8/10 Good
Sushila
Traveled with group
Dec 11, 2024
Liked: Staff & service, property conditions & facilities
The hotel itself is nice. Staff are friendly and courteous. The restaurant staff were excellent. Especially Martyn. He took great care of us whilst we were there.
The room was lovely. Finishing touches could have been better. Especially in the bathroom to elevate it.
The gym was not as advertised. Very limited with the equipment. Swimming pool was on the roof. View was amazing. However my nephew cut his toe on the tiles in the pool.
I feel as if we had to keep telling the staff what to do. Rather than them just doing their job like other hotels.
It's a bit inconvenient to ask for toilet paper when the room has just been cleaned. We were asked everyday if we wanted our room serviced. It should just be serviced. The road outside of the hotel is shocking. Dirty, smelly and continuous fear of being run over.
Location of the hotel is not great. Metro is being built outside so it is a building site currently.
Sushila
Stayed 6 nights in Dec 2024