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Hotel Casa Encantada Penedo

3.0 star property

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Photo gallery for Hotel Casa Encantada Penedo

Comfort Double Room | Minibar, free WiFi, bed sheets
Family Triple Room | Bathroom | Shower
Outdoor pool
SUITE PEROLA | Minibar, free WiFi, bed sheets
SUITE CRISTAL QUEEN | Minibar, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Free WiFi

Explore the area

Map
Av. Finlandia, 70 - Centro, Itatiaia, 27580-000
  • Pequena Finlândia
    ‪5 min walk‬
  • Casa do Chocolate
    ‪12 min walk‬
  • Serrinha do Alambari
    ‪9 min drive‬
  • Resende (REZ)
    ‪30 min drive‬

Room options

View all photos for SUITE PEROLA

SUITE PEROLA | Minibar, free WiFi, bed sheets

SUITE PEROLA

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, free WiFi, bed sheets

Family Triple Room

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for SUITE CRISTAL QUEEN

SUITE CRISTAL QUEEN | Minibar, free WiFi, bed sheets

SUITE CRISTAL QUEEN

  • Sleeps 2
  • 1 Queen Bed

View all photos for SUITE ESMERALDA LUXO

Minibar, free WiFi, bed sheets

SUITE ESMERALDA LUXO

  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Futon

View all photos for SUITE ESMERALDA

Minibar, free WiFi, bed sheets

SUITE ESMERALDA

  • Sleeps 2
  • 1 Double Bed

View all photos for SUITE ESMERALDA QUEEN

Minibar, free WiFi, bed sheets

SUITE ESMERALDA QUEEN

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for SUITE ENCANTADA

Minibar, free WiFi, bed sheets

SUITE ENCANTADA

  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Futon

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About the neighborhood

Itatiaia

With a stay at Hotel Casa Encantada Penedo in Itatiaia (Penedo), you'll be steps from Vale do Paraíba and Shopping Vale dos Duendes. .This hotel is 0.1 mi (0.2 km) from Pequena Finlândia and 0.4 mi (0.6 km) from Museu Finlandes Dona Eva.

What's nearby

  • Shopping Vale dos Duendes - 2 min walk - 0.2 miles
  • Pequena Finlândia - 5 min walk - 0.3 miles
  • Casa do Chocolate - 12 min walk - 0.7 miles
  • Serrinha do Alambari - 9 min drive - 4.6 miles
  • Militar da AMAN Museum - 16 min drive - 9.7 miles

Getting around

  • Resende (REZ) - 30 min drive

Restaurants

  • ‪Casa do Fritz - ‬3 min walk
  • ‪Guela Seca - ‬1 min walk
  • ‪Braseiro Gaúcho - ‬5 min walk
  • ‪Fabrica de Chocolate - ‬4 min walk
  • ‪Rei das Trutas - ‬2 min walk

About this property

Hotel Casa Encantada Penedo

Hotel in Itatiaia with free breakfast and a sauna
Hotel Casa Encantada Penedo offers 22 air-conditioned accommodations with minibars. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
A complimentary buffet breakfast is served on weekdays from 8:00 AM to 10:00 AM and on weekends from 8 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
A complimentary buffet breakfast is served on weekdays between 8:00 AM and 10:00 AM and on weekends between 8 AM and 10:00 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 40.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Hot tub fee: BRL 120.00
  • Towels fee: BRL 3.00 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10 AM to 10 PM

Property is also known as

Casa Encantada Hotel Itatiaia
Casa Encantada Itatiaia
Suite das Pedras
Casa Encantada Hotel Suites
Casa Encantada Penedo Itatiaia
Hotel Casa Encantada Penedo Hotel
Hotel Casa Encantada Penedo Itatiaia
Hotel Casa Encantada Penedo Hotel Itatiaia

Hotel Casa Encantada Penedo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 417 reviews
Rating 8 - Good. 127 out of 417 reviews
Rating 6 - Okay. 45 out of 417 reviews
Rating 4 - Poor. 16 out of 417 reviews
Rating 2 - Terrible. 12 out of 417 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff
Stayed 1 night in Dec 2019

6/10 Okay

JULIANA

Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

LEOCIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples mas que atende com excelência
Stayed 1 night in Nov 2024

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei o lugar
Excelente, funcionários bem educados, quarto confortável, café da manhã bem servido, voltarem mais vezes com certeza!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rozilene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito limpo. O recepcionista muito educado. A localização é ótima. Perto de tudo. Tem parquinho, foi bom pq tenho filhos pequenos. E uma copa infantil. Amei.
Stayed 1 night in Dec 2024

2/10 Terrible

Marcus V

Liked: Room comfort
Disliked: Cleanliness, staff & service
Tem obra acontecendo e alugam quartos msm assim
Terrível! estava tendo uma obra simplesmente embaixo quarto! Um barulho ensurdecedor de batidas, marteladas e corte de pisos. Achei uma tremenda falta de bom senso e respeito colocar hóspedes nesse quarto e no quarto ao lado do nosso com uma obra acontecendo. Liguei na recepção e após isso parou, mas o som continuou na minha cabeça por um longo tempo. E na manhã seguinte retornaram com a obra conosco ainda no quarto e faltando 2h para o check out. Não recomendo de jeito nenhum.
Stayed 1 night in Nov 2024

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amora
Stayed 2 nights in Nov 2024

10/10 Excellent

jussara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Começo de um novo ciclo.
Adoramos tudo! Pena que foi um período curto.Fomos em familia para comemorarmos meu aniversário.Voltaremos em breve.
Stayed 1 night in Nov 2024

6/10 Okay

João Batista

Liked: Cleanliness, staff & service
Em uma avaliação geral foi boa, café da manhã dentro da expectativa, bom atendimento, a parte negativa foi que para ter sabonentes teria que pedir,pois não tinha nos quartos e o quarto era minusculo, cama muito pequena, sem armario, muito simples!
Stayed 3 nights in Nov 2024

2/10 Terrible

Renato

Stayed 3 nights in Nov 2024

6/10 Okay

Adilson

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto ofertado muito pequeno e desconfortavel
Quarto minúsculo, cama desconfortável, acesso ruim por escada externa ao tempo, banheiro mínimo, nao oferece sabonete sequer. Atendimento cordial, boa localização, mas o quarto ofertado não tem menor condição de espaço e conforto.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Catia

Stayed 2 nights in Oct 2024

2/10 Terrible

LÚCIO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Adriano

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Ester

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hatila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Gostei bastante do hotel, a localização é ótima, o atendendimento dos funcionários muito bom, café da manhã muito bom. Só tive uns contratempos em um dos quartos. Me forneceram o quarto 3 e o 4. Sendo que no quarto 4 já começou que só pude entrar no quarto meia hora depois do check-in, pois ainda estavam limpando. Logo ao entrar, notamos que a descarga do banheiro não estava funcionando, informamos na recepção e dois funcionários tentaram consertar, mas sem sucesso. Tivemos que tirar a tampa da caixa acoplada para puxar a cordinha e dar a descarga. Pois como era domingo, não tinha ninguém da manutenção. A noite meu filho deixou um brinquedo cair debaixo da cama, e quando foi pegar, viu um grande sapo debaixo da cama, tivemos que ir na recepção pegar uma vassoura para tirar o sapo de dentro do quarto. Outra observação é que o quarto 4 não possui tomadas na parte de baixo pra gente utilizar. As tomadas que tem disponíveis são em cima da porta, que não tem como utilizar. Então esse quarto 4 não tivemos uma experiência boa na estadia. Pagamos um valor por um quarto que não atendeu as expectativas. Por esses problemas, merecia uma parte de reembolso desse valor do quarto 4.
Stayed 1 night in Oct 2024

8/10 Good

Gleide

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Foi uma boa estadia, localização excelente! Recomendo.
Stayed 1 night in Jun 2024

10/10 Excellent

Jomar

Stayed 1 night in Oct 2024

6/10 Okay

LUIZ

Liked: Cleanliness, staff & service, room comfort
Segurança
As acomodações são de boa qualidade. O que me fez dar a nota que dei foi em função da segurança dos hóspedes. Houve uma briga entre 2 hóspedes, que estavam no mesmo quarto e só havia uma funcionária para lidar com a situação. Não houve reforço de segurança e a polícia demorou para aparecer. Nos sentimos reféns em nossos quartos.
Stayed 1 night in Oct 2024