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Hilton Garden Inn Jacksonville Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jacksonville Airport

Outdoor pool
Reception
Exterior
Terrace/patio
Select Comfort beds, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot Tub
  • Pool
  • Free airport shuttle

Explore the area

Map
13503 Ranch Rd, Jacksonville, FL, 32218
  • River City Market Place
    20 min walk
  • UF Health North
    2 min drive
  • UF Health Hospital North
    2 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    5 min drive

Room options

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard - 2 Doubles

Combined shower/tub, free toiletries, hair dryer, towels

Standard - 2 Doubles

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/tub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

1King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible | Select Comfort beds, in-room safe, desk, blackout drapes

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.4 out of 5, Excellent, (1721)
The price is $153
per night
$174 total
includes taxes & fees
Jan 1 - Jan 2
Hyatt Place Jacksonville Airport

About the neighborhood

Jacksonville

With a stay at Hilton Garden Inn Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Jacksonville Cruise Terminal. .This family-friendly hotel is 13.8 mi (22.3 km) from EverBank Stadium and 1 mi (1.7 km) from River City Market Place.

What's nearby

  • River City Market Place - 20 min walk
  • UF Health North - 2 min drive
  • Oceanway Community Center - 5 min drive
  • Jacksonville Zoo and Gardens - 8 min drive
  • Jacksonville Cruise Terminal - 13 min drive

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬20 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly Jacksonville hotel in Northside with free parking
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with MP3 docking stations and video-game consoles. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a Select Comfort bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Great American Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Continental breakfasts are available for a surcharge and are served each morning.
Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available for a fee: USD 9.99 for adults and USD 5.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 9.99 for adults and USD 5.99 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 423 out of 820 reviews" "
Rating 8 - Good. 237 out of 820 reviews" "
Rating 6 - Okay. 84 out of 820 reviews" "
Rating 4 - Poor. 45 out of 820 reviews" "
Rating 2 - Terrible. 31 out of 820 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Martin

Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Stayed 2 nights in Jun 2024

8/10 Good

Lisa B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely respectful and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, airport shuttle, good food selection. I would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Emmad

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Positives: very clean, comfortable beds, working TV, EV charging Negatives: friendly front desk staff but poor service, conditioner was empty and never refilled despite asking multiple times. Housekeeping never came over our 4 day stay. No complimentary breakfast. Cheap toilet paper, no ventilation in bathroom.
Stayed 3 nights in Jul 2024

8/10 Good

JOHNETTA ROCHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area
Stayed 1 night in Jul 2024

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Very clean,staff friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
Amazing
Stayed 2 nights in Jul 2024

8/10 Good

Jada

Stayed 1 night in Jul 2024

8/10 Good

Harold L.

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
More extensive menu, house keeping took 3 days to get to provide svs to room
Stayed 4 nights in Jul 2024

10/10 Excellent

Corisha

Stayed 1 night in Jul 2024

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, courteous and friendly staff from the start to finish.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan, Palatine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and shuttle to airport.
Stayed 1 night in Jul 2024

4/10 Poor

Kathryn

Stayed 5 nights in Jul 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Comfortable but dirty
Very comfortable room but tile flooring was filthy. Put a white towel down and it came up black We booked while in transit and expected at least free breakfast , not charge for minimal offering. Check in person Ansey was great, personable and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Ashok

Stayed 1 night in Jul 2024

10/10 Excellent

Philip, North Charleston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antney was a big help nice tell him the group from Charleston,SC said thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Evan

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff wasn’t friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

Bryan

Stayed 1 night in Jun 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best customer service experiences I've had in a hotel. Just the must friendly helpful folks.
Stayed 1 night in Jun 2024

6/10 Okay

Derrell, Chesapeake

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk operator was rude in hi interactions. He made customers feel like they were a bother. He was better the second day of our stay.
Stayed 2 nights in Jun 2024