With a stay at Berjaya Waterfront Hotel, you'll be centrally located in Johor Bahru, within a 10-minute drive of Johor Bahru City Square and KSL City Mall. .This family-friendly hotel is 8.1 mi (13.1 km) from Singapore Zoo and 9.9 mi (15.9 km) from Paradigm Mall Johor Bahru.
What's nearby
Johor Bahru Ferry Terminal - 2 min walk - 0.2 miles
Johor Bahru Customs, Immigration, and Quarantine Complex - 7 min drive - 2.6 miles
Komtar JBCC - 7 min drive - 3.3 miles
Johor Bahru City Square - 7 min drive - 3.3 miles
KSL City Mall - 8 min drive - 3.7 miles
Getting around
Marsiling Station - 10 min drive
Kempas Baru Station - 15 min drive
Senai International Airport (JHB) - 43 min drive
Restaurants
Restoran Woon Kiang 汶強粿條仔 - 11 min walk
Foon Yew Laksa 宽中辣沙 - 7 min walk
Old Times Recipe 老臣子 - 8 min drive
San Low Seafood - 17 min walk
Restoran Siu Wei 928 - 5 min walk
About this property
Berjaya Waterfront Hotel
Family-friendly hotel with 4 restaurants connected to the convention center in Johor Bahru
Berjaya Waterfront Hotel offers 390 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Salt and Pepper Cafe, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Salt and Pepper Cafe - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Palm Lounge - This restaurant specializes in Malaysian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Coffee Bar - This lobby lounge specializes in Malaysian cuisine and serves light fare only. Open daily.
The Club - This sports bar specializes in Malaysian cuisine and serves light fare only. Happy hour is offered. Open select days.
24-hour room service is available.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Free in-room WiFi has a 2-device limit
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Uncovered self parking on site (MYR 20 per day)
Valet parking on site (MYR 30 per day)
Wheelchair-accessible parking available
Food and drink
4 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
Chinese Restaurant
Coffee Bar
Palm Lounge
Salt and Pepper Cafe
The Club
Things to do
Children's pool
Health club
Outdoor pool
Shopping
TV in common areas
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business center
Conference space
Meeting rooms
Outdoors
In a state park
On the riverwalk
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible parking
More
1 building
16 floors
Ballroom
Banquet hall
Built in 1997
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60 per night
Cribs (infant beds) are available for MYR 60 per night
Property payment types
Important information
Optional extras
Airport shuttle fee: MYR 200 per vehicle (one way)
Uncovered self parking fee: MYR 20 per day
Valet parking fee: MYR 30 per day
Crib (infant bed) fee: MYR 60 per night
Rollaway bed fee: MYR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Parking height restrictions apply
Property is also known as
Berjaya Hotel Johor Bahru
Berjaya Hotel Waterfront
Berjaya Johor Bahru
Berjaya Waterfront
Berjaya Waterfront Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Johor Bahru
Hotel Waterfront Johor Bahru
Johor Bahru Berjaya Waterfront
Johor Bahru Waterfront
Berjaya Waterfront Hotel Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Hotel Hotel Johor Bahru
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 133 out of 845 reviews" "
10 - Excellent
133
Rating 8 - Good. 259 out of 845 reviews" "
8 - Good
259
Rating 6 - Okay. 243 out of 845 reviews" "
6 - Okay
243
Rating 4 - Poor. 126 out of 845 reviews" "
4 - Poor
126
Rating 2 - Terrible. 84 out of 845 reviews" "
2 - Terrible
84
6.4/10
Cleanliness
6.8/10
Staff & service
6.4/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
khairil
Traveled with family
Aug 2, 2024
Liked: Cleanliness, staff & service, amenities
To many club here...
khairil
Stayed 2 nights in Jul 2024
6/10 Okay
Boon Seng
Jul 23, 2024
Liked: Staff & service
Booming music through the night keeps you awake
The toilet bowl and the basin tap were leaking making the bathroom wet.
It was a very noisy room with non-stop booming music through the night every night!
Hotel was old.
Room smelled like an old wet rag.
Toilet leaked from the top.
My rooms phone was not working at all.
Wall switches were falling off.
Missing face towels.
Hotel Parking was extremely far from lobby and rooms.
Driving out of the hotel, has to go through checkpoint to get checked even though we're not from the ferry terminal.
No direct walkway to nearby food stalls
Front office a lady did not know how to handle as she never give back my change,as i book 2 transaction, ias i told he to calculate together but she refused to,end up cockup the transaction, Hotel is abit dirty,alot or mold n fungus in the room, towel cant be changed for the 4days stay, as the staff says out of towel, room service are too late ,they came in to change around 4pm , wifi are limited access, keep logging out n cant log in. Breakfast are ok,
The moment I stepped into the hotel room, I could smell cigarettes. Went to the toilet and when I turned the faucet/tap, the water was black at first then turned yellow and it took awhile before it turned to normal water colour. Hotel room flooring/carpet extremely dirty and the bed was kinda itchy so I suspect bed bugs or something. The hotel room itself is massive but very run down and poorly maintained. Would not consider staying in this hotel ever again unless it has been fully renovated or something.
Jia Leong
Stayed 1 night in Dec 2023
8/10 Good
Roy
Traveled with partner
Dec 17, 2023
Liked: Staff & service
Property is a little dated but overall staff service was great.
Service staffs are okay. There is complimentary carpark but at the adjoined mall carpark, not the out front open space carpark. Have to pay different price for different lots…
What’s not okay about the hotel:
- daily exit have to go through custom check as the hotel is within the DFS area.
- Hot water in shower does NOT work, only hot water in bathtub works. Not even the basin tap.
- cards to access hotel rooms are faulty, have to go to the counter to “renew” the access which is the 1st time ever to encounter such thing…
^ both hot water & door access issue was checked by technicians but unable to solve.
- 4 lifts, 16 levels, waited over 3 mins for 1 lift that stops every other level on the way down.
- Common corridor is not well lit enough and not safe for any kids beyond waist height to be near and the railings are low, serious safety hazard.
- No utensils / pot / pan provided in suite room, not sure what the kitchenette is for.
Stayed in many hotels in JB, this is just 1 of the other one would not recommend.
Very disappointed on room. Requested near lift during booking and check in but was given very far from lift. Reason was hotel was full which is NOT TRUE. The hotel was literally empty !!!!!!
Didier
Stayed 2 nights in Oct 2023
8/10 Good
weng peng
Oct 23, 2023
Liked: Cleanliness, staff & service, room comfort
weng peng
Stayed 1 night in Oct 2023
8/10 Good
weng peng
Oct 17, 2023
Liked: Cleanliness, staff & service
weng peng
Stayed 2 nights in Oct 2023
8/10 Good
choo
Oct 12, 2023
vocation
choo
Stayed 1 night in Oct 2023
8/10 Good
Matthew
Oct 10, 2023
Cheap and nice area however cleanliness can be worked on.
Never return to this hotel again. Tried to check in three times, 1st time 9pm, 2nd 12pm, 3rd time 3am. Found many excuses To let me wait. 3am check in I requested refund for 1st date and they don’t agree. Terrible experience!!!
Kevin
Stayed 3 nights in Aug 2023
10/10 Excellent
Stephen Mark
Traveled with partner
Aug 17, 2023
Liked: Cleanliness, staff & service, amenities
The staff and the level of service was excellent but the property clearly needs some further investment to match the quality of the service the staff give. All were polite, courteous, friendly and helpful
This is a massive hotel with amazing facilities that just requires a little more strategic planning for maintenance and support from the group to the management.
The location and opportunities that will arise from further investment, particularly the closeness of international borders, should be re-visited by the group owners following the pandemic. This would be with the forthcoming Singapore MRT expanding into Malaysia in the next couple of years.
S Tytherleigh