Located in Itzehoe, Hotel Mercator Itzehoe-Klosterforst is within a 5-minute drive of Aukrug Nature Park and Klinikum Itzehoe. .This hotel is 32.3 mi (52 km) from Volksparkstadion and 15.2 mi (24.4 km) from Elbe.
What's nearby
Klinikum Itzehoe - 4 min drive - 2.1 miles
Hagenbeck Zoo - 33 min drive - 32.7 miles
Volksparkstadion - 33 min drive - 32.3 miles
HolstenTherme - 33 min drive - 26.0 miles
Designer Outlet Neumünster - 35 min drive - 25.6 miles
Getting around
Itzehoe Station - 2 min drive
Hamburg Airport (HAM) - 40 min drive
Restaurants
Cappuccino - 13 min walk
Ristorante La Stalla - 10 min walk
Viet Cuisine - 17 min walk
China Restaurant Lee - 15 min walk
Eis Voß - 15 min walk
About this property
Hotel Mercator Itzehoe-Klosterforst
Hotel in Itzehoe with a 24-hour front desk and a restaurant
Hotel Mercator Itzehoe-Klosterforst offers 78 accommodations with safes and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 78 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at Vis-a-vis, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Vis-a-vis - This restaurant specializes in international cuisine and serves breakfast and dinner.
Onsite venue #2 - This bar serves dinner only.
Room service is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 10 per person
A bar/lounge
A restaurant
Restaurants on site
Vis-a-vis
Family friendly
Free crib
Conveniences
24-hour front desk
ATM
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting room
Outdoors
Terrace
Accessibility
Elevator
More
2 buildings
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
35-inch flat-screen TV with digital channels
Food and drink
Room service
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 7.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 10.00 per person
Pet fee: EUR 7.50 per pet, per day
Service animals are exempt from fees
In-room safe fee: EUR 0 per stay
Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Itzehoe Mercure
Klosterforst
Mercure Itzehoe
Mercator Itzehoe-Klosterforst
Mercure Klosterforst Hotel Itzehoe
Mercure Itzehoe Klosterforst Hotel
Mercure Klosterforst Hotel
Mercure Klosterforst
Mercator Itzehoe Klosterforst
Hotel Mercator Itzehoe-Klosterforst Hotel
Hotel Mercator Itzehoe-Klosterforst Itzehoe
Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe
Hotel Mercator Itzehoe-Klosterforst Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 66 out of 180 reviews" "
10 - Excellent
66
Rating 8 - Good. 77 out of 180 reviews" "
8 - Good
77
Rating 6 - Okay. 28 out of 180 reviews" "
6 - Okay
28
Rating 4 - Poor. 7 out of 180 reviews" "
4 - Poor
7
Rating 2 - Terrible. 2 out of 180 reviews" "
2 - Terrible
2
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Terrible
Pål
Jul 28, 2024
Awful experience
Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family.
Great breakfast, good wifi, 10 minutes walking from the centre, polite staff
The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.
Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.