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Tru by Hilton Jackson, MI

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jackson, MI

Reception
Exterior
Pool
Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • Breakfast included

Explore the area

Map
2401 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Red Lobster
    1 min walk
  • Jackson Station
    5 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road, an IHG Hotel

Pool
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (517)
The price is $105
per night
$117 total
includes taxes & fees
Jan 14 - Jan 15
Holiday Inn Jackson NW - Airport Road, an IHG Hotel

About the neighborhood

Jackson

Located in Jackson, Tru by Hilton Jackson, MI is within a 5-minute drive of Jackson Crossing Mall and R.A. Greene Park. .This hotel is 1.9 mi (3.1 km) from Lions Park and 2.1 mi (3.3 km) from Rod Mills Park.

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 6 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 8 min drive

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Hotel in Jackson with free breakfast and a 24-hour fitness center
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jackson, MI. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 816 reviews" "
Rating 8 - Good. 193 out of 816 reviews" "
Rating 6 - Okay. 62 out of 816 reviews" "
Rating 4 - Poor. 30 out of 816 reviews" "
Rating 2 - Terrible. 30 out of 816 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the $400 deposit because I’m a local what a joke will not use CheapTickets again
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

4/10 Poor

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Patrice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, amenities
Room not ready at 4:30, check-in is 3pm, dirty bathroom, broken blind, no shampoo, dirty floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. Love that our room flooring was not rug and the beds were comfortable. The only negative and really not terrible, was that I found the pillows way too soft.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were great. Breakfast really good too with lots of choices along with being clean and reasonably priced
Stayed 3 nights in Sep 2024

8/10 Good

Eric

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

james

Clean quiet
Stayed 1 night in Sep 2024

8/10 Good

Robyn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing is low water pressure in the shower
Stayed 1 night in Sep 2024

10/10 Excellent

Christa

Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Pavel

Stayed 1 night in Sep 2024

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility but not great morning breakfast. Food not refilled and staff not happy to do so.
Stayed 2 nights in Sep 2024

4/10 Poor

Lluvia, Bloomfield hills

My room wasn’t ready till 4 pm los I had 2 room and the shades were not working on both rooms .,
Stayed 1 night in Sep 2024

8/10 Good

Michael, Las Vegas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable property close to several restaurants
Stayed 1 night in Sep 2024

6/10 Okay

Brittani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to check in at 3:30. Check in started at 3:00. We waited a half hour and still were unable to get to our room because it was not ready. They had a shortage of housekeeping staff. They put our name on a waitlist along with many others who were waiting for a clean room. We finally left to go to our event and came back at midnight to check in. Our room was clean. All of the staff we encountered were very nice and helpful. However, it was very disappointing that we could not check in when we wanted to.
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 4 nights in Aug 2024