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Hotel Relaks Wellness & SPA

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Relaks Wellness & SPA

Front of property - evening/night
Property grounds
Couples treatment rooms, sauna, spa tub, body treatments, mud baths
Couples treatment rooms, sauna, spa tub, body treatments, mud baths
Hypo-allergenic bedding, desk, free cribs/infant beds, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Spa
    Spa

Explore the area

Map
Ul. Obronców Pokoju 4, Karpacz, Lower Silesian, 58-540
  • Sports and Tourism Museum
    12 min walk
  • Alpine Coaster
    16 min walk
  • Kolorowa Ski Lift
    16 min walk

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, desk, free cribs/infant beds, free WiFi

Standard Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, desk, free cribs/infant beds, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
Exterior
Mercure Karpacz Skalny
Pool
Spa
Pet friendly
Kids pool
4.4 out of 5, Excellent, (162)
The price is $111
per night
$121 total
includes taxes & fees
Dec 6 - Dec 7
Mercure Karpacz Skalny

About the neighborhood

Karpacz

Located in Karpacz, Hotel Relaks Wellness & SPA is in the mountains, a 2-minute drive from Sports and Tourism Museum and 5 minutes from Karpacz Ski Resort. .This spa hotel is 4.6 mi (7.4 km) from Śnieżka and 4.6 mi (7.4 km) from Park of Miniatures.

What's nearby

  • Alpine Coaster - 16 min walk - 0.9 miles
  • Karpacz Ski Resort - 5 min drive - 2.0 miles
  • Vang Stave church - 7 min drive - 2.9 miles
  • Śnieżka - 20 min drive - 4.6 miles
  • Śnieżka Meteorological Observatory - 20 min drive - 4.6 miles

Getting around

  • Jelenia Gora Station - 19 min drive
  • Wroclaw (WRO-Copernicus) - 117 min drive

Restaurants

  • ‪Chata Karkonoska - ‬4 min drive
  • ‪Dwór Liczyrzepy - ‬4 min walk
  • ‪Sowiduch - ‬14 min walk
  • ‪Pizzeria Diabolo - ‬15 min walk
  • ‪Good & One - ‬11 min walk

About this property

Hotel Relaks Wellness & SPA

Hotel with a full-service spa, near Sports and Tourism Museum
Hotel Relaks Wellness & SPA offers 40 accommodations with complimentary bottled water and hair dryers. 21-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Karpacz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA and Wellness has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, ski storage, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Planning an event in Karpacz? This hotel has 2088 square feet (194 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8 AM and 10:30 AM.
Hotel Relaks Wellness & SPA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 2,088 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 49 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: PLN 49 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Relaks
Hotel Relaks Karpacz
Relaks Karpacz
Hotel Relaks Wellness Karpacz
Hotel Relaks Wellness
Relaks Wellness Karpacz
Relaks Wellness
Relaks Wellness & Spa Karpacz
Hotel Relaks Wellness & SPA Hotel
Hotel Relaks Wellness & SPA Karpacz
Hotel Relaks Wellness & SPA Hotel Karpacz

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 66 reviews" "
Rating 8 - Good. 28 out of 66 reviews" "
Rating 6 - Okay. 5 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katja, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and well-kept hotel some 50 meters from multiple hiking trails and but a 20 minute walk from the Karpacz downtown. The surroundings are beautiful. A truly perfect place for exercise and relaxation. I conjoined ca. 5 hours of hiking each day with massage treatments in the spa. I opted for half board and found the gastronomy, for both breakfast and dinner, to be of the the highest quality. I'm going back next year.
Stayed 12 nights in Oct 2023

10/10 Excellent

Stanislaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, well kept hotel. Breakfast was great.
Stayed 1 night in Aug 2022

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Hiking trip
Ok hotel. Room was a bit small, but clean.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Not only price-quality score is great, the rooms and services are as well! I'd like to note Monika (reception) who was the most attentive front office employee I ever met in my life. She helped me from the very booking and was always there to advise and help. By the way, she was responding to my messages for the whole month prior the arrival! Also, I'd like to mention breakfast. The restaurant is spacious and very nice. Food choice is amazing - my fiance, who never has enough left the table so full he could barely move :) Food choice is great and they try to change hot items daily (at least two of them). Location is amazing - not too far from the city center (just 10-15 mins walk), you have a track just next to the hotel. A bit far from Wang, however the distance is walk-able. Sauna is a bit small, only for 4 people at a time, but we did not face any trouble. We were there with another couple and all was fine - nice place to relax. Next to the hotel is a good restaurant where we had 20% discount from the hotel - the bill to be paid at the reception of the hotel - very convenient. Food is good, service is a bit slow, but polite. Overall the stay was truly enjoyable! Thank you so much for the stay!
Stayed 2 nights in Jan 2020

10/10 Excellent

halina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

john

Stayed 1 night in Jul 2019

8/10 Good

grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Lucas, london

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice crew, very good hotel location, car park locked overnight. just small but about mattress not very comfy. recommend spa and massages.
Stayed 1 night in Aug 2018

10/10 Excellent

Florentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel exceeded our expectations. We slept 2 nights at this hotel and we travel by car and had our dog with us. The room and hotel overall were clean, the staff was nice and the breakfast was tasty with many options. The hotel has an outdoor parking (free of charge) available for the hotel guests. The hotel is dog-friendly but there was an extra charge of 49PLN/day. The hotel has spa facilities but we didn't try it.
Stayed 2 nights in Jul 2018

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome
Nicest hotel in the world,extra clean & a good value.Reminds me of a Polish version of Banff.
Stayed 1 night in Aug 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Great stay! :) very happy with it:)

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent breakfast, spotty WiFi
WiFi went in and out during one night but overall it was a great stay. Excellent breakfast! !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number one!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Awesome! Discount to restaurant next door led us to the best hot chocolate (czokolada goranca) and a great waiter named Marcin. Bad thing was two beds pulled together, so we could not cuddle during the night.

8/10 Good

David, Shrewsbury UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
After attending a family wedding east of Wroclaw we decided we'd like to experience one of Poland's mountain regions and were advised by our daughter-in-law to try Karpacz. We chose the Hotel Relaks on the basis of price and other reviews and were not disappointed. It's a nicely presented hotel and very clean and comfortable. It's located about a ten minute walk from the centre of the lower village. The breakfasts were more than adequate and regularly re-stocked. We had free access to the spa bath (by appointment) and steam and spa facilities - treatments were an extra. The reception staff were very helpful and, despite restricted english, enhanced our stay considerably, making sure we were directed to particular attractions and writing down for us, in Polish, requests for tickets and destinations. All in all, a very happy few days.

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Grzegorz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voor herhaling vatbaar
Was super netjes en we werden goed geholpen en te woord gestaan
Stayed 6 nights in Aug 2023

8/10 Good

Stefanie

Liked: Cleanliness, property conditions & facilities
Das Zimmer war groß und sehr sauber. Wurde täglich aufgeräumt, das Bad gemütlich und ausreichend für zwei Personen. Viel Auswahl beim Essen, aber die Lage des Zimmers an der Seitenstraße nicht so gut. Laut, viele Fahrzeuge unterwegs.
Stayed 5 nights in Oct 2022

8/10 Good

Jitka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Negativni pouze tužší matrace,jinak vyborne, servis, strava,vybaveni
Stayed 5 nights in Jul 2022

10/10 Excellent

Teodor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przestronny pokój i łazienka. Wyżywienie smaczne ale powtarzalne.
Stayed 10 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urlop
Szczerze polecam bardzo miła obsługa jedzenie i bar na wysokim poziomie. Czysto na terenie całego obiektu. Jeden z tańszych hotelów a warunki jak w droższych hotelach
Stayed 4 nights in Nov 2021

10/10 Excellent

Pawel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Detlev

Stayed 3 nights in Mar 2020

8/10 Good

Malgorzata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cudownie
Stayed 1 night in Dec 2019