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Sheraton Kansas City Hotel at Crown Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Serves breakfast, lunch, and dinner
Junior Suite, 1 King Bed with Sofa bed, View, Corner | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Exterior
Executive Suite, 1 Bedroom, Corner | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service

Explore the area

Map
2345 McGee Street, Kansas City, MO, 64108
  • Crown Center
    1 min walk
  • SEA LIFE Kansas City Aquarium
    5 min walk
  • LEGOLAND® Discovery Center
    6 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    12 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 1 Bedroom

  • 545 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 1 King Bed, View

Luxury Suite, 1 King Bed, View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Luxury Suite, 1 King Bed, View

  • 1086 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Corner

  • 859 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, View, Corner

Junior Suite, 1 King Bed with Sofa bed, View, Corner | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Junior Suite, 1 King Bed with Sofa bed, View, Corner

  • 545 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds
Exterior
The Westin Kansas City at Crown Center
Pool
Hot Tub
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $329
per night
$393 total
includes taxes & fees
Dec 5 - Dec 6
The Westin Kansas City at Crown Center

About the neighborhood

Kansas City

With a stay at Sheraton Kansas City Hotel at Crown Center, you'll be centrally located in Kansas City, steps from Crown Center and within a 10-minute walk of Hallmark Visitors Center. .This hotel is 0.9 mi (1.4 km) from T-Mobile Center and 1.1 mi (1.8 km) from Liberty Memorial.

What's nearby

  • Crown Center - 1 min walk - 0.0 miles
  • LEGOLAND® Discovery Center - 6 min walk - 0.4 miles
  • Hallmark Visitors Center - 9 min walk - 0.5 miles
  • Science City at Union Station - 10 min walk - 0.6 miles
  • T-Mobile Center - 18 min walk - 1.0 mile

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬12 min walk
  • ‪Spectators Sports Bar and Grill - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Burnt End BBQ - ‬7 min walk
  • ‪One East - ‬7 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Hotel with a 24-hour fitness center, steps from Crown Center
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 720 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-out. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Sheraton Kansas City Hotel at Crown Center has a restaurant on site.
Spectators - This pub specializes in barbecue and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 25 per day; includes in/out privileges)
  • Covered valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Covered valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Reviews

8.4

Very Good

Rating 10 - Excellent. 537 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tonderlear

Traveled with family
Disliked: Cleanliness, amenities
Bedding was dirty... bathroom sink did not drain... we had to switch rooms upon arrival as TV did not work..
Stayed 2 nights in Oct 2024

10/10 Excellent

Saundra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024

10/10 Excellent

Devon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jordan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lee, CONCORDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown center closes at 6pm except for a BBQ place til 10 and Spin Pizza til 9. That’s it. Spin is good. Expensive but good. My issues with the hotel is the restaurant is horrible. The elevators are noisy and the pool was freezing. Yes it’s an outdoor pool but we’ve had hot 95 for a month at least and it’s outside/inside. 2 lights in the corridor worked (50ft) corridor. I booked through Expedia and paid at booking. Surprise when I almost get home after checking out and driving 3hours home I get a notification of a charge on my card. For my stay. I call and someone made a “mistake”. I will be watching my statement. The staff is friendly. And there is stuff to do in the area. The food choices need to stay open longer for people who stay there and happen to do something else during the day. Like watch the Royals.
Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful. We came By train and although the convenience of walking through the elevated walkway was great, it was much further than we anticipated. Also access to the pool was hard to get to. The excercise facilities, restaraunt, and staff were excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice amenities & location.
Stayed 2 nights in May 2024

10/10 Excellent

mehmet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel great service beds where very hard overall great hotel just needs softer beds in our opinion
Stayed 3 nights in Aug 2024

4/10 Poor

Cherrie, Onawa

Room wasn’t ready until after 6
Stayed 2 nights in Aug 2024

2/10 Terrible

Amanda

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Really don't have it together for large events that come to town. Some 80 people couldn't get into their rooms until after 530 What a mess.
Stayed 1 night in Aug 2024

4/10 Poor

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting. The carpet was The worst part. My son had a film of dirt on the bottom of his feet. We had been in the hotel twenty minutes. That is gross. We had to wear our shoes the whole time. Cleanliness was my only issue. Never going to stay here. First impressions are important still.
Stayed 2 nights in Jul 2024

10/10 Excellent

Royer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

4/10 Poor

Larry

Traveled with partner
Disliked: Amenities, property conditions & facilities
The pool was filthy! The elevator to the pool was malfunctioning and there were no stairs w/o employee escort which was obviously an inconvenience. The front desk associate at check in was difficult. Disappointing for the price of final cost over $500 per night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went well nice place , but someone broke window out of are truck in parking garage,
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean
The service in the restaurants and bar was very friendly and attentive. The front desk were helpful. The rooms were not clean at all. We had two rooms that adjoined. My room had aspects that had not been cleaned. There were crumbs on the floor, hair on the shower wall, and the bathroom mirror and sink were dirty. Our other room had dirt on one bed and hair in the shower. Also, the bath faucet was leaking and the window curtain was stuck in the closed position. Regarding the last two issues, the staff was responsive and fixed those issues within a few hours.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Only downfall pre authorization stays on card still and it’s been 5 days :/ other than that hotel was amazing
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is all about the location!
A good weekend getaway for a festival. This hotel is in a great location with lots to see and do nearby. Convenient to the Crossroads, Union Station and Crown Center. The hotel is a classic Sheraton. The lobby is a wonderful place to gather and relax. The bar/restaurant was also good for gathering and socializing. We enjoyed the pool, but it is in need of a refresh. Although the deck has some nice flowerpots and furniture, the pool needed some TLC with a nice ring of muck around the waterline. Hot tub was not in service. Towels were thin and cheap. We will stay at this hotel again because of the location.
Stayed 2 nights in Jun 2024

6/10 Okay

ashley

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Bathroom was dirty and outdated. Carpet in room felt dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located in an area with lots of interesting activities. We saw a play, did some shopping, visited the WWI museum, and had a great dinner, but can't wait to come back and do other things on our list.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 4 nights in May 2024

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing, worth every penny.
Stayed 1 night in May 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Staff & service, amenities
We wished to switch from a king bed to two queens (same price). Was told none were available. But it appears there was NO ONE ELSE on our floor. We were given room next to the elevator and had to listen to it all night. The room key card was difficult to use. The check-in person told us the rooftop restaurant was closed when, after we got home, we found out it was open. Perhaps we were too old to be welcome? The desk lamp could not be used as it flashed on and off like it was shorting and might catch fire. The bathroom sink was slow. We decided to not stay our second reserved night. The lady at the checkout desk made it clear, since this was a pre-paid visit, we would not get any sort of refund. Then the ultimate insult. Upon getting home we get an advertisement showing we could schedule another stay at $190 less PER DAY! We will visit Kansas City again. But the Sheraton will never see us again.
Stayed 2 nights in May 2024