Frontier Suites Hotel in Juneau

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Frontier Suites Hotel in Juneau

Restaurant
Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, wheelchair access
Aerial view
Reception
Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, wheelchair access

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
9400 Glacier Highway, Juneau, AK, 99801
  • Mendenhall Golf Course
    3 min drive
  • Alaska Powder Descents
    4 min drive
  • University of Alaska-Southeast
    4 min drive
  • Juneau, AK (JNU-Juneau Intl.)
    12 min walk

Room options

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Juneau

With a stay at Frontier Suites Hotel in Juneau in Juneau (Mendenhall Valley), you'll be within a 5-minute drive of Mendenhall Golf Course and Alaska Powder Descents. .This hotel is 2.6 mi (4.2 km) from University of Alaska-Southeast and 3.4 mi (5.4 km) from Auke Bay.

What's nearby

  • University of Alaska-Southeast - 4 min drive - 2.7 miles
  • Auke Bay - 6 min drive - 3.4 miles
  • Mendenhall Ice Caves - 7 min drive - 4.0 miles
  • Alaska State Capitol - 13 min drive - 9.2 miles
  • Eaglecrest Ski Area - 38 min drive - 19.6 miles

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Sandbar & Grille - ‬17 min walk
  • ‪Thibb's Coffee & More - ‬6 min drive
  • ‪The Grind Coffee Co. - ‬4 min drive

About this property

Frontier Suites Hotel in Juneau

Juneau hotel in Mendenhall Valley with airport shuttle service and a 24-hour fitness center
Frontier Suites Hotel in Juneau offers 104 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms, featuring kitchens. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours, and a ferry terminal shuttle is also provided at no charge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchen

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

A car is not required for transportation to and from this property

Property is also known as

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Frontier Suites Hotel in Juneau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 531 reviews" "
Rating 8 - Good. 160 out of 531 reviews" "
Rating 6 - Okay. 85 out of 531 reviews" "
Rating 4 - Poor. 50 out of 531 reviews" "
Rating 2 - Terrible. 49 out of 531 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Very convenient. Friendly staff and shuttle driver.
Stayed 1 night in Aug 2024

2/10 Terrible

nicholas

Disliked: Staff & service, amenities, property conditions & facilities
We showed up around 1pm and the fish freezer was already full. We ended up getting a few small ft sided coolers in the freezer. One of the coolers had about 14lbs of fish stolen overnight. We weighed our coolers before to make sure they were 50lbs exactly. We got to the airport the next day and one weighed 35 pounds. We will not be going back.
Stayed 1 night in Aug 2024

6/10 Okay

Noel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was super helpful. The facility is old and carpets and couches could use a good cleaning or upgrade.
Stayed 1 night in Aug 2024

8/10 Good

Auggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went well. Slept well. Pick up and drop off went smoothly. Large room with full kitchen. Bit pricey.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bob

Stayed 1 night in Aug 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Room was large and adequete. The restaurant on the property was closed for breakfast, but just a 2 minute walk away was a great diner for breakfast, reasonable prices, good food and service, mostly frequented by locals.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ted

Staff was friendly and helpful
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Room was hot even with the fan on. Lots of noise at night coming from the parking lot & area around the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 1 night in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Nicole

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t even get toilet paper .. tv doesn’t work majorly run down!
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s what you’d expect as a value stay, condition just bearable, if they renovate they’d probably be less affordable.
Stayed 1 night in Aug 2024

8/10 Good

Cathy

Stayed 1 night in Aug 2024

4/10 Poor

W.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old worn out property. Looks like half the motel is rented out to long term renters. Our room in building three which is a nasty hike from lobby. Not something you like after a long day of travel and lots of bags to slep. Unfortunately not much to choose from so they can get the high AK price and not invest in property.
Stayed 1 night in Aug 2024

8/10 Good

Andrew, Chicago

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was noisy from outside mechanical equipment
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay... with shuttle to and from Airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service!
The room cleaning never came when I stayed five nights!
Stayed 5 nights in Aug 2024

4/10 Poor

Beverly, Grants Pass

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If the check-in process had been tolerable I would probably be average on everything. But I sat there and watched dozens of rooms be given to someone else who came in after me. This was crazy. Granted it looked like my grandmother was working the desk, in fact all the people we saw looked elderly. And I'm prone to be very gentle with such but I hit my limit after waiting almost 6 hours to be checked into a room. No place to eat in the area without a mile walk and the hotel shuttle could not go anyplace except to/from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ani

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really awful experience… Stayed here twice in 30 days, booked incoming and outgoing and both stays were awful. Chalked our first stay up to bad luck, but the second stay was worse. Horrible, old beds. Dirty rooms. Nasty bathrooms. Major deferred maintenance. So many shoddy, broken things in the rooms. Unsympathetic staff. The Juneau airport floor would’ve honestly been more comfortable and less frustrating. There is no reason this hotel should be charging $250 a night. If you choose to stay here, inspect your room and try out the bed before paying.
Stayed 1 night in Jul 2024

2/10 Terrible

Ani

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Two terrible stays here. Bad beds, dirty rooms, unsympathetic staff. So many shoddy, broken things… Juneau airport floor would’ve been more comfortable and less frustrating. Inspect room and try beds before paying. There is nothing about this hotel that is worth $250 a night…
Stayed 1 night in Aug 2024