2/10 Terrible
Holly
Traveled with family
Sep 14, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE READ BEFORE BOOKING!
Do not be misguided like I was by the pictures online of this hotel, they are fake. This hotel is the most ghetto, ratchet piece of filth I've ever stepped foot in.
They make the lobby seem pleasant and welcoming. They have a strict cash only deposit of $150. No worries if you don't smoke you'll get your money back. If no worries, why cash only?
Okay that's a little sketchy but we've stayed in Sleep Inn hotels before and know they provide a level of quality that will mean you shouldn't have to worry about smoke if you're not smoking.
That last statement could not be more wrong.
First step into the room you are introduced to a strong, foul odor of sewage, mildew and cigarette. It's so overwhelming it's hard for one to not gag.
We began looking around the room and found hair, stains, broken furniture, broken door handles and let's not forget that smell!
We noticed the carpets were wet and the bathroom floor was slick. We booked on a night of a heavy rainstorm and it seems the plumping ran through the room.
My husband asked the lady at the counter to come inspect the room and she told him she would make a note of it and if we wanted another room she could move us.
After 15 minutes in the waste- I mean room we decided we wanted no part of this location and checked out.
Here is the real kicker, the manager refused to refund us despite our not even using the room. Not even a simple apology.
Learn from my mistake and book at your own risk.
Holly
Stayed 1 night in Sep 2024