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Hotel Merkur Interlaken

3.0 star property

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Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Front of property
Terrace/patio
Double or Twin Room | Mountain view
Double or Twin Room | Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Alpine Garden
    ‪4 min walk‬
  • Hoeheweg
    ‪4 min walk‬
  • Mystery Rooms
    ‪5 min walk‬
  • Bern (BRN-Belp)
    ‪38 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, free WiFi, bed sheets

Double or Twin Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Essential by Dorint Interlaken

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (186)
The price is $218
per night
$234 total
includes taxes & fees
Mar 2 - Mar 3
Essential by Dorint Interlaken

About the neighborhood

Interlaken

With a stay at Hotel Merkur Interlaken, you'll be centrally located in Interlaken, a 5-minute walk from Mystery Rooms and 11 minutes by foot from Interlaken Casino. .This golf hotel is 1.6 mi (2.6 km) from Lake Thun and 2.3 mi (3.7 km) from Lake Brienz.

What's nearby

  • Alpine Garden - 4 min walk
  • Hoeheweg - 4 min walk
  • Mystery Rooms - 5 min walk
  • Interlaken Casino - 11 min walk
  • Interlaken Ost Ferry Terminal - 20 min walk

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurant - ‬1 min walk
  • ‪Restaurant Café de Paris - ‬5 min walk
  • ‪PizPaz - ‬4 min walk
  • ‪Cafe Runft - ‬2 min walk

About this property

Hotel Merkur Interlaken

Lakefront Interlaken hotel in Central Interlaken with free breakfast
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and fans. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a hair salon. This hotel also features tour/ticket assistance, charcoal grills, and a banquet hall.
A complimentary English breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and multilingual staff. Limited parking is available onsite.
A complimentary English breakfast is served each morning between 7:30 AM and 10:30 AM.

Languages

Danish, English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited onsite parking

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping mall
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 39 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 38
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 39 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 38 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Hotel Merkur Interlaken Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 294 reviews
Rating 8 - Good. 105 out of 294 reviews
Rating 6 - Okay. 68 out of 294 reviews
Rating 4 - Poor. 20 out of 294 reviews
Rating 2 - Terrible. 18 out of 294 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.

8/10 Good

Roselaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

PIERRE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024

8/10 Good

RAVINDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Eyob

Disliked: Staff & service, property conditions & facilities
I understand they did not advertise they don’t have AC but this place definitely needs AC.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness
Good location
Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Stayed 1 night in May 2024

8/10 Good

jinsong

Stayed 1 night in Jun 2024

10/10 Excellent

khan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024

10/10 Excellent

RANITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in May 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Amenities
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Stayed 1 night in May 2024

10/10 Excellent

Yih Biow, Flushing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Stayed 1 night in Apr 2024

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and convenient
Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast. Room is in the smaller range but ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Traveled with partner
Excellent location by the railway station. great breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

tenzin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

8/10 Good

Yvonne Mei Ling

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Apr 2023

2/10 Terrible

FAINA

Disliked: Cleanliness, staff & service, property conditions & facilities
FALSE ADVERTISEMENT - there is NO AIR CONDITIONER in the room, rooms are dirty, and spider webs in the corners. The carpet in the hallways is probably 100 years old and smells like a dirty bathroom. The whole building smells. Located right across the street from the train station - so no air, you have to open windows, and train and traffic noise is literally in your room - no escape. There is no stuff during the night, you are on your own. Overall - terrible experience, would not recommend this hotel.

10/10 Excellent

Nella

Stayed 2 nights in Jun 2023

10/10 Excellent

Rency

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.
Stayed 2 nights in Jun 2023

8/10 Good

Ahmed, Giza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Congrats to the new management, inviting all guests to the new management celebration was a great touch. Enjoyed meeting the staff. The friendliness of the owners and helpfulness is memorable. Special mention to Noah at the reception for her professionalism! Only issue I had was street noise, I asked for 3 quiet rooms, unfortunately for me mine was on the street and couldn’t keep the window open past 4am due to noise. But then without cooling system the room became too warm. I’m sure management will find a solution :)
Stayed 1 night in Jun 2023