4/10 Poor
Robyn
Traveled with partner
Sep 14, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was easy with a friendly front desk staff member. But that was it. We stayed for 2 nights. Upon entering the room, I turned on the window ac unit and a blast of moldy smelling cold air filled the room. The room furniture was from the 60’s and nothing seemed clean (dirty window drapes and drawers). Even though 2 people were booked in the room there was only enough towels for 1 person for a 1 night stay. There was an old pop can spill outside our door and wasps were there constantly. The outdoor garbage cans were overflowing for our first 20 hours there. The hotel charged $20/night for dogs yet there was not a single area of grass for my dog to use. I had to exit the property and cross a busy road to then stand next to the highway! My dog was terrified of the highway traffic and going to the bathroom was not an easy or enjoyable process for my dog. But the most disappointing thing about this property was the pool. It literally only had 2 lounge chairs!!! And a few hard backed chairs along with random broken ones. The whole reason I booked there was for some relaxing time at the pool lounging. Sitting upright in a hard chair with the freeway traffic noise was horrible! Do not believe the nice poolside photos! And breakfast consisted of hard boiled eggs that were already peeled (gross), no meat, lots of bread, muffins and waffles. We travel to Kamloops often but will definitely never stay at this property again.
Robyn
Stayed 2 nights in Aug 2024