Country Inn & Suites by Radisson, Kalamazoo, MI

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, Kalamazoo, MI

Lobby
Exterior
Lobby sitting area
Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds
Free daily buffet breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
1912 E Kilgore Rd, Portage, MI, 49002
  • Air Zoo
    2 min drive
  • Wings Event Center
    4 min drive
  • Crossroads Park Shopping Center
    6 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    13 min walk

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Portage

Located in Portage, Country Inn & Suites by Radisson, Kalamazoo, MI is in the business district, within a 5-minute drive of Air Zoo and Milham Park Golf Club. .This hotel is 2 mi (3.3 km) from Portage Creek Bicentennial Park and 2.6 mi (4.1 km) from Wings Event Center.

What's nearby

  • Air Zoo - 2 min drive
  • Wings Event Center - 4 min drive
  • Kalamazoo State Theatre - 8 min drive
  • Western Michigan University - 9 min drive
  • Kalamazoo College - 10 min drive

Getting around

  • Kalamazoo Transportation Center - 15 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 2 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪One Well Brewing - ‬14 min walk
  • ‪Hibachi Sushi Buffet - ‬4 min drive
  • ‪Lee's Famous Recipe Chicken - ‬4 min drive
  • ‪Biggby Coffee - ‬12 min walk

About this property

Country Inn & Suites by Radisson, Kalamazoo, MI

Suburban hotel with free breakfast and a fitness center
Country Inn & Suites by Radisson, Kalamazoo, MI offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Portage? This hotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Kalamazoo
Country Inn Carlson Kalamazoo
Country Inn Suites by Radisson Kalamazoo MI
Country Inn & Suites by Radisson, Kalamazoo, MI Hotel
Country Inn & Suites by Radisson, Kalamazoo, MI Portage
Country Inn & Suites by Radisson, Kalamazoo, MI Hotel Portage

Country Inn & Suites by Radisson, Kalamazoo, MI Reviews

Reviews

6.4
Rating 10 - Excellent. 181 out of 1003 reviews" "
Rating 8 - Good. 278 out of 1003 reviews" "
Rating 6 - Okay. 195 out of 1003 reviews" "
Rating 4 - Poor. 176 out of 1003 reviews" "
Rating 2 - Terrible. 173 out of 1003 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Khrystyna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were unsupervised kids everywhere. They were lounging on the lobby couch like it was their living room. Breakfast area had lots of unsupervised children as well and was an absolute mess. Entire hotel was run down and dirty
Stayed 1 night in Sep 2024

6/10 Okay

Christy

Traveled with family
No frills hotel that needs updating. Breakfast was good but items were not stocked. Creamer for the coffee was empty, only four napkins available, had to look for a paper plate because the stack was empty. I went to breakfast at 7:20 am 20 minutes after it opened and many things were not available and a person was not around to ask to refill needed items. The carpet in our room was old and had many stains. The towels also seemed old and stained.
Stayed 1 night in Sep 2024

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Phyllis, North LIberty

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Run down hotel. Bathroom was dirty/stained, old furniture. Not many restaurants around hotel.
Stayed 1 night in Sep 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was in serious need of remodel, loose fixtures, bubbling paint, mold and more. Towels were worse I’ve ever seen in a room. Thin, hard, abrasive to skin.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tasha, Olympia

Traveled with partner
Liked: Staff & service, amenities
Bathroom was very dirty. Walls gross, dirty shower curtain, and tub area. Our staff checking us in was arrange. Top notch! Believe her name is Renee??
Stayed 1 night in Sep 2024

4/10 Poor

Jennette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhappy with this property! The room was dirty bathroom was gross the towels were all stained and dirty looking and the pull-out sofa was the worst sleeper sofa I have ever tried to sleep on. Definitely not worth the money
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent. The bed was very comfortable. The room had a refrigerator, microwave, and coffee maker. Unfortunately, I didn't have time to use the pool, as it looked very nice.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here for work. Overall experience was good. Room carpets could be cleaner, especially behind furniture, but the important thing for me was that the bed and the bathroom were clean, and they were perfectly fine. I plan on staying here again.
Stayed 2 nights in Sep 2024

8/10 Good

Hwei-Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
okay to stay
Stayed 1 night in Sep 2024

8/10 Good

Erica

Stayed 1 night in Sep 2024

6/10 Okay

Janet

Traveled with family
Carpet stained needed to be updated, walls to thin could hear people in next room, had to get someone to fix air conditioner, free breakfast was very good and clean.
Stayed 3 nights in Sep 2024

2/10 Terrible

JEANNIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stains on the mattress resembling possible blood. No working smoke detectors, stained and soiled furniture. Mold and grime on shower. We had to purchase cleaning items in order to sanitize room. We arrived late and were offered another room but it was worse. Management was atrocious and made herself unavailable. Do not stay here.
Stayed 2 nights in Sep 2024

6/10 Okay

Sherry

Traveled with family
This hotel is outdated. The carpet in the room clearly had not been vaccumed. We are gluten-free but found nothing that we could eat at the complementary breakfast. There wasn’t any fresh fruit, yogurt or oatmeal. They did have biscuits and gravy. So we had to spend extra time going out for breakfast when we had another day of driving ahead of us. The staff was friendly upon arrival.
Stayed 1 night in Sep 2024

6/10 Okay

Terrance

Average
Stayed 1 night in Sep 2024

10/10 Excellent

Tricia

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fine overall. The room was 99% clean and only lacked in a few minor details (like fingerprints on the wall mirror, etc.). The bed linens and bathroom were perfectly clean, which is all that really mattered to me. The facility was fine overall. I didn’t fully explore the place as I checked in late and left very early, but in my humble opinion, standardizing the color of the lightbulbs around the property would make it feel a lot more inviting (don’t mix daylight and soft white lightbulbs within the same areas). It’s a small and often overlooked detail but makes a huge difference. Again, just my opinion. I’d go as far as to say just get rid of the daylight light bulbs altogether. They are so aggressive, especially at night. It’s an older facility, but you can tell that efforts are being made to improve. Overall I was comfortable here and plan to stay again during my work travels.
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms. I felt like I was in a copy apartment more than a hotel room
Stayed 2 nights in Jun 2024

4/10 Poor

Tanner

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ellen

Traveled with family
Disliked: Property conditions & facilities
It was a quite place near the highway only stayed one night room was big with alot of unoccuiped space amenites where old and beat up chair was broken sink had a crack in it. There was limited breakfast options and no milk for cereal.
Stayed 1 night in Aug 2024

8/10 Good

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink was plugged up. But everything else was good
Stayed 2 nights in Aug 2024

4/10 Poor

Eiko

Liked: Cleanliness
Disliked: Staff & service
The stuff was talking on the phone with speaker phone with her family while she was taking care of our checking in, then she gave 2 room keys which didn’t work.
Stayed 1 night in Aug 2024