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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Terrace/patio
Seasonal outdoor pool
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Knott Sky Park
    3 min drive
  • Twentynine Palms Visitor Center
    4 min drive
  • Twentynine Palms Chamber of Commerce
    4 min drive
  • Twentynine Palms, CA (TNP)
    13 min drive

Similar properties

Front of property

Oasis Inn & Suites Joshua Tree - 29 Palms

Pool
Hot Tub
Parking included
Free WiFi
4.0 out of 5, Very Good, (1003)
The price is $144
$130 per night
$144 total
Dec 9 - Dec 10
Oasis Inn & Suites Joshua Tree - 29 Palms

About the neighborhood

Twentynine Palms

Located in Twentynine Palms, SureStay Plus by Best Western Twentynine Palms Joshua Tree is in a national park, a 3-minute drive from Knott Sky Park and 5 minutes from Twentynine Palms Art Gallery. .This hotel is 4.1 mi (6.6 km) from Joshua Tree National Park Oasis Visitor Center and 7.6 mi (12.2 km) from Joshua Tree National Park North Entrance.

What's nearby

  • Theatre 29 - 5 min drive - 2.9 miles
  • 29 Palms Historical Society - 5 min drive - 3.5 miles
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive - 4.2 miles
  • Fortynine Palms Oasis Trail - 7 min drive - 3.0 miles
  • Joshua Tree National Park North Entrance - 12 min drive - 7.6 miles

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and a fitness center
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a spa tub, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 5:30 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March 25 to November 20
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 1004 reviews" "
Rating 8 - Good. 302 out of 1004 reviews" "
Rating 6 - Okay. 189 out of 1004 reviews" "
Rating 4 - Poor. 119 out of 1004 reviews" "
Rating 2 - Terrible. 107 out of 1004 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service
The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.
Stayed 1 night in Aug 2024

6/10 Okay

Kay

Disliked: Property conditions & facilities
Too low standards for Best Western
Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Pool was very dirty and hot tubed was out of service. The place was nothing compared to online photos
Stayed 2 nights in Aug 2024

6/10 Okay

Christina

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place! This is our new favorite place to stay when going to Joshua Tree. Their staff is friendly well knowledgeable super helpful and they go above their call of duty. Thank you to all their staff for everything they do!!
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
My second time staying here while visiting Joshua Tree and I will definitely keep coming back for the breakfast!haha Great Breakfast and plus there location in regards to the North entrance of Joshua tree national park is also great.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Wayne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drive right past this place
Front desk girl was rude because we interrupted her smoke outside, told us room wasn't ready 25min before 3pm checkin and the place was empty, pigeon feathers and poop all over the stairwells, pool area was disgustingly bad, ice machine has a hole on top with pigeon spikes on top, can't see the bottom of the pool water from scum, room was so hot with AC full blast we had to use a box fan
Stayed 1 night in Jul 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk
The front desk Makayla was so nice and friendly. She made our stay even more worth it as she helped us do much.
Stayed 1 night in Jul 2024

2/10 Terrible

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the only good thing about this place was the front desk girl very nice but the overall hotel was bad, very dirty including the pool
Stayed 2 nights in Jul 2024

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel nahe des Joshua Tree Nationalparks
Gutes Motel ein bisschen ausserhalb von 29 Palms. Für den Preis absolut ok um nur eine Nacht zu verbringen um den Joshua Tree Natiobalpark zu besuchen. Kleiner Pool und kleiner Fitnessraum. Die Betten leider ein bisschen klein für Queensize aber ok.
Stayed 1 night in Jun 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good breakfast. Good size swimming pool. Not far from Joshua Tree national park.
Stayed 1 night in Jun 2024

8/10 Good

Alwyn Rogel

Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and the room was excellent. couldn't ask for friendlier staff more than hospitable. Would recommend staying there to absolutely everyone
Stayed 1 night in Jun 2024

10/10 Excellent

Alycia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool and Patio area was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

8/10 Good

Keshav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good. In the bathroom the body wash was not filled. The bathroom door was not locking. Service was good. Dawn helped us at front desk and service was good. The facility maintenance can be better.
Stayed 1 night in Jun 2024

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, staff & service
Poor WiFi
Stayed 1 night in Jun 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities
Older Hotel. Shows signs of wear. However, staff was kind and helpful, the room was clean, the breakfast was adequate and the cost was reasonable. I would stay there again if I was back in this area.
Stayed 2 nights in Jun 2024

6/10 Okay

Heide

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't recommend
We spent a week in the hotel and booked a suite with a kitchenette. There was no dishes or anything to be able to use the kitchenette. We had to go and buy supplies so we could at least make some small meals. Apparently you also have to tell them if you want your room cleaned! We had the first "cleaning" service 3 days after arrival and apparently emptying the trash counts as cleaning. The next time we got a cleaning service they vacuumed and emptied the trash. The day after we asked for a toilet brush, so we could clean the toilet. The TV didn't work until 4 days in.I would not recommend this hotel! The only highlights were the front desk staff and the ladies at breakfast! Shout out to Makayla! The hotel is old and tired
Stayed 6 nights in Jun 2024

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kids were very disappointed that the pool was not open, I would have booked elsewhere. It took waaay too long to find the ice machine and our key stopped working before we made it to our room.
Stayed 1 night in Mar 2024