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Jerusalem Castle Hotel

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January 2025

Photo gallery for Jerusalem Castle Hotel

Superior Room, Patio | Terrace/patio
Front of property - evening/night
City Triple Room, City View | Extra beds
Daily buffet breakfast (USD 14 per person)
City Triple Room, City View | Living area | 32-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
24 Abarbanel, Jerusalem, 9247707
  • Jerusalem Great Synagogue
    8 min walk
  • Ben Yehuda Street
    10 min walk
  • Machane Yehuda Market
    16 min walk
  • Tel Aviv (TLV-Ben Gurion)
    42 min drive

Room options

View all photos for City Double Room, City View

Premium bedding, memory foam beds, in-room safe, individually decorated

City Double Room, City View

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

Premium bedding, memory foam beds, in-room safe, individually decorated

Superior Room, Balcony

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for City Triple Room, City View

City Triple Room, City View | Extra beds

City Triple Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Patio

Superior Room, Patio | Premium bedding, memory foam beds, in-room safe, individually decorated

Superior Room, Patio

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Central Boutique Hotel

Free WiFi
Air conditioning
Breakfast available
Laundry
4.0 out of 5, Very Good, (128)
The price is $134
per night
$134 total
Dec 9 - Dec 10
Central Boutique Hotel

About the neighborhood

Jerusalem

A stay at Jerusalem Castle Hotel places you in the heart of Jerusalem, steps from Mount Herzl and 7 minutes by foot from French Square. .This hotel is 0.5 mi (0.8 km) from Heichal Shlomo and 0.5 mi (0.8 km) from Jerusalem Great Synagogue.

What's nearby

  • Ben Yehuda Street - 10 min walk - 0.6 miles
  • Machane Yehuda Market - 16 min walk - 0.9 miles
  • Israel Museum - 19 min walk - 1.0 mile
  • Al-Aqsa Mosque - 5 min drive - 2.5 miles
  • Western Wall - 5 min drive - 2.0 miles

Getting around

  • Jerusalem Malha Station - 6 min drive
  • Yekuti'el Adam Station - 22 min drive
  • Ben Gurion Airport (TLV) - 42 min drive

Restaurants

  • ‪Latteccini - ‬3 min walk
  • ‪Green good food - ‬3 min walk
  • ‪Tommy's Sophisticated Street Food - ‬4 min walk
  • ‪Angel Bakery - ‬4 min walk
  • ‪Kyoto Imadi - ‬2 min walk

About this property

Jerusalem Castle Hotel

Jerusalem hotel in Jerusalem City Centre with spa services and a 24-hour front desk
Jerusalem Castle Hotel offers 25 air-conditioned accommodations with safes and complimentary toiletries. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, a fireplace in the lobby, and a picnic area.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Hebrew, Hungarian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children
  • Self parking fee: USD 20 per day
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Jerusalem Castle Hotel
Jerusalem Castle
Jerusalem Castle Hotel Hotel
Jerusalem Castle Hotel Jerusalem
Jerusalem Castle Hotel Hotel Jerusalem

Jerusalem Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 319 reviews" "
Rating 8 - Good. 117 out of 319 reviews" "
Rating 6 - Okay. 59 out of 319 reviews" "
Rating 4 - Poor. 17 out of 319 reviews" "
Rating 2 - Terrible. 7 out of 319 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2021

6/10 Okay

anette

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities
did clean room and there were probs with theft at this hotel
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t clean place.neither a decent breakfast or instant coffee.
Stayed 6 nights in Sep 2019

6/10 Okay

A&L, UK

Traveled with partner
Liked: Cleanliness, staff & service
Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Standards have slipped from previous experience
Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.
Stayed 2 nights in Jan 2020

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Alexa

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay in Jerusalem
The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.
Stayed 4 nights in Nov 2019

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jerusalem Castle Hotel excellent
Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. The optional breakfast is overpriced.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Easy walk into town, but price was not worth the accommodation. No breakfast included and limited seating area in reception and no dining room
Stayed 4 nights in Sep 2019

8/10 Good

Leung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good staff, needs a little work.
The staff here were wonderful. Helpful with questions, friendly, great service. But the hotel had some issues. My bedsheets were dirty when I arrived, and halfway through my week stay, they were changed... with more dirty sheets. Bath towels had makeup stains on them. Bathroom was mildewy. There were burglar bars on the bathroom window, and yet the sliding door right next to that window wouldn't lock. ALSO, please note that there are no "Do Not Disturb" signs for the hotel room doors; this lead to my being barged in upon, while I was napping on the day I arrived, by a hotel employee. One good thing about the hotel is the neighborhood it's in; very quiet, peaceful, upscale, but just ten minutes or so walk to start seeing the sites.
Stayed 6 nights in Sep 2019

10/10 Excellent

Maddie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 7 nights in Aug 2019

4/10 Poor

Diana

Liked: Cleanliness
Disliked: Property conditions & facilities
The place looked really nice in the pictures but it should be called a hostel instead of a hotel. The price they charge for the rooms is extremely high for what it is. The breakfast which I payed extra for was terrible. The staff is friendly and the balcony outside is nice. I wouldn’t come back here.
Stayed 1 night in Aug 2019