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Mercure Tours Sud

4.0 star property

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Photo gallery for Mercure Tours Sud

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Terrace/patio
Reception
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Allee Andre Malraux, Parc des Bretonnieres, Joue-les-Tours, Indre-et-Loire, 37300
  • Botanical Garden
    ‪7 min drive‬
  • Place Plumereau
    ‪9 min drive‬
  • Parc des Expositions de Tours
    ‪11 min drive‬
  • Tours (TUF-Tours - Loire Valley)
    ‪19 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Privilege, Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa)

Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa) | Desk, blackout drapes, soundproofing, iron/ironing board

Classic Room, 1 Double Bed with Sofa bed (avec accès au Spa)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed (avec accès au Spa)

Classic Room, 1 Double Bed (avec accès au Spa) | Desk, blackout drapes, soundproofing, iron/ironing board

Classic Room, 1 Double Bed (avec accès au Spa)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds (avec accès au Spa)

Classic Twin Room, 2 Twin Beds (avec accès au Spa) | Desk, blackout drapes, soundproofing, iron/ironing board

Classic Twin Room, 2 Twin Beds (avec accès au Spa)

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Joue-les-Tours

Located in Joue-les-Tours, Mercure Tours Sud is on a lake, within a 10-minute drive of Botanical Garden and University of Tours. .This eco-certified hotel is 4.9 mi (7.9 km) from Vinci International Convention Centre and 5.1 mi (8.2 km) from Place Plumereau.

What's nearby

  • Botanical Garden - 7 min drive - 4.7 miles
  • Place Plumereau - 9 min drive - 5.1 miles
  • Vinci International Convention Centre - 10 min drive - 5.0 miles
  • Saint-Gatien Cathedral - 10 min drive - 5.7 miles
  • Parc des Expositions de Tours - 11 min drive - 5.3 miles

Getting around

  • Ballan Station - 8 min drive
  • Nantes - Atlantique Airport (NTE) - 129 min drive

Restaurants

  • ‪Premiere Classe Tours Sud Joué les Tours - ‬5 min drive
  • ‪Burger King - ‬10 min walk
  • ‪Boulangerie Feuillette - ‬3 min drive
  • ‪Solo Restaurant - ‬4 min drive
  • ‪McDonald's - ‬14 min walk

About this property

Mercure Tours Sud

Lakefront hotel with a full-service spa and a sauna
Mercure Tours Sud offers 76 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 76 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and electric kettles.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy French cuisine at L'EPICERIE, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
L'EPICERIE - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. A children's menu is available.
L'Epicerie - This bar serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L'Epicerie
  • L'EPICERIE

Things to do

  • Billiards/pool table
  • Books
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Sud
Mercure Tours Sud Hotel
Mercure Sud Hotel Tours
Mercure Sud Tours
Mercure Tours Sud
Tours Mercure
Mercure Joue Les Tours
Mercure Tours Sud Hotel
Mercure Tours Sud Joue-les-Tours
Mercure Tours Sud Hotel Joue-les-Tours

Mercure Tours Sud Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 110 out of 308 reviews
Rating 8 - Good. 130 out of 308 reviews
Rating 6 - Okay. 42 out of 308 reviews
Rating 4 - Poor. 17 out of 308 reviews
Rating 2 - Terrible. 9 out of 308 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
OK hotel
OK but rooms very hot and next to very busy road. Gym was very poor with very old equipment and only a few items. Restaurant was ok but nothing special. Reception and restaurant staff friendly. Not sure why I could have gluten free bread at breakfast but not at dinner one of few hotels you put an ironing board in my room when requested when I booked.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, good food, just a shame the air con is seasonal. As the room was very warm…
Stayed 1 night in May 2024

4/10 Poor

Maurice

Disliked: Cleanliness, staff & service
Called a couple of days before to ask about the spa and gym and was told that everything is functioning. Sauna was NOT working and pool was quite dirty. Disappointed but then there's a beautiful lake right by the property
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Liked: Staff & service
Lots of surface area for our stuff. The lake and walking path behind the hotel are beautiful!
Stayed 1 night in Feb 2023

2/10 Terrible

Jay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mecure Tours Sud
New, modern, well appointed. Very helpful staff. Nice lake to walk round if you want a breath of fresh air. Supermarket close by and within walking distance, but not much in the way if cafes, restaurants etc. Ideal if you just want somewhere to sleep enroute. Off the motorway but not noisy. Good parking. 60 Euros by taxi from Tours airport (which shuts at 8pm and has very few facilities).
Stayed 1 night in Dec 2019

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a stopover.
This visit was a stopover so we were very tired when we arrived for just one night. Check in was good and luckily I had pre-booked dinner in the restaurant. If I hadn't we would not have got a table ! Bed very comfortable. Room clean. Choose carefully in the restaurant as the food is very hit and miss. Would suggest you keep it simple. Very close to motorway.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good- was exactly what we needed
Hotel was fine for what it was needed for. We were travelling back and needed a stop in Tours. Was perfect location and had all the amenities needed with a 10month old baby.
Stayed 1 night in Jul 2019

6/10 Okay

Kenrick

Liked: Cleanliness, property conditions & facilities, room comfort
Good 3 star Hotel with many pluses
Mercure is not a 4 star hotel, more a 3 star trying their best as they always find ways to tarnish their reputation. I say this as an Accor loyalty member who spent more than 40 nights in Mercure hotels last year. I only stayed at this hotel because I had a non refundable booking as my last Accor booking for Mercure Hatfield was inexplicable cancelled and after initial contact with customer service, they have chosen to ignore my follow up email checking for a response. Therefore, it would have been cancelled if I could have had a refund. In general, room was comfortable and staff were always helpful until upon check-out the receptionist did not acknowledge me and proceeded to take 3 phone calls including an enquiry for the Accor loyalty programme and a possible stay in 3 weeks time. Room was comfortable and cool even though it was exceptionally hot. Room layout was good and familiar from other Mercure hotels but all the towels were too worn for every day during my 3 days. Location was perfect for getting around Tours and getting the périphérique for outside Tours. Didn't use the restaurant, but it looked good and seemed popular. Lifts were available which is not always the case at Mercure. Parking was good and seemed safe which is important for me as it is less so for hotels more central in Tours.
Stayed 3 nights in Jul 2019

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, check in was a breeze and my room was clean. Breakfast could’ve improved. Gym and pool were great. Ample parking at hotel. The one negative was that the air was turned off so the room was hot and stuffy. There are no screens in the window so if you choose to open for fresh air, bugs come in.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Rob

Great stop off hotel
Hotel was clean and room comfortable. Food was of good quality for the money paid
Stayed 1 night in Sep 2018

6/10 Okay

Anoushka

4Star Really??!!
Front desk was lovely, the breakfast staff were efficient but nice. The rooms are tired, not what I would expect for 4star, its more 3star. The food was good, the menu was very expensive, nearly €5 for a bottle of water!!!! In the room itself, 3 of us were in the room, and only one small bottle of evian was left as a compliment. That is not a compliment, it was an insult not to leave one for each person. The message is staff very nice, hotel tired, over priced, and it was freezing in the dining room, yet when asked if the air conditioning could be turned down or indeed off, it was a flat no. So noway a 4 star, more 3 or a 2 star, that way you wont be dissappointed if you understand what star it should be. So not sure I would stay again, but staff were super nice, so silver linings
Stayed 1 night in Sep 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover hotel
When we first pulled up to the hotel, I was very concerned about what the interior might look like, as the facade resembled a bit like a motel. However, we were pleasantly surprised that our twin room on the second was modern, very clean and comfortable, but as it was opposite the elevator, it was a little noisy. The front desk staff, as were the rest, were very friendly and accommodating.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

The Hotel is well positioned.
Pleasant stay. Close to a lake and walks. Good parking.
Stayed 1 night in Jun 2018

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover in quiet location
This hotel is perfect for a stopover on a long journey. The staff were friendly and helpful, the food amazing and the accommodation was perfect for our needs. The hotel is also located next to a beautiful lake and recreation area which was perfect for an evening stroll.
Stayed 1 night in Jun 2018

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Very happy with this hotel.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stella, St Albans

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK for one-night stay
We enjoyed brief swim in the indoor pool, and the Jacuzzi, before a good dinner in the restaurant. The bed was comfortable but the room a bit airless, even with the windows open. Breakfast was disorganised: food OK but drinks flavourless. Generally the staff seemed a bit disconnected and uninterested in the guests.

8/10 Good

Terry, Belleville, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tours France
This is a very nice, inexpensive hotel on the our edges of the city. The accommodations suited our purpose for a short stay. We were driving and our Garmin was unable to locate the address given so it was a little hard to locate. I would stay here again.