A stay at Jerusalem Metropole Hotel places you in the heart of Jerusalem, within a 10-minute walk of Damascus Gate and Via Dolorosa. .This hotel is 0.5 mi (0.7 km) from Garden Tomb and 0.5 mi (0.7 km) from St. George's Cathedral.
What's nearby
Damascus Gate - 6 min walk
Mount of Olives - 8 min walk
Church of the Holy Sepulchre - 12 min walk
Al-Aqsa Mosque - 13 min walk
Western Wall - 14 min walk
Getting around
Yekuti'el Adam Station - 13 min drive
Jerusalem Biblical Zoo Station - 24 min drive
Ben Gurion Airport (TLV) - 44 min drive
Restaurants
AlMihbash Restaurant - 7 min walk
Vienna Restaurant & Cafe - 3 min walk
Jaafar sweets - 9 min walk
Kasho Restaurant And Café - 6 min walk
7 Eleven Cafe - 2 min walk
About this property
Jerusalem Metropole Hotel
Hotel in Jerusalem with a rooftop terrace and a 24-hour front desk
Jerusalem Metropole Hotel offers 24 air-conditioned accommodations with coffee/tea makers. Beds feature premium bedding. Plasma televisions come with cable channels.
Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and plasma televisions. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jerusalem Metropole Hotel has a restaurant on site.
Languages
Arabic, English, French, Hebrew
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (ILS 50 per day)
Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times
Secured, uncovered self parking on site (ILS 50 per day)
Onsite parking options include a garage
Food and drink
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: ILS 50 for adults and ILS 25 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
TV in common areas
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
ATM
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Thin carpet in public areas
Wheelchair-accessible path to elevator
More
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Plasma TV with cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately ILS 50 for adults and ILS 25 for children
Airport shuttle fee: ILS 70.00 per person (one-way)
Uncovered self parking fee: ILS 50 per day
Nearby parking fee: ILS 50 per day (492 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel
Metropole Hotel Jerusalem
Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem
Jerusalem Metropole Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.
Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back
Verified traveler
Stayed 1 night in Sep 2020
2/10 Terrible
Heba
Traveled with group, Business traveler
Feb 1, 2020
Disliked: Cleanliness
The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.
This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.
The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.
The rooms are spacious and tidy, although they miss basic facilities such as mugs/tea/coffee etc. They do contain a kettle though.
Mixed service from the staff. Night manager Mohamed is superb however.
This has been my worst hotel experience yet. The Jerusalem Metropole aooarently had some plumbing issues so moved us to a hotel across from them, Rivoli Hotel. The room we were given had a stench, filthy carpets, a stained towel and sullen staff. Security to the hotel was totally missing! We opened the front door after dinner and just walked in. No one at reception and room keys in full view of anyone who decided to want to pick one. Our assigned room was on the 2nd level and there was no staff to help you take your luggage up and down the stairs..there is no elevator in the hotel. Our room view was a graveyard! Bath tub was tiny and stepped..never seen anything as unsafe as this one.
I could go on and on about how bad my stay has been..the upside is that is was just one night.
Noella
Stayed 1 night in Nov 2018
4/10 Poor
Paul, UK
Nov 11, 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and breakfast was very good.
Hotel not clean and very run down though, located in a rundown area and a little hostile and not recommended to venture out at night.
Close to Old City though- Muslim entrance.
This is a small hotel in the Arabic area, great location and a few steps away from Herod's Gate in Old Jerusalem, besides that the room was dirty and smelly, hair on the bead sheets and pillows, there was no safe to leave your values in the room
Raul
Stayed 3 nights in Oct 2018
6/10 Okay
Rico, LA
Oct 20, 2018
Rico
Stayed 5 nights in Oct 2018
6/10 Okay
Maria, Uk
Oct 17, 2018
Liked: Staff & service
Nice as close to old city , within walking distanc
Room was OK, , fridge not working, did report it, water cooler was only available for one day, no juice with breakfast. No fruits , staff very nice, helpful especially young boy, called Mohammed), he went extra mile when we needed help and somethings
One star at best. They over price it by hundreds of dollars just to show they’ve lowered the price and make you think you’re receiving a deal.
Stay away.
This is a 1 star hotel. It was dirty and being renovated. They post a price per night of a few hundred dollars, then cut the price to just over $100 USD to indicate that it is a great deal.
The renovations involved glue and other material that gave me a head ache within minutes.
We left the hotel within an hour and found a much better place.
I contacted Expedia customer service but they NEVER responded.
Where do I rate Expedia's performance????
Location is great! Hotel is dirty and isn't in the best condition. You get what you pay for. I left after 3 days. Everyone in the hote and in the shops on the street below were super friendly. I recommend going up a few streets to Legacy if it is in your budget.