. We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it.
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good base for karuizawa
Satisfactory onsen. Good breakfast spread
Stayed 3 nights in Dec 2019

10/10 Excellent

Yip, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff; efficient check-in, spacious room; very good breakfast
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel to stay
A very friendly hotel for family. Our 5 years old grandson loves it. We love the in-house hot spring. Such convenient after a day out be able to come back relax & soak in the hot spring, so refreshing. Food in hotel is excellency both dinner & breakfast with wide spread & choices. Regrettably not enough time to eat full breakfast as rushing to go ski lesson for grandson. Close to town where lots of shopping & food at the factory outlets. Close to ski slopes. Don’t rely on Google direction as it takes you one big round & easily get lost at the interchange when one can simply go straight from town.
Stayed 2 nights in Dec 2019

4/10 Poor

Shelly, Tokyo

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed with my husband and dog. Everything was overpriced and the quality was way below average. Food was not great and the hot spring was one of the worst I’ve ever been to. Bath unit was nasty and old. I wish they reformed the hot springs. That would make things much better. Staff was friendly and nice, lobby was clean.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the buffet breakfast is unique and the most favorable is the staffs are really care about guests' safety. Typhoon no.19 is approaching today, hotel staffs keep sharing the latest traffic and typhoon information during our checkout.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

10/10 Excellent

CHUN HUNG RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice international brand hotel in the area
1. Generous size room, comfortable & clean 2. Ample parking 3. The onsen is nice & clean 4. Breakfast is fine
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, but the extra bed in our room is not good enough
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff. Was unexpectedly upgraded due to overbooking of the room type I had reserved and it was absolutely lovely.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The private onsen was terrific, we used it twice a day.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice food! Will stay here again for sure
Stayed 2 nights in Apr 2019

8/10 Good

Arnaud

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Marriott hotel
Good hotel with excellent service. Not the coolest design but highly functional.
Stayed 2 nights in Dec 2018

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for road trip
Very good for road trip , big car park. But not recommend to traveler who take public transportation. No any food supply even room service after 10pm. And need to drive at least 15mins to find a overnight convenience store for food . So remember to prepare some food in case you are hungry at the mid night . The public onsen is decent and beautiful design .
Stayed 1 night in Oct 2018

8/10 Good

Wai Ho Willington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018