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KSL Hotel & Resort

4.0 star property

Choose dates to view prices

Photo gallery for KSL Hotel & Resort

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | View from room
Hallway
Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room
Breakfast, lunch and dinner served
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
$90
$81 nightly
$90 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • Place, KSL City Mall
    ‪1 min walk‬
  • Place, Holiday Plaza
    ‪5 min walk‬
  • Place, Plaza Pelangi
    ‪7 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6

View all photos for Premier Duplex Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex Apartment

  • Sleeps 8

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 9

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

8.0 out of 10
Very good
(1 review)
  • 1830 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

  • 1905 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

  • City view
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

  • City view
  • 840 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

  • City view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

  • 2906 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

  • 2906 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

  • City view
  • 1829 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

  • 2906 sq ft
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3

View all photos for Three Bedroom Premier Apartment With Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment With Private Pool B

  • Sleeps 7

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7

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About the neighborhood

Johor Bahru

A stay at KSL Hotel & Resort places you in the heart of Johor Bahru, steps from KSL City Mall and a 4-minute drive from Angry Birds Activity Park Johor Bahru. .This family-friendly resort is 2.9 mi (4.7 km) from Johor Bahru City Square and 3.2 mi (5.2 km) from Johor Zoo.
View more Resorts in Johor BahruOpens in a new window

What's nearby

  • KSL City Mall - 1 min walk - 0.0 miles
  • Holiday Plaza - 5 min walk - 0.3 miles
  • Plaza Pelangi - 7 min walk - 0.4 miles
  • Arulmigu Sri Rajakaliamman Glass Temple - 5 min drive - 1.4 miles
  • Mid Valley Exhibition Centre - 5 min drive - 1.7 miles

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 9 min drive
  • Senai International Airport (JHB) - 39 min drive

Restaurants

  • ‪TaoYuan 桃園坊 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sushi King - ‬1 min walk
  • ‪Taiwan Recipe - ‬1 min walk
  • ‪Arashi Shabu Shabu - ‬1 min walk

About this property

KSL Hotel & Resort

KSL Hotel & Resort offers 904 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Stay in one of 904 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (surcharge).
Be sure to enjoy recreational amenities, including a water park (surcharge), an outdoor pool, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the resort's restaurant, INFUSION CAFE, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
INFUSION CAFE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
TWILIGHT LOUNGE - This pub serves light fare only. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 299 out of 1003 reviews
Rating 8 - Good. 365 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Seah

Business traveler
Disliked: Cleanliness, staff & service, amenities
Amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Shirley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. The reception staff were helpful. The location is simply great!
Stayed 1 night in Nov 2025

6/10 Okay

Seah

Business traveler
Disliked: Cleanliness, amenities
Hotel lift was very slow
Stayed 3 nights in Nov 2025

6/10 Okay

Yei Foon Doreen

Traveled with family
Liked: Cleanliness
no shower cap, hair conditioner in room. shampoo poor quality
Stayed 7 nights in Nov 2025

8/10 Good

Chin Hin

Traveled with family
Liked: Amenities
Nil
Stayed 2 nights in Nov 2025

10/10 Excellent

Roslind

Liked: Cleanliness, amenities, property conditions & facilities
Huge clean gym. Room is big
Stayed 1 night in Nov 2025

6/10 Okay

Siew Cheng

Traveled with partner
Liked: Cleanliness
1)The room was dim with all lights turn on. 2)Mobile charger cannot detect electricity when plug in, we have to adjust the charger a bit before it can be detected again. 3) Curtain cannot be close fully and there will be some light shining thru during evening and morning time. Staff was friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Su Zhen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Koh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 1 night in Oct 2025

8/10 Good

Elaine

Room is good, except fridge not cold.
Stayed 2 nights in Oct 2025

10/10 Excellent

eddy

Stayed 1 night in Nov 2025

2/10 Terrible

Tan

very dirty
Stayed 1 night in Oct 2025

2/10 Terrible

Cyndi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed of the hotel.. running out of water! Starbucks cafe staff service attitude super rude 👎👎👎😡. Express counter a lady name Grace rude attitude service 👎👎👎. Will not staying that hotel anymore 👎👎👎. Please help for request refund.
Stayed 1 night in Nov 2025

8/10 Good

KWANG KHENG, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Manivanh

Liked: Cleanliness, staff & service, amenities
Room was clean, much need items are available, like clean towels, extra pillows, toiletries, ironing board. fast check out. free parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Tan Koon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good clean room as usual. Convenient shopping and getting there is a breeze.
Stayed 3 nights in Oct 2025

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful Reception staff who checked us in - Kumar. Excellent location. Overall a pleasant stay, value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

WING

Stayed 1 night in Oct 2025

8/10 Good

THIAM ENG

Liked: Cleanliness, staff & service
The room above me making a lot of noise dragging chair all this the sound proof is die
Stayed 2 nights in Oct 2025

6/10 Okay

Seah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
Stayed 1 night in Oct 2025

8/10 Good

Toon Neng

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room generally well kept and clean, need to request for toilet paper because toilet paper is single layer
Stayed 1 night in Oct 2025

10/10 Excellent

FOO

Traveled with family
clean room & good cable tv
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Sim

Liked: Amenities
Goo
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except the breakfast. Food is not nice and staff service need to be improved. When they remove the napkin while you were away to take your food. They did not replace a new napkin
Stayed 2 nights in Oct 2025