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Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Exterior
Cafe
Executive Room, 2 Twin Beds, Non Smoking (View) | View from room
Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$123
$102 nightly
$123 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Place, Inverness Castle
    ‪2 min walk‬
  • Place, Inverness Visit Scotland Information Centre
    ‪3 min walk‬
  • Place, Eastgate Shopping Centre
    ‪4 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (View)

Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking (View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking (View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Family Room

  • Sleeps 4

View all photos for Executive River Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive River Double Room

  • Sleeps 2

View all photos for Executive River Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive River Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Small Cosy Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Small Cosy Double Room

  • Sleeps 2

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Total with taxes and fees
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About the neighborhood

Inverness

With a stay at Inverness Palace Hotel & Spa, WorldHotel Distinctive, you'll be centrally located in Inverness, steps from Inverness Castle and Inverness Museum and Art Gallery. .This spa hotel is 0.2 mi (0.2 km) from Inverness Cathedral and 0.3 mi (0.5 km) from Eden Court Theatre.

What's nearby

  • Inverness Castle - 2 min walk - 0.1 miles
  • Inverness Cathedral - 3 min walk - 0.2 miles
  • Inverness Visit Scotland Information Centre - 3 min walk - 0.2 miles
  • Eastgate Shopping Centre - 4 min walk - 0.3 miles
  • Victorian Market - 4 min walk - 0.3 miles

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Number 27 - ‬5 min walk
  • ‪Grain & Grind - ‬2 min walk

About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

Inverness Palace Hotel & Spa, WorldHotel Distinctive offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Stay in one of 110 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Inverness? This hotel has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Inverness Palace Hotel & Spa, WorldHotel Distinctive has a restaurant on site.
Brasserie - This bar specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1005 reviews
Rating 8 - Good. 309 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Clyde, TAMPA

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice with great amenities. The area around the hotel is great with both cheap & fancier restaurants, bars, coffee shops, grocery & convenience stores, and novelty/clothing stores. The castle was not open during my stay, unfortunately, but the proximity from it to the hotel is ideal. The front desk, bar, and restaurant staff were all very cordial. The main issue I had with the hotel was its squeaky floors -- possibly a cold-weather event in Scotland as I faced this a couple times before in other cities. The morning I was checking out and packing, the guest below me came up to request I stop moving about my room because he was hearing my walking-about! Not an ideal experience there.
Stayed 3 nights in Nov 2025

6/10 Okay

Amber

Hotel is right next to river ness. Near plenty of food and coffee shops. About a 10 min walk to the train station. Hotel is old and needs updating, especially for the nightly rate. My room was also pretty far away from lobby/main building. Lots of hallways and doors to go through to get to my room. If not for the closeness to the train/ rabbies pick up location it would be less stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

fiona

Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was comfortable and breakfast was spot on
Stayed 2 nights in Oct 2025

10/10 Excellent

Ioannis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
From the moment we arrived at the hotel, our weekend getaway felt truly special. The hotel’s location is unbeatable, nestled right by the river, with stunning views of Inverness castle and just steps away from the high street, fantastic restaurants, the Cathedral and plenty of places to explore. The hotel itself was beautifully decorated for Christmas creating a warm and festive atmosphere from the spectacular entrance with its high windows and inviting fireplace. Our room in the turret was cosy and confortable and waking up to beautiful views of the castle was an absolute highlight! We made the most of the hotels amenities including the swimming pool and the jacuzzi! Although we didn’t book any spa treatments the spa area looked truly luxurious and inviting. What made our stay truly memorable was the outstanding service form Louise at the reception. She greeted us with a beaming smile, shared jokes and made us feel genuinely welcome form the start. Louise provided helpful info about the hotel and the city answering all of our questions with enthusiasm and care.
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Nov 2025

8/10 Good

Bonnie

Liked: Cleanliness
Wonderful location
Stayed 2 nights in Sep 2025

8/10 Good

Margaret

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Amenities
Breakfast good,not outstanding. Parking was a bit of a faff. Otherwise everything was excellent. Lovely public areas, good food, we had a lunch for seven people and the food was very good. The hotel was lovely and warm and so close to the city . But the best thing was the staff who were all so helpful and friendly. Would book again .
Stayed 2 nights in Oct 2025

6/10 Okay

Angela, Santee

Traveled with family
Liked: Cleanliness
I had high hopes for this hotel, but it was a bit of a letdown. My first experience checking in was dealing with the lack of parking. Their very small lot was full and the front desk was not very helpful in finding an alternative. I chose this hotel because it had a parking lot. Instead, I ended up having to park 3 blocks away in a very tight, paid lot. Needless to say, the first experience was frustrating. Our room was adequate. The breakfast was okay. The location was convenient and quite walkable, which was nice. If I visit Inverness again, I’ll choose another accomodation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
As always great place to stay. Clean tidy great staff and service
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modernised hotel great location friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Agata

Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Hood River

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Arron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fine
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

6/10 Okay

Derek

Disliked: Staff & service, property conditions & facilities, room comfort
Three star only.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God and central in middle of city on the banks of the river ness
Stayed 1 night in Aug 2025

6/10 Okay

June, St Catharines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was terrible. It had buttons in it that stuck in your back and it was hard as a rock and the pillows were thin like paper. I even ordered up a third one and it didn’t help the alarm went off at 6 AM in the morning and it was a false alarm, there was jackhammering on the side of the wall for hours.
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big room. Right across the river from the castle. Parking adjacent to hotel. Perfect place to stay. Loved it.
Stayed 2 nights in Sep 2025