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KSL Hotel & Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for KSL Hotel & Resort

2 BR PREMIER (PRIVATE POOL B) 1K,1Q (Check in at D'Esplanade Residence) | Living area | LCD TV
Terrace/patio
0B | In-room safe, cribs/infant beds, free WiFi, wheelchair access
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • KSL City Mall
    1 min walk
  • Holiday Plaza
    7 min walk
  • Plaza Pelangi
    14 min walk
  • Johor Bahru (JHB-Senai Intl.)
    33 min drive

Room options

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

  • 699 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

  • 2906 sq ft
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

  • 1829 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

  • 2906 sq ft
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

  • 840 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

  • 549 sq ft
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Queen Room

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

  • 2906 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

  • 1830 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

  • 1496 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

  • 1496 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

  • 1291 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

  • 1905 sq ft
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

  • 1291 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Three Bedroom Premier Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 2 Queen Beds

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 8
  • 3 Twin Beds and 3 King Beds

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 1 King Bed

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7
  • 1 Twin Bed and 3 King Beds

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Exterior

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Pool
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The price is $68
per night
$82 total
includes taxes & fees
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About the neighborhood

Johor Bahru

A stay at KSL Hotel & Resort places you in the heart of Johor Bahru, steps from KSL City Mall and a 4-minute drive from Angry Birds Activity Park Johor Bahru. .This family-friendly resort is 2.1 mi (3.3 km) from Johor Bahru City Square and 3 mi (4.8 km) from Johor Zoo.
View more Resorts in Johor BahruOpens in a new window

What's nearby

  • KSL City Mall - 1 min walk
  • Plaza Pelangi - 14 min walk
  • Komtar JBCC - 3 min drive
  • Johor Bahru City Square - 4 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪Tiger Sugar - ‬6 min walk
  • ‪TaoYuan 桃園坊 - ‬1 min walk
  • ‪D'Laksa 正宗槟城叻沙 - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall
KSL Hotel & Resort offers 904 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Stay in one of 904 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (surcharge).
Be sure to enjoy recreational amenities, including a water park (surcharge), an outdoor pool, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the resort's restaurant, INFUSION CAFE, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
INFUSION CAFE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
TWILIGHT LOUNGE - This pub serves light fare only. Happy hour is offered.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 20 floors
  • Ballroom
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 276 out of 1008 reviews" "
Rating 8 - Good. 384 out of 1008 reviews" "
Rating 6 - Okay. 194 out of 1008 reviews" "
Rating 4 - Poor. 97 out of 1008 reviews" "
Rating 2 - Terrible. 57 out of 1008 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

HeeDa

Liked: Cleanliness, staff & service, amenities
i think your hotel need a bidet.. the old toilet bowl with the Old piping. Otherwise every is ok already.
Stayed 2 nights in Sep 2024

10/10 Excellent

Boon Leong

Stayed 1 night in Sep 2024

8/10 Good

Vivien

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

TingTing

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Told the staff toilet spoilt 3 times but nope of them came to repair. Horrible experience
Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Excellent early check in by cheerful Ali who made our day. Room was spacious and clean. We were given an hour late check out too. Fantastic stay. Love it. Looking forward to the next visit. Thank you.
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Many eateries around this hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Katherine Cheong Yoke Ha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kabir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Freddy

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service
Great location with room for improvement in service. I recently stayed at KSL Hotel in Johor Bahru for 2 nights in a Superior Room with a king-sized bed. The room itself was clean, spacious, and comfortable, providing a good place to relax after a day of exploring the city. The location is excellent, with easy access to nearby malls and eateries, making it very convenient. However, the customer service at check-in could use some improvement. While the staff was not unfriendly, the process felt a bit impersonal and lacked the warmth or attentiveness you might expect. It's not that the service was bad, but a more welcoming approach would certainly enhance the experience. Overall, KSL Hotel offers good value for money with its prime location and comfortable rooms, though a bit more attention to customer service would make the stay even better.
Stayed 1 night in Sep 2024

10/10 Excellent

Siang

Stayed 2 nights in Sep 2024

6/10 Okay

Yew Ghee

Went into hotel room ,open the aircon and waited for 20min ,totally not cold .went to reception and ask then they assign the technician maintenance and adjust the opening of the aircon.say have to wait 45min to cool .waited 45min and still very stuffy.Went to reception and ask for room change .The staff not very polite and say must ask manager ,give us the number to call .The manager speak more politely and say need ask management.Finally after 2 hrs plus in total manage to change to different room.Not a nice experience overall.Luckily the top management cater to customer request which is a plus point.
Stayed 1 night in Jul 2024

8/10 Good

KWANG KHENG, Singapore

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel good condition, possible to provide shower robe and toiletries accessory like cotton buds.
Stayed 1 night in Sep 2024

10/10 Excellent

Hock Huat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

ZHEN TAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & staff :)
Stayed 1 night in Aug 2024

10/10 Excellent

ZHEN TAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & staff :)
Stayed 1 night in Sep 2024

8/10 Good

Soong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra Ming Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Has all the basic amenities that you would expect from a hotel. And near to many local dining areas both on the streets and in the mall! Very convenient to get around by grab also.
Stayed 4 nights in Sep 2024

2/10 Terrible

Gary

Disliked: Staff & service
Hotel reception staff attitude are horrible very bad manner . Check in time delayed an hour as well and the hotel staff don't free sorry at all , ever told you to cancel booking if you couldn't wait . Hotel breakfast also cannot make it ,
Stayed 1 night in Sep 2024

6/10 Okay

Mohammad Ridzuwan

Traveled with family
Liked: Staff & service
Didn't live up to the hype I keep hearing about. Basic room amenities with no cable TV just free-to-air channels. Good water pressure for shower but water end up flooding outside of shower cubicle from gaps at shower screen.
Stayed 1 night in Sep 2024

4/10 Poor

Kok Chong

Traveled with family and small children
Disliked: Staff & service, amenities
Front desk staff was not helpfull even I have request connection room during booking.Staff informed that thr is not connection room on my booking of 3 superior room.After we check in to our room was found 2 of our seperate room was connected to other occupance.
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Lydia Moy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the KSL mall.
Stayed 1 night in Sep 2024

8/10 Good

Kim Hua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is convenient but quite noise
Stayed 1 night in Aug 2024