6/10 Okay
Ilenia
Traveled with group
Aug 22, 2024
Liked: Cleanliness, staff & service, amenities
Good check in, but reception area is very hot, and mosquitoes are waiting for you to step in to feed on you!
Picked ocean view room (#301) very clean! Furniture Needs to be updated. Shower small. Bring your own shampoo and conditioner as they don't provide.TV very small and the remote didn't work. Breakfast is not many options and not many choices. Service was good.
The 3 thermal pools are nice and relaxing. Clean premises. They alternate jets in between pool (i think to save energy)
The last day we checked out but remained for a few extra hrs . They charge an extra €15 per person to use their premises. They don't provide a room for you to shower and change. You have access to the pool shower (outdoor) and to change they provide portable cabins. Very uncomfortable process.
When we left, one of the workers ran after us for €29, which we paid cash at the bar as we were already checked out. Even though they made a mistake, it was incredibly offensive and embarrassing to be chased down the bus station.
Overall it was a good experience. Just a few little things that would improve the hotel a great deal. I guess that is the reason it's rated a 3 stars.
Ilenia
Stayed 2 nights in Aug 2024