We pulled up to valet the car and the valet guys, 3 of whom were chit-chatting, standing around, and playing with their phones, basically told us to buzz off and park our own car. The other valet pulled up behind us and starting honking at us to move the car. What a way to welcome your Hilton Honors guest! I finally self park the car in the garage and check in. I go to check in at the Hilton Honors desk and he tells me to go check in at the regular desk…He was too busy playing with his personal phone, I guess!!
The room itself was fine. It had a bath tub, which was clean and the room was updated, decorated nicely and well equipped with slippers, enough towels, etc
BUT THE STAFF ARE A FAILURE!