Novotel Jakarta Mangga Dua Square Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Jakarta Mangga Dua Square Hotel

Outdoor pool
Exterior
1 bedroom, minibar, in-room safe, desk
Bar (on property)
Executive lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Air conditioning

Explore the area

Map
Jalan Gunung Sahari Raya 1, Jakarta, Jakarta, 14420
  • Mangga Dua
    1 min walk
  • Mangga Dua Square
    16 min walk
  • Allianz Ecopark Ancol
    3 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    37 min drive

Room options

Deluxe Suite, 1 King Bed (Premier Floor)

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Executive)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Premier Floor)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Premier Floor)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Premier Floor)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Jakarta

With a stay at Novotel Jakarta Mangga Dua Square Hotel in Jakarta (Old Jakarta), you'll be steps from Mangga Dua and a 2-minute drive from Mangga Dua Square. .This family-friendly hotel is 1.2 mi (1.9 km) from Allianz Ecopark Ancol and 1.2 mi (2 km) from Dunia Fantasi.

What's nearby

  • Mangga Dua - 1 min walk - 0.0 miles
  • Mangga Dua Square - 16 min walk - 0.9 miles
  • Dunia Fantasi - 3 min drive - 1.3 miles
  • Pasar Baru - 4 min drive - 2.1 miles
  • Jakarta International Expo - 6 min drive - 2.7 miles

Getting around

  • Pulomas LRT Station - 11 min drive
  • Jakarta Kampung Bandan Station - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 37 min drive

Restaurants

  • ‪FOOD CITY Mangga Dua Square - ‬2 min walk
  • ‪Bakmi GM - ‬1 min walk
  • ‪Novotel Lounge Bar - ‬2 min walk
  • ‪Fish & Cheap Mangga Dua Square - ‬1 min walk
  • ‪ChekHup Mangga Dua Square - ‬1 min walk

About this property

Novotel Jakarta Mangga Dua Square Hotel

Family-friendly Jakarta hotel connected to a shopping center, steps from Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel offers 362 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 362 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jakarta? This hotel has 12400 square feet (1152 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Gourmet Bar - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (12,400 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Mangga
Hotel Mangga Dua
Mangga Dua
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel
Novotel Mangga Dua
Novotel Mangga Dua Hotel
Novotel Mangga Dua Square Hotel
Novotel Jakarta Mangga Dua Square
Novotel Mangga Dua Square
Novotel Hotel Jakarta
Novotel Mangga Dua
Jakarta Novotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel Hotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Jakarta Mangga Dua Square Hotel Hotel Jakarta

Novotel Jakarta Mangga Dua Square Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 477 reviews" "
Rating 8 - Good. 213 out of 477 reviews" "
Rating 6 - Okay. 89 out of 477 reviews" "
Rating 4 - Poor. 26 out of 477 reviews" "
Rating 2 - Terrible. 17 out of 477 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.
Stayed 4 nights in Jul 2024

8/10 Good

KUTAY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area , not available to walk from outside.Transport is eays.
Stayed 8 nights in May 2024

6/10 Okay

GANESAN

Disliked: Property conditions & facilities
When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back
Stayed 1 night in May 2024

2/10 Terrible

Mildred Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not helpful and lazy. They never follow up on your request Condition of the hotel is very poor and not clean Towel are old and very dirty
Stayed 8 nights in Mar 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to mall right next door to hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Jawad, Noaim

Stayed 1 night in Jan 2024

10/10 Excellent

Hajah Rozanna

Liked: Cleanliness, staff & service, property conditions & facilities
i love the interior of the lobby and rooms
Stayed 5 nights in Dec 2023

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non available rooms
Stayed 1 night in Nov 2023

10/10 Excellent

mohamad

Stayed 2 nights in Sep 2023

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rest and service and swiming pool
Stayed 5 nights in Sep 2023

4/10 Poor

Wee Yap

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Alvin

Business traveler
Liked: Staff & service
Biz stay
There are no amenities like toothbrush and cotton bud. As well the hair dryer is so weak.
Stayed 2 nights in Jul 2023

8/10 Good

MOHAMMED

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Business traveler
terrible room condition
stay was terrible: 1. TV was not working 2. aircon cannot be managed resulted in a cold room 3. no soap bar for washing hand 4. very poor duvet
Stayed 1 night in Nov 2022

8/10 Good

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Andrew, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right within a mall with lots of choices for shopping and food!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Rohith

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The service is excellent. Staff are all very friendly and helpful. Room is clean and comfortable.
Stayed 1 night in Nov 2019

10/10 Excellent

Michael J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekends Stay
Overall a great stay. The room service is prompt, facilities is decent, breakfast pretty good. Would appreicate it they have sauna/steam roo and allocate more entertainment room.
Stayed 2 nights in Oct 2019