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Tru by Hilton Jacksonville West I 295

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Exterior
Lobby
Reception
Room, 2 Queen Beds, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • St. Paul AME Church
    5 min drive
  • Richardson Road Park
    6 min drive
  • Jacksonville-Baldwin Rail Trail
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Tru by Hilton Jacksonville Airport I-95
Pool
Free airport shuttle
Pet friendly
Parking included
4.6 out of 5, Wonderful, (366)
The price is $71
per night
$81 total
includes taxes & fees
Dec 6 - Dec 7
Tru by Hilton Jacksonville Airport I-95

About the neighborhood

Jacksonville

With a stay at Tru by Hilton Jacksonville West I 295 in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and St. Paul AME Church. .This hotel is 10.3 mi (16.6 km) from EverBank Stadium and 14.4 mi (23.2 km) from Jacksonville Naval Air Station.

What's nearby

  • Prime F. Osborn III Convention Center - 14 min drive - 7.8 miles
  • Jacksonville Zoo and Gardens - 15 min drive - 8.9 miles
  • Florida Theatre - 15 min drive - 8.7 miles
  • VyStar Veterans Memorial Arena - 16 min drive - 10.0 miles
  • EverBank Stadium - 17 min drive - 10.3 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

Jacksonville hotel in Northside with a 24-hour fitness center and a 24-hour business center
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. This Jacksonville hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided on request, and cribs/infant beds (complimentary) can be requested.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jacksonville West I 295. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 59 reviews" "
Rating 8 - Good. 11 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean! Clean! Clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ridiberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to I-295 and brand new hotel with EV chargers!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and above standard
Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, amenities
Brand new and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sheila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice,clean. Staff wasn't overly friendly but professional. TV stop working on day 2 in the evening. Left a message with front desk but no one reached out. Small fridge didn't work till second day. Will come back. Very clean and breakfast was decent
Stayed 2 nights in Jul 2024

10/10 Excellent

song

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful new hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Jonte

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolina

Stayed 1 night in Jun 2024

6/10 Okay

Miriam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s advertised as serving a buffet breakfast and there wasn’t any food served. When asking the front desk about this I was told that breakfast is usually served every morning however no one showed up to cook. There weren’t any courtesy accommodations made for this inconvenience which is a shame for a hotel of this brand.
Stayed 1 night in Jun 2024

10/10 Excellent

Sheria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, and overall hotel cleanliness was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Stayed 1 night in Jun 2024

8/10 Good

YAN

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff needs to be trained better to deal with customers’ complaints.
Stayed 4 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Dexter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

YAN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine except no ice bucket.
Stayed 6 nights in May 2024

8/10 Good

YAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except no ice bucket this time
Stayed 4 nights in Jun 2024

6/10 Okay

kanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Halford

Stayed 3 nights in May 2024

2/10 Terrible

Deforest

Stayed 1 night in May 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. New and very clean. However, the check in process was disorganized. What should have taken 5-10 minutes took at least 30 minutes as we were told that our room was not ready. We arrived at 3:10, and check in was at 3. Some guests told us they had been waiting for a room since 1 pm! One of the reasons we chose this location was because breakfast was included. We went downstairs with our son at 9:30 a.m. FYI, they stop serving breakfast at 9! No signs were posted to let guests know the breakfast hours, and check out is at 11 a.m. We thought they would have served breakfast until at least 10 a.m. We were disappointed to say the least.
Stayed 1 night in May 2024