2/10 Terrible
Omar
Traveled with partner
Aug 17, 2024
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Experience - Not Worth the Price
We recently stayed in a suite that was advertised as having a kitchen, which was a key reason we chose this hotel. However, the experience was far from satisfactory. To our surprise, the kitchen was completely empty of any basic utensils or tools needed to prepare food. When we asked at the reception for a simple fork and a bowl, we were told it wasn't possible to provide them, despite the hotel having a kitchen. The explanation given was that some customers bring their own cooking tools—a response that left us baffled. After insisting, they reluctantly provided us with a single fork, which was entirely inadequate.
Moreover, the room didn't feel particularly clean, adding to our disappointment. For the price we paid, we expected much better service and a clean, well-equipped room. Unfortunately, this hotel did not meet our expectations, and we wouldn't recommend it to others.
Omar
Stayed 1 night in Aug 2024