Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Property entrance
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby
Billiards

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
4640 Tropea Way, Jacksonville, FL, 32246
  • St. Johns Town Center
    4 min walk
  • University of North Florida
    5 min drive
  • UNF Arena
    5 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    26 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Jacksonville

With a stay at Tru By Hilton Jacksonville St Johns Town Center in Jacksonville (Southside), you'll be a 4-minute walk from St. Johns Town Center and within a 5-minute drive of University of North Florida. .This hotel is 7.9 mi (12.7 km) from Mayo Clinic Florida and 9.6 mi (15.5 km) from EverBank Stadium.

What's nearby

  • St. Johns Town Center - 4 min walk - 0.2 miles
  • University of North Florida - 5 min drive - 3.3 miles
  • UNF Arena - 5 min drive - 2.5 miles
  • Mayo Clinic Florida - 10 min drive - 7.9 miles
  • EverBank Stadium - 15 min drive - 9.7 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel with free parking, a short walk to St. Johns Town Center
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Jacksonville St Johns Town Center. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
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Tru Hilton Jacksonville St. Johns Town Center Hotel
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Tru by Hilton Jacksonville St. Johns Town Center FL

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 471 out of 664 reviews" "
Rating 8 - Good. 115 out of 664 reviews" "
Rating 6 - Okay. 39 out of 664 reviews" "
Rating 4 - Poor. 23 out of 664 reviews" "
Rating 2 - Terrible. 16 out of 664 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! Safe and well lit area. Short walk to endless dining options. Facility clean... had random sewer vent smells when entering building and near elevator but no where else did we notice.
Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Stayed 1 night in Aug 2024

10/10 Excellent

Elaina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and it’s really very nice and clean. Staff is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent…..very, very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Tammie

Stayed 1 night in Aug 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jags have style!
It was a short trip to see a football game and we came in waering our jerseys... the desk attendant noticed and we had a fun exchange regarding our favorite teams. when we left, they remembered us. They asked if we enjoyed the game. It was a pleasant time and the people made it even nicer.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Was visiting family and the hotel was great. Location was next to everything we needed and easy to get to visit with family. Staff was very friendly and accommodating. They got us a baby bed as soon as we checked in and got us on the list for an extra visit from housekeeping. I would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I’m really glad that, they deserve the number of the quality by the customers. Definitely I will comeback and thank in this case for a real perspective from the app
Stayed 1 night in Aug 2024

2/10 Terrible

Basma

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I got scammed by the general manager. He took 200$ cash for insurance and didn't write a check for them or return them back until this day. Awful experience.
Stayed 4 nights in Jan 2024

8/10 Good

ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel just wish rooms were cleaned evwryday
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast options, awesome front desk staff! Would definitely come back here
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melinda, Port Wentworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Alexis

Stayed 1 night in Jul 2024

8/10 Good

Penny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shelanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Gina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was professional and polite unfortunately we had a traumatic experience. My husband woke up with a tick attached to his back. I was mortified, I thought it was lint at first and when I couldn’t brush it off. I took pictures that’s when my husband was able to see what it was. I had to remove it with tweezers. We did report it to the front desk was offered to change rooms or complete linen change. But no refund to go to another hotel. We opted for a complete linen change which we had to do ourselves.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay At The Tru Hotel
Our stay was AWESOME, the staff was very friendly and helpful, and the hotel was very very CLEAN. My wife and I really enjoyed ourselves and next time I'm in town I will be back thanks again...........
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024