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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated
Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated
Reception
Exterior
Interior

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • Saint Vincent's Medical Center Southside
    3 min drive
  • Applebee's Grill + Bar
    3 min walk
  • Kings Avenue Station
    9 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    27 min drive

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

  • 225 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

Breakfast included
Pet friendly
Parking included
Free WiFi
2.7 out of 5, (1229)
The price is $67
per night
$76 total
includes taxes & fees
Jan 5 - Jan 6
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

About the neighborhood

Jacksonville

With a stay at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint in Jacksonville (Southside), you'll be a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from St. Johns Town Center. .This hotel is 3.9 mi (6.3 km) from HCA Florida Memorial Hospital and 6.1 mi (9.8 km) from The Avenues.

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive
  • St. Johns Town Center - 7 min drive
  • University of North Florida - 9 min drive
  • EverBank Stadium - 12 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Dave & Buster's - ‬2 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban Jacksonville hotel in Southside with free breakfast
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 121 out of 1007 reviews" "
Rating 8 - Good. 135 out of 1007 reviews" "
Rating 6 - Okay. 127 out of 1007 reviews" "
Rating 4 - Poor. 169 out of 1007 reviews" "
Rating 2 - Terrible. 455 out of 1007 reviews" "

4.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin about this property, I’m still waiting for my refund because the emotional rollercoaster I went through. The pictures are DECEIVING !!! Don’t let it fool you ! I booked this for a soccer tournament we had, the bed sheets were dirty and had blood stains on them, the room smell moldy I woke up super sick I couldn’t sleep, it was like walking inside a crack house, they were people smoking in the room next door and they were making a lot of noise. I was up at 3 am I was scared to cover myself with the blankets, unsanitary, I do not recommend and to get the refund has been an extremely lengthy process, they take your money right away and don’t give it back when things like this happen. I’ve never had this happen with any of my bookings until this weekend so will be calling Expedia tomorrow to check in on the refund because I believe nobody should be staying in a hotel with those conditions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rashika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Stayed 1 night in Sep 2024

4/10 Poor

Shanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was told I cannot check-in early without being charged an extra fee. I have to wait until exactly 3pm to get a room. Then they take an additional $50 deposit and hold it for 5-10 business days. So it's not as cheap as you think and you only get a low budget motel room that's old and dated. They took a slow time with the check-in process after making me wait until 3. They gave me a room that was not clean or ready. I had to return to front desk and get a new room then she gave me keys to a new room that didn't work so back to the front desk again. Just not even worth the money really. The breakfast compliments were not out at the time they said breakfast would start and there wasn't much to offer. Big disappointment. Stay elsewhere.
Stayed 1 night in Sep 2024

8/10 Good

Ima

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
check for deposits!!
This property charges a deposit of $50 just be prepared. I didn't know and I didn't have the deposit or a way to get it. The front desk worker was very unhelpful he just kept saying I had to come back at 930 and speak to manager, but that without the deposit he couldn't give me the room, and room non refundable!! I came back and talked to the manager. she is adjusting my reservation for tonight and is only chargingba $10 deposit. Thank god I won't loose my money.
Stayed 1 night in May 2024

8/10 Good

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had me and my son sleep in our car from 130am to 10am cause he didn’t feel like looking up the early check in fee
Stayed 1 night in Aug 2024

8/10 Good

cherry

Business traveler
Liked: Cleanliness, staff & service
You get what you pay for. It was very inexpensive. The few things that were a problem when I arrived, was quickly taken care of, thankfully.
Stayed 3 nights in Aug 2024

6/10 Okay

Lanih

Stayed 1 night in Jul 2024

10/10 Excellent

Gilda

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked nothing like the display photos on the website. The room was dusty and the smell was unpleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Robenson

Traveled with group
Disliked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2024

6/10 Okay

Angelita

Stayed 1 night in Jul 2024

2/10 Terrible

Bruno

Stayed 1 night in Jul 2024

2/10 Terrible

Jasmine

Disliked: Property conditions & facilities, room comfort
Roaches and the covers were nasty.
Stayed 2 nights in Jul 2024

2/10 Terrible

Donnell

Stayed 3 nights in Jun 2024

6/10 Okay

Breanna

Stayed 2 nights in Jul 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
They dont have a pool
Stayed 1 night in Jul 2024

2/10 Terrible

Christina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Christina

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service
Stayed 2 nights in Jul 2024

6/10 Okay

paul

Traveled with pets
Liked: Staff & service, property conditions & facilities
Place was ok for a night. Guests were kind of sketchy but my dog likes yelling at crackheads so it was nice for him.
Stayed 1 night in Jul 2024